X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.
Enquire Now HostelBookers Logo Group of 15 or more?

Our sister site HostelBookers can create a tailor-made booking plan for your large travel group.

Trung Nam Hai Hotel Reviews

27 Phu Doan Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained

94%

Rating
69 Total Reviews
  • 91%Value For Money
  • 97%Security
  • 98%Location
  • 94%Staff
  • 91%Atmosphere
  • 94%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

100%

Hotel located in the bustling old quarter. the rooms are spacious and very well soundproofed (most, the computer in the room). Attentive staff, helpful and friendly.. The breakfast was great and many choices. Tour organization was excellent. They offered for us a very good price, We felt very safe to book through hotel, they were honest what they offered, Exactly, what promised.

  • 26th Feb 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • All Male Group, 25-30
  • (1 review)


100%

We really enjoyed our stay at this hotel. The room was very clean and comfortable, far better than we expected. Great location, easy to get access most wanted sites.. The staff are always helpful with big smile on their faces. Breakfast was good with choices not only continental but also Vietnamese... The tour organization was great. We loved their tour to Halong Bay and Sapa. We love this hotel. We definitely return.

  • 22nd Feb 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • All Female Group, 25-30
  • (1 review)


83%

Very nice rooms. The staff is nice but they always want to sell you things (book trips through them, cabs through them, restaurants that probably pay them, etc.)


100%

A really nice hotel. Personally, very friendly and very helpful staff. A Deluxe room has everything for you (at that price, of course): nice room, good air conditioning, big enough, nice bathroom and .... quiet. Breakfast was even extended (both local and Western food Pho was available). Hotel has a good location in the bustling downtown. Recommend been good for restaurants. In short: everything was perfect here! Want to stay in Hanoi and have no fat neck: guest here in


100%

Upon our arrival, we are supported with an explanation of what there is to do here in town, without wanting to sell us anything. The staff is really nice and very responsive when needed. It is responsible to call us a taxi and to ensure that we have not done (many taxi with meter tampering). The bed is huge and very comfortable. Room very modern bathroom with large shower and great amenities. Hanoi is a very cold and luckily humanly kindness and smiling staff were there to make the stay more....


89%

Staff welcoming and helpful if you need to book any tours (APT Travel Agency). Room was big and included a safe in the wardrobe. Very clean room, toilet and bath tub. Comfortable mattress. Breakfast was ok, but a number of dishes and drinks were not available. Location is excellent. No problem arriving late at night. Overall, this is a very good place to stay, although there are better options within that price range ($25 per night).


100%

We stayed 4 days in this hotel and another day coming back from our trips to Halong Bay and Sapa that organized by them. The best hotel selling on hostel sites. Great service, friendly staff, friendly and attentive. We were happy to return to our hotel after tiring days of exploring the city of Hanoi! So quiet, well insulated away horns, great location, not far from Hoan Kiem Lake Ho! We recommend it to everyone!

  • 2nd Dec 2013
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


100%

Wonderful hotel with friendly and helpful staff which deserves its many good reviews. Located at the heart of the old city. The rooms are comfortable and tastefully decorated. The young staff are attentive and courteous. After a night there, we already felt like home. The staff help you with their efforts to make you satisfied. Moreover, the hotel also can arrange some great trips to Halong Bay, Sapa, Perfume pagoda, etc...Do not miss this hotel.

  • 2nd Dec 2013
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Male, 31-40
  • (1 review)


100%

Excellent location to visit Hanoi's Old Quarter. The staff of the hotel are very helpful to the travelers and do not hesitate to do everything to make your stay more pleasant: Such as arranging tours, booking tickets to other countries. The rooms are very spacious and the bathroom too. Having a computer in a Deluxe room is a real plus to be able to send mails quickly. .Our windows looked out on the street, but no noise. The breakfast was delicious too.

  • 29th Nov 2013
  • Novice Nomad
  • Anonymous
  • United Arab Emirates
  • Male, 25-30
  • (1 review)


100%

What can we say about ? This place is not a bad hotel. Everything was great, clean, friendly, great location, top service. We booked 2 days trip to Halong. The selected ship was also very nice and again with a great service. After Halong they have a room at the sister hotel which is absolutely comparable. We highly recommend without hesitance


100%

We spent fews nights in this hotel which we used as a base between our expeditions across Vietnam. Each time it was a pleasure to return, like coming home. All the staff were lovely, very welcoming and helpful. We were able to leave our bags during our trips Halong Bay or trekking in Sapa while we were there they lent us a free room for us to shower and rest before the night train.

  • 15th Nov 2013
  • Novice Nomad
  • Anonymous
  • India
  • Couple, 31-40
  • (1 review)


97%

Value for money. The room was very clean, quiet and cozy. The staff were very friendly, attentive and helpful. The trip that we booked through the hotel was excellent, we got what they promised. Great location, so convenient to visit must-see places.

  • 12th Nov 2013
  • Novice Nomad
  • Anonymous
  • Greece
  • Female, 25-30
  • (1 review)


100%

A hidden gem in Hanoi Center, The room was so clean and spacious. The staff were friendly and helpful. The breakfast which included in the room was delicious. We spent 5 days here and we really enjoyed.

  • 19th Oct 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)




View all Hanoi Hotels

Please give us your feedback