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Travel Joy Hostels Chelsea Reviews

111 Grosvenor Road, Pimlico, London, England

Reviews & Ratings Explained

88%

Rating
2445 Total Reviews
  • 87%Value For Money
  • 91%Security
  • 85%Location
  • 96%Staff
  • 92%Atmosphere
  • 83%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

after all, it's London, so a bed in weekend for 30 ponds still not bad. but too much beds (16) in a dorm, means you have to endure people coming and going(4 to 6 beds is best) ,some one come back at 1 am, other one leave at 3 am.

Owner Comment (Hide)
Thank you for taking your time to share your experience at Travel Joy! Our biggest room is a 12beds dorm, everybody has different timing when they arrive and leave. Overall we are glad you enjoyed your stay with us.

71%

The rooms were clean, although they were extremely hot at night and we couldn't figure out how to open a window or turn on some AC. The bathrooms and showers could have been a little cleaner, but they were usable. The free breakfast was incredible!! The staff was all friendly, but you could tell who the regulars/favourites were. The open mic nights were amazing, and you couldn't hear a thing in the rooms! The location wasn't great, but I enjoyed my stay!

Owner Comment (Hide)
We are glad to read you enjoyed your time at Travel Joy! Thank you for your stay and your feedback!

97%

I really enjoy at Travel Joy Hostel, full of activities, with very kind and people that help you immediately. Dancing salsa, great breakfast, open mic nights...it was really a pleasure to stay there. :)

  • 12th Mar 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so much for your nice review! We are delighted to hear you enjoyed your stay with us and our activities. Hope to see you back soon at Travel Joy!

100%

Great team & great services.

Owner Comment (Hide)
Thank you from all the staff for your amazing feedback !

83%

the free drinks and the free food was very good. and its in a great location. easy to get to the tube and the bus stop out side works well.# the wifi was abit sketchy as it dropped out alot and the bathroom was abit dirty but on the whole it was really nice!!! ive never stayed in a hostel in the uk before but i recommended it to plenty of people and would stay again.

Owner Comment (Hide)
Thank you so much for your stay and for your feedback ! We are delighted to learn from your review you had a good time with us! It will be pleasure to welcome you back soon at Travel Joy and thanks for recommending us!

100%

Awesome hostel

Owner Comment (Hide)
Thank you so much for your feedback !!

94%

Small knocks: 15 minute walk to pimlico station, but thats not a big deal. Also the showers weren't so great. Everything else about this hostel was excellent. Great staff and atmosphere, really easy to meet people, awesome free breakfast, would definitely recommend

Owner Comment (Hide)
Thank you very much from the entire team for your amazing feedback! The staff is always happy to show you on a map their short cut to find the tube station. Next time do not hesitate to ask us! Thanks again for recommending us!

89%

When being shown to our room, they offered to carry our bags up. The beds were comfortable, the linens clean. The only problem we had with the room was the annoying alarm if the room door doesn't close fast enough, went off in the night a couple times. Customer service is top of scale. The facilities were likewise near a 10. Great value. Food service was slow, only complaint. Wifi was decent. Breakfast was plentiful and good.

Owner Comment (Hide)
Thank you for your nice words. It goes a long way in motivating and encouraging our team! It will be a pleasure to welcome you again soon!

83%

Great location for Victoria Station, free soft drinks are terrific! View over the river & old Battersea power station is fab as ever, 24hr bus outside the hostel pub is very convenient so, will have many happy returns :-)

Owner Comment (Hide)
It will be a pleasure to welcome you again at Travel Joy, as many times as you'd like! Thank you so much for your nice feedback!

91%

Loved the staff. Awesome people

Owner Comment (Hide)
Thank you for your nice feedback. Our guests are the ones who are awesome!! Hope to see you soon back at Travel Joy!

83%

For a pub hostel, it can't get much better than this. The service is just amazing! SUPER nice and helpful staff, free soft drinks, free tea, free towels, free padlocks, free earplugs (you're gonna need them) ... Matresses in good condition, bathroom very clean with free soap/shampoo, internet everywhere. And then the breakfast - oh, heaven. And the candies on the bar :-). The only downsides are: far from the tube station, on a noisy road (use earplugs) and no kitchen (for those who want cook).

Owner Comment (Hide)
Thank you for sharing your experience at Travel Joy! We are glad to learn from your review you had a good stay at our hostel. Indeed we do not have a kitchen but we do provide fridge, microwave and toaster. We do also have an amazing Thai&English restaurant with affordable prices. Next time you stop by London it will be a pleasure to welcome you again!

91%

likes pancake

  • 17th Feb 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your awesome review. Next time you should also try our omelets and smoothies !

89%

Great place! The only bummer was that there were no cooking space, only a microwave. It was a good place to meet new people!

Owner Comment (Hide)
Thank you for your feedback, we are glad to hear you had a good time! Indeed we do not have a kitchen but we provide toaster, fridge and microwave. We do have also an amazing Thai and English restaurant with affordable prices! Hope to see you soon back at Travel Joy !

94%

Loved it, especially the atmosphere. Staff was really helpfull and nice. The only thing i didn't like was the fact that they had no alternative to milk - not everyne can digest dairy products. I don't mind drinking tea without soy/almond/oat milk but it'd be nice if I could.

Owner Comment (Hide)
Thank you for sharing your experience at Travel joy. We are glad to learn from your review you enjoyed your stay with us.

97%

I thoroughly enjoyed my stay! The staff was great and very helpful. The 24 hour bus outside and the nearby tube station made getting around easier. They keycard access and the lockers made me feel like my stuff was safe. Plus, the pancakes were yummy! I have already recommended this hostel to friends.

  • 7th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you very much for your stay and for recommending us ! We are delighted you enjoyed our services and facilities ! Come back soon at Travel Joy !

86%

Great Hostel and the best staff, they helped me a lot with a little problem that I had, they care about their guest. Thanks!!

  • 7th Feb 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your nice words, we are always happy to help our guests! Hope to see you back soon !

100%

Travel Joy hostel Chelsea has the best location, best price and best staff ever! There is no better place to stay in London than this one! When I go back to London, certainly I'm gonna stay at this place again and again! I stronggly recommend you this place! You won't regret!

Owner Comment (Hide)
Thank you from the entire team for your amazing review! We are delighted you had a good time with us and we will be more than happy to welcome you back at Travel Joy !

80%

Staff were really friendly, especially the girl we checked in with. She gave us a map and highlighted some routes to the tube station and other things worth seeing, which we ended up using a lot. The showers were nice and hot, good pressure. We had a 6 bed dorm, which was very small and a bit cramped. Rooms got hot at night, but there was a window we cracked open to help with that. Free breakfast was great! Free earplugs were also nice, with stomping kids upstairs and 2 snorers in the room.

Owner Comment (Hide)
Thank you for sharing your experience. We are glad to hear you had a good time with us and you enjoyed our services. Hope to see you soon back at Travel Joy !

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