Travelmate Hanoi Hostel Reviews
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The dormitory is in the 5th floor without lift, this careless and dirty, walls dirty, smelly, do not change the sheets for other client! Bathroom small and very dirty. Internet not working. the hostel has no locked! staff is unprofessional and impolite, A worker he lied with me my change! the scream and threatened my! not recommend to a friend.
This hotel was clean, wifi worked ok, breakfast was reasonable. Our main issue with it was the staff. Initially they were very friendly but when we didn't book tours with them they became quite 'off' with us. There seemed to be about 7 men who would hang around and gamble in reception talking and laughing loudly and it didnt seem very professional or welcoming to have that atmosphere in the main gateway to your rooms. If these men wern't hanging around it would have been nicer!