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Travel Joy Hostels Chelsea Reviews

111 Grosvenor Road, Pimlico, London, England

Reviews & Ratings Explained

88%

Rating
2234 Total Reviews
  • 89%Value For Money
  • 90%Security
  • 84%Location
  • 93%Staff
  • 89%Atmosphere
  • 85%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

We had stayed there 3 years before. There is one thing that they should change straight away: in their directions, they should NOT make you walk 1 km with your suitcases. We already knew that, so we took bus 24 that happens to stop RIGHT IN FRONT OF THE HOSTEL. Service was very good (with the exception of the eastern European woman in charge of making omelets/pancakes, she is definitely not happy working there), breakfast was good, free soft drinks, coffee and tea all day and good food at night.

Owner Comment (Hide)
Thank you for sharing your experience with Travel joy. We recently change our website and we hope the direction from the tube station to the hostel are now more clear, as it is only a 5-10 minutes' walk. As you said you can also take the bus 24. Sorry to hear you had a bad experience with one of our staff members. Our priority is to make sure our guests are having a good stay. We are glad to hear you enjoyed once again our services and we really hope to see you back soon !

91%

Travel Joy was a joy to stay at. The staff was very friendly and helpful. We got free soft drinks and juice anytime we wanted! GREAT FREE BREAKFAST!!! The rooms were clean and we felt safe there. The only thing I wish were that they had lockers in the room to keep valuables. The mattresses were a bit hard and pillows were slightly flat, but we were able to request fresh towels. The showers were hit or miss (though we were warned that boiler was on its last leg). We really did enjoy the stay.

Owner Comment (Hide)
Thank you for your lovely review. We are really delighted to have read you enjoyed your stay with us. We do provide lockers inside the rooms, big enough for a backpack. we do also have lockers next to the reception by our security cameras 24/24 and two luggage rooms. All of them free of charges. We really hope to have the opportunity to welcome you again at Travel Joy.

83%

Very friendly place great atmosphere in the bar. Very social environment inwhich it's easy to meet new people. A very handy place and great stay for the week

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you sincerely for your super review. We are delighted to learn from your feedback you were satisfied by our services and facilities. Please be assured that your comment about the staff has been shared with the entire team. We hope to have the opportunity to welcome you back soon !

100%

Excellent place, loved the staff and location, facilities excellent and included extras (wifi, breakfast). Definitely going back.

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


97%

The staff is absolutely wonderful! Really enjoyed meeting them, and appreciate how helpful they all were!

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you from the entire team for your kind words. Your comment goes a long way in encouraging and motivating the team. Thank you again and hope to welcome you back soon at Travel Joy !

100%

Owners of other hostels need to visit Travel Joy and see what they should be doing. Great concept and execution on the hostel experience. The only improvements could be a single less bunk bed in the 10 bed rooms to allow for more room, and perhaps some new, more comfortable mattresses, but those are pretty small items compared to all the things this hostel does correct. Best hostel experience in the dozen i have stayed at in the last 3 months. Highly recommended.


97%

The best hostel!!

  • 6th Jul 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)


100%

The location is fantastic, with the bus 24 you can arrive in almost the principal tourist places, it is also night bus, so it is amazing if you want go out at the night. The breakfast was very very good, the people, free WiFi, towels/linen included, the bar with soft drinks for free, live music... It was a very nice experience...


86%

Only spent one night.. Great hostel and good location. A little but expensive, but I have a feeling it's like that everywhere in London? Good breakfast, no kitchen though.


77%

Good hostel, staff helpful; got free soft drinks at the bar which was cool


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