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Trekkers Backpackers Resort Reviews

22 White street, Southport, Queensland, Australia

Reviews & Ratings Explained

67%Overall Rating

From 19 ratings
  • 66%Character
  • 64%Security
  • 66%Location
  • 77%Staff
  • 72%Atmosphere
  • 55%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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70%

I enjoyed my stay. The best part was the friendly staff, many of whom are young travellers. The free shuttles were good although I didn't use them , and the location was convenient to buses, and some shops but away from the main beach areas like surfers and broard beach.. Although I am not I am not particularly shy, many people might find that the toilet not having a lock to be a bit of a worry. It was inconvenient not to have free wifi. Paid wifi was similar prices to an Internet cafe.

  • Novice Nomad
  • 16 Mar 2013
  • atomant
  • New Zealand
  • Male, 31-40
  • (3 reviews)

Owner Comment (Show)
G'day Mark. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

43%

I left before i even spent a whole night there, they gave me my money back because the girl behind the front desk didnt like what i was talking about... my beliefs were ostracised and i decided i didnt have to take her negativity. The other people were cool... the single toilet bathroom was disgusting...

  • Novice Nomad
  • 14 Mar 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Dear Christos, may we kindly remind you, that after your offensive and racist comments and attitude towards international backpackers and gay people we never even gave you the opportunity to decide whether you wanted to take our "negativity" and leave or not. You are the first and only person at Trekkers that we actually had to make leave. It's a shame - put every backpacker (who was staying with us that time) and the whole staff was and is still very happy that we did not have you to stay with us! Kindest Regards! Trekkers Crew

33%

Too cheap for this dirty and ugly Hostel

  • Novice Nomad
  • 13 Feb 2013
  • Anonymous
  • Germany
  • Male, 18-24
  • (2 reviews)


93%

I can't find better staff!!!!! Friendly Cliff!!!!!!!

  • Novice Nomad
  • 03 Feb 2013
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
G'day Yijiang. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

63%

Staff was amazing, but it place was old and looked dirty. No fan or ac in rom! Bathrooms were bad, dirty !! but Meet good people here so had a nice stay!

  • Novice Nomad
  • 21 Jan 2013
  • Anonymous
  • Norway
  • Female, 18-24
  • (6 reviews)

Owner Comment (Show)
G'day Maria. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

87%

Toilet facilities weren't fantastic

  • Novice Nomad
  • 19 Jan 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
G'day Brendan. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

87%

I had great fun at trekkers! The staff and guests were all lovely and very friendly which made my first hostel experience very easy. The owner is more than happy to assist with tours arrangements, car hire (his own!) and anything else you want to do in Surfers Paradise. Good value, great family like atmosphere.

  • Novice Nomad
  • 15 Jan 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
G'day Kayleigh. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

57%

The stuff was totaly nice and very helpfull. Absolutely a mega plus in this place which totaly needs a do over.

  • Novice Nomad
  • 09 Jan 2013
  • Anonymous
  • Germany
  • Female, 31-40
  • (2 reviews)

Owner Comment (Show)
G'day Inge. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

27%

The worst hostel i have stayed in in Australia so far i paid money for a private room and it was nothing like the pictures on the website the carpets and the wall were absolutely disgusting and instead of a double bed which i paid for i had bunk beds all the pillow cases and bed sheets were stained there were people lying in beds in the hall ways they also said on line free shuttle from the airport but when i phoned them i had to pay $20 each way i would never recommend this hostel to anyone

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Scotland
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
G'day Holly. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

53%

The floor needs cleaning. The reception didn't open from 7:00 as well as kitchen.

  • Novice Nomad
  • 04 Jan 2013
  • Anonymous
  • Japan
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
G'day Shiniji. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

77%

Trekkers is a very cute hostel in a quiet street but a short walk from the outdated but convenient Australia Fair shopping center and good bus services. The atmosphere was friendly and fun but I would have preffered a bathroom that locked and had somewhere for me to place my belongings while I showered and a locker for my valuables (though I felt safe). I only stayed for one night specifically for a festival and others were doing the same thing and they were very accomodating.

  • Novice Nomad
  • 04 Jan 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
G'day Elisha. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

77%

Staff were friendly and helpful, I like that there's a bus into surfers paradise every few hours, and it's not far away...rooms were fine and pretty clean.

  • Novice Nomad
  • 24 Nov 2012
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
G'day Jade. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.

77%

We rent 6 people in one room. But had to stay 7. It was short of cheating.

  • Novice Nomad
  • 23 Nov 2012
  • Anonymous
  • Bangladesh
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
G'day Al Momin. Firstly We would like to say thank you for choosing Trekkers as your preferred backpackers hostel and we thank you for taking time to give us some feed back so we can strive to provide a better service to our backpackers. On behalf of all the Trekkers crew we would like to wish you all the best upon your travels and we hope to see you again in the near future. Kindest regards Trekkers crew.



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