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Tranquility Angkor Guest House Reviews

Wat Bo Road, Wat Bo Village, Siem Reap, Cambodia

Reviews & Ratings Explained

78%

Rating
58 Total Reviews
  • 76%Value For Money
  • 82%Security
  • 76%Location
  • 89%Staff
  • 73%Atmosphere
  • 74%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Incredibly friendly and welcoming staff. Private room was super cute and had everything we could need. Location good as well, only like a 5 min tuk tuk from the night market and pub street. Would stay here again!


51%

Very expensive compared to many other guest houses on the street. Day 2 electricity went in morning, which can happen, but the staff didn't seem to do anything about it, even after we asked for cold water and light in our room (which didn't have a window). We went out for two hours (they said it would be back in 1) but nothing. Went out again (wi-fi down, no light, no fan/AC). Came back at 8, had started generator (why not before?). AC didn't work. Was promised refund but didn't get at check-out

  • 10th Mar 2015
  • Novice Nomad
  • Anonymous
  • Denmark
  • Couple, 18-24
  • (1 review)


20%

On arrival - the first room the toilet didn't work so was moved straight away to a room across the hall. Both stunk of damp but payment was up front. Mistake not to be made again. From there on - the Tuk Tuk driver of the free airport transfer did his best to rip us off at every availability. I read the reviews on this place and they we were all good though couldn't find a single reason why. Steer clear of this hostel


77%

Older facilities, but very friendly, helpful staff and not bad for only $20 US for a private double room, continental breakfast of fruit, toast, juice, coffee, tea included.


80%

Booked a room for 2 nights: double bedroom with fan - simple room but nicely decorated. Had everything we needed. The simple breakfast (fruit, baguette with butter & jam, juice, tea & coffee) in the morning was good. As we only booked a fan room, the room did not really cool down. We had to sleep with the fan on almost the entire night which meant it was a bit noisier & we could feel the "wind". There was a problem with electricity so we could not always use hot water in the shower. Great staff.


89%

The building and rooms are a bit shabby, but the owner and staff has done everything possible short of a remodel to make it a nice place. Charming decorations, colorful walls, mosquito nets (which are necessary everywhere in Cambodia, no matter how nice the property) and the staff is awesome. I had to be taken to town to catch a bus at 3am and one of their staff members woke up to take me. To me, that was above and beyond.


54%

This place is kind of a dive. The walls are paper thin and the bathroom was not designed with good drainage. The staff is helpful, but I wouldn't recommend staying here.


71%

We had a private room and bathroom. The room was big and the bed really confortable. The bathroom was good and there was hot water. There was internet and AC working well. The staff was very friendly and helpful. They arrange us a tuk tuk to drive us trough the temples during one day and bus tickets to return to Vietnam.


43%

First room we stayed in smelled like a sewer. The tablecloths were stained and Grimey. The second room was better but we did not enjoy our stay there. The staff was nice but a little pushy with their services


97%

I had a private room and bathroom for less than $20, and it was everything I needed. The staff was extremely friendly and helpful - there was free airport pickup, and they organized my Angkor wat trip for me. They also held my bags for 12 hrs, and delivered them to the tuk tuk driver I sent to pick them up.


77%

Our experience at Tranquility was a pleasant one overall. The rooms were clean and facilities were functional. The staff is generally helpful and patient though the younger members of the staff aren't too fluent in English. Kong, though, was incredibly helpful and efficient and managed to send a tuk tuk to pick us when we arrived earlier than expected. One minor gripe is that the bathroom sink is designed awkwardly, making it too high and too shallow for normal sized Asians like me.

  • 16th Dec 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • All Female Group, 18-24
  • (1 review)


100%

everything was fantastic, the personal was very good and very helpful, fresh towel everytime you arrive to the hostal, they open the door for you etc... Very servial, you can get bottle of water for free, tuk tuk , information about ankgor & siem reap, the room was good with fan bottle of water and hot shower, they also kill the mosquito befor you arrive in the room... Amazing 😜, will be back definitively.


89%

As always, the staff at this hostel make the difference. Everyone was always smiles and laughs. Be mindful, there are lizards, and rats in the area, but remember, you are not home anymore!


83%

Was awesome getting picked up on a tuk tuk and the guys were very welcoming on arrival. Breakfast wasn't much. Weren't happy about being booked on the Rith mony bus. Apart from that it was a good stay

  • 29th Nov 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 18-24
  • (1 review)


89%

Recommend strongly to travellers. Biggest positive - the staff give exceptional service

  • 28th Nov 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


97%

Amazing staff. Very welcoming and helpful.


91%

People is really nice, and is a really Cambodian place, all the decoration is really nice. You can walk to the center 10 minutes or take a tuktuk for about 2 dolars. We had a great time!!


89%

Really cute hostel, set at the end of a laneway so it's nice and quiet at night. Facilities are pretty good, staff is helpful and sorted out tickets for onward travel at base prices, they don't try to add extras like some travel agencies. Love the towelettes always offered when we get back from outside. We also appreciated the water bottles that they always gave us fresh every day, and the manager even helped me once by letting me use his personal laptop when my tablet wasnt working.


94%

The guest house is located away from Siem Reap's main streets and tucked away in a cozy spot. A close enough walk to all of the city's must sees. The staff are friendly and very accommodating, providing—at least in my case—the level of service I was looking for. Excellent value for money, with marvellous freebies, like free bus station pick-up and cold, refreshing face towels when arriving back from a hot day exploring the temples. I'd stay again if ever back in Siem Reap, without a doubt.


94%

The staff were extremely attentive and helpful. The rooms are lovely and there is hot water. Basic breakfast but still really good. The hotel tuk tuk to visit the temples and airport transfers are a bit overpriced - you end up paying for the convenience but otherwise would recommend.


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