X

Home to the world's greatest Hostels!

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Travel Joy Hostels Chelsea Reviews

111 Grosvenor Road, Pimlico, London, England

Reviews & Ratings Explained

90%

Rating
2135 Total Reviews
  • 89%Value For Money
  • 90%Security
  • 87%Location
  • 95%Staff
  • 92%Atmosphere
  • 87%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

94%

Great location with a bus at the front door and a Barclay Bike rack as well. Ten minute walk to the metro. Very comfy place to hang out when you're not out and about with good, affordable food as well. One of my favorite hostels during my recent travels to Europe.

Owner Comment (Hide)
Thank you very much for your super review. We are delighted to read you enjoyed our services and location. Please be assured that your comment has been shared with all the staff. Hope to have the opportunity to welcome you back soon in our hostel.

86%

We enjoyed our stay at this hostel, because of its friendly atmosphere.Eveything was uncomplicated.

  • 28th Jul 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you very much for taking the time to write your feedback following your stay at Travel Joy. We are glad to hear you enjoyed our services and the atmosphere of the hostel. Hope to see you back at Travel Joy soon.

89%

Great hostel except for the guests who stayed there. Very inconsiderate and kept banging the doors at early hours. Hostel should look into new doors so they don't swing shut loudly. Or put a sign up for guests. It should be common sense but obviously not for some. Bar downstairs was nice, but ppl were on phones so hard to interact. Same in the room. Bathrooms needed to be cleaned regularly. Great location. Staff really great, helpful and friendly. Overall really good hostel would recommend it.

Owner Comment (Hide)
Thank you sincerely for your feedback. Please be assured that your comment has been shared with all the team as this goes a long way in encouraging and motivating the team. We are sorry to read you were a bit disappointed by people always on computers or phones... At Travel Joy we are providing free fast wifi, maybe this is the reason. Thanks again for your review from all the staff and we hope to welcome you back soon !

94%

Excellent service by the staff, in fact they are one of those hostels which i have stayed that looked after your every needs. They have all sorts of information available for people to read or plan their schedule in London while you can sit at their bar and order cheap pints or get the free drinks. My only 2 complaints are that some of the lockers in my room are unlockable as it was without the strap to lock it and the bath water pressure is a little small and the temperature is unpredictable.

Owner Comment (Hide)
Thanks a lot for your nice review. It is always a pleasure for us that our guests are having a good time in London. Regarding the temperature and pressure of the shower, we now put some indications inside the showers to explain how they are working, as our bathrooms have the British system. Please be assured your lovely feedback has been shared with all the staff. Hope to welcome you back soon at Travel Joy.

100%

great staying! triple AAA

  • 21st Jul 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you very much for sharing your great experience at Travel Joy !

86%

Nice place to stay in, close to city center. The staff was great, you really get into your comfort zone.


91%

We had stayed there 3 years before. There is one thing that they should change straight away: in their directions, they should NOT make you walk 1 km with your suitcases. We already knew that, so we took bus 24 that happens to stop RIGHT IN FRONT OF THE HOSTEL. Service was very good (with the exception of the eastern European woman in charge of making omelets/pancakes, she is definitely not happy working there), breakfast was good, free soft drinks, coffee and tea all day and good food at night.

Owner Comment (Hide)
Thank you for sharing your experience with Travel joy. We recently change our website and we hope the direction from the tube station to the hostel are now more clear, as it is only a 5-10 minutes' walk. As you said you can also take the bus 24. Sorry to hear you had a bad experience with one of our staff members. Our priority is to make sure our guests are having a good stay. We are glad to hear you enjoyed once again our services and we really hope to see you back soon !

91%

Travel Joy was a joy to stay at. The staff was very friendly and helpful. We got free soft drinks and juice anytime we wanted! GREAT FREE BREAKFAST!!! The rooms were clean and we felt safe there. The only thing I wish were that they had lockers in the room to keep valuables. The mattresses were a bit hard and pillows were slightly flat, but we were able to request fresh towels. The showers were hit or miss (though we were warned that boiler was on its last leg). We really did enjoy the stay.

Owner Comment (Hide)
Thank you for your lovely review. We are really delighted to have read you enjoyed your stay with us. We do provide lockers inside the rooms, big enough for a backpack. we do also have lockers next to the reception by our security cameras 24/24 and two luggage rooms. All of them free of charges. We really hope to have the opportunity to welcome you again at Travel Joy.

83%

Very friendly place great atmosphere in the bar. Very social environment inwhich it's easy to meet new people. A very handy place and great stay for the week

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you sincerely for your super review. We are delighted to learn from your feedback you were satisfied by our services and facilities. Please be assured that your comment about the staff has been shared with the entire team. We hope to have the opportunity to welcome you back soon !

100%

Excellent place, loved the staff and location, facilities excellent and included extras (wifi, breakfast). Definitely going back.

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


97%

The staff is absolutely wonderful! Really enjoyed meeting them, and appreciate how helpful they all were!

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you from the entire team for your kind words. Your comment goes a long way in encouraging and motivating the team. Thank you again and hope to welcome you back soon at Travel Joy !

100%

Owners of other hostels need to visit Travel Joy and see what they should be doing. Great concept and execution on the hostel experience. The only improvements could be a single less bunk bed in the 10 bed rooms to allow for more room, and perhaps some new, more comfortable mattresses, but those are pretty small items compared to all the things this hostel does correct. Best hostel experience in the dozen i have stayed at in the last 3 months. Highly recommended.


97%

The best hostel!!

  • 6th Jul 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)


100%

The location is fantastic, with the bus 24 you can arrive in almost the principal tourist places, it is also night bus, so it is amazing if you want go out at the night. The breakfast was very very good, the people, free WiFi, towels/linen included, the bar with soft drinks for free, live music... It was a very nice experience...


86%

Only spent one night.. Great hostel and good location. A little but expensive, but I have a feeling it's like that everywhere in London? Good breakfast, no kitchen though.


77%

Good hostel, staff helpful; got free soft drinks at the bar which was cool


89%

Great hostel overall! Staff were helpful, it had a great vibe, and free cooked breakfasts were a nice bonus. Would definitely stay here again!

Owner Comment (Hide)
Thank you for your stay and your review! Glad you enjoyed the atmosphere of our hostel!

86%

No more words to say, just brilliant!

  • 18th Jun 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your review and your stay with us!

97%

Great hostel! Conveniently located only a small walk to Big Ben, the river Thames is across the street. The Boris bikes have a stand right out the front of the hostel and there is a 24hr bus stop right out the front that goes right through the middle of the city and up to Camden as well. Staff are excellent! They are all helpful and the atmosphere downstairs in the pub is great.


83%

The staff were really friendly and helpful. Really great atmosphere in the king William iv downstairs. Very good experience overall and I would go back to this hostel again. It was a bit annoying that there was no paper towel in the bathroom or a dryer for your hands.

Owner Comment (Hide)
Glad to read thay you enjoyed your stay with us! Thank you for your review! We do have hand tissues in the toilets and bathrooms, hidden in the dispensers ;-)

(84 results)


View all London Hostels

Please give us your feedback