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Tram Stop 14 Backpackers

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
7.9
Very Good 201 Total Reviews
  • Value For Money 7.8
  • Security 7.6
  • Location 9.3
  • Staff 7.9
  • Atmosphere 7.5
  • Cleanliness 7.6
  • Facilities 7.9
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7.9
Very Good 201 Total Reviews
  • Value For Money 7.8
  • Security 7.6
  • Location 9.3
  • Staff 7.9
  • Atmosphere 7.5
  • Cleanliness 7.6
  • Facilities 7.9

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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14th Apr 2017
7.7

Small with lots of long termers, a bit weird if you're an outsider

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 31-40
  • Novice Nomad
  • 1 review
2nd Jan 2017
3.1

You are provided with two keys which is not necessary,the front door is coded and the bedrooms are never locked. The only key required is to lock food away in the kitchen,which seems pointless if you can't lock your room,they then charge $25 if you loose a key for which you don't even need! The rooms are small and smelly. I did not enjoy my stay and was glad to be leaving.

    • 2.0Value For Money
    • 2.0Security
    • 6.0Location
    • 2.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 2.0Cleanliness
View Property Reply

Because our residents are all adults it's entirely up to them whether or not they use the keys that are provided to them upon check-in. We don't stand over our residents to make sure they are following all the rules all the time. You were more than welcome to lock your room door at any time during your stay in our hostel and all hostels charge for lost keys. We apologise if the room was smelly, but it's certainly not a small room you were in. Thank you for your review of our hostel.

  • Anonymous
  • China, Female, 25-30
  • Novice Nomad
  • 3 reviews
30th Dec 2016
10.0

Met a bunch of nice people there over my 2 day stay. Nick has been a most helpful staff who's always there. The place is not difficult to find at all. Only the door -- the main entrance on Hanover St is a bit small and might be overlooked. The showers were all clean. I had to live with 2 guys so my room was a little messy haha. But really, nothing bothered me. Will definitely recommend it to everyone I know.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

We find that being a small hostel where space is at a premium, residents do get to know each other pretty quickly and are always happy to welcome a new face on the premises. Our showers and toilets are cleaned every day. We're glad that you enjoyed your stay with us and thank you for your review of our hostel.

30th Dec 2016
6.0

A very cramped hostel full of long term backpackers, none of the hostel rules are enforced or respected by these people. Rooms are an absolute mess with people's belongings spread all over the floor. No surprise this hostel has mice, that come out at night whilst you watch tv. My experience with mice is that if they are not scared of you, then there are a lot of them. No prevention seemed to be in place. Staff only said hello when checking out. Disappointed for the money spent. Location was ok..

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
View Property Reply

Management can not be responsible for the cleanliness or otherwise of residents. To achieve this management would have to hassle residents every single day of the year, then we would get reviews about how we are constantly nagging our guests. Don't know about your theory on mice not being scared, and if we did not say hello to you when you checked in we are sorry about that. For the money you spent you got very good value with free Wifi, secure kitchen locker, large room locker, clean toilets and showers, great company. Thank you for your review of our hostel.

28th Dec 2016
7.7

Very odd setup. But did what it needed to do. Wasn't so bad but had an odd vibe to it.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 6.0Cleanliness
View Property Reply

We don't try to orchestrate a certain type of vibe in our hostel. The vibe will set itself which it does, and it's eclectic more than odd. Thank you for your review of our hostel.

24th Nov 2016
10.0

I really felt warmly welcomed into Melbourne. Great staff, amazing location (Fitzroy is my favorite), the security, and the friendly long-termers that I've met. I tried to stay longer but they were fully booked. Stay here for your first few days - especially if you're planning on spending a few months in Melbourne, this is a great base. Thanks guys!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Very sorry we could not accommodate you for longer. Our long-term residents are very welcoming to all new residents, and a lot of residents do stay longer because our our great location. Thank you for your review of our hostel.

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