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Truong Giang Hotel Nha Trang Reviews

3/8 Tran Quang Khai street, Nha Trang, Vietnam

Reviews & Ratings Explained

85%

Rating
333 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 91%Location
  • 94%Staff
  • 72%Atmosphere
  • 87%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Staff were very welcoming and helpful. We had a pleasant stay.

  • 18th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Male Group, 31-40
  • (1 review)


66%

Nice room, a bit outdated. No elevator. Convenient location, about 2 -3 blocks from the beach. Free bananas, but coffee and tea you have to pay 20,000 d. Water was also pretty cheap. The hostess was very helpful in what to do and where to eat.


91%

awesome location with great facilities and rooms! but not much of a common area so if u r traveling alone you might have a hard time meeting people. otherwise great place to rest and recover and book tours!! also right next to the beach and party places


86%

Very friendly and helpful staff. Good location and clean great value for money.l

  • 14th Jul 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)


100%

Great stay! Clean rooms, nice staff, great location. Perfect!


43%

The best part of the staff was the super sweet cleaning lady! Every time I needed something I was stared at then told no, this included an extra sheet, a location to watch games, and anything else they couldn't sell me directly. If you need a bed with air con this is the place for you. Make sure you count the bottles of waters in your frig and take a picture our you may get stuck with an extra change when it's time to check out. There are many other places to stay in this area, don't choose this

Owner Comment (Hide)
thank you for staying with us, we are sorry if you are not happy with our service but much better if let us know clearly what make you disappointed when you stay with us. You even get a upgrade to the room with window without fee and asking (you booked the double room without window , it was cheaper), we asked to show you the map with some recommendation restaurant, what to do but you refused. The fridge only has 4 small water (5kd/each) and we wrote it clearly in mini bar.

77%

Well worn on the backpacker trail, booking was a bit hesitant due to the cancelation policy on hostel world. I mean if you book a room for the night and pay for it you should have it, it shouldn't be given to someone else if you arrive 2 hours past your booking time, we all know what Asian. Busses are like. Best: staff are nice and know the good spots from the bad. close to the beach and centre. General upkeep could be better but overall good.

Owner Comment (Hide)
thank you for staying with us, the cancellation in hostelworld said you should inform to the hotel if you come later 2 hours than your arrive time, but we always keep the room till end of the check in dated. Also, we always sent to the guest an email when we got the booking to confirm and ask them what time will they arrive hotel, we even send other email if we did not see them 2 hours later than their check in time in their booking, to ask them if they have any change. have a nice trip.

89%

Nice enough, stayed there one night and was good enough for what we needed. Staff were nice. Location was good, although we didn't really like Nha Trang too much.


80%

Staff were very helpful. Rooms are basic but clean. No breakfast, but enjoyed the free bananas and coffee. Really good location, can also hire motorbikes from them. Overall a good stay.


100%

Excellent and helpful staff!


83%

Staff was really helpful. I arrived with the night bus at 7am and my room was already ready at 8 am, so that was really nice. Location is 5 min walk from the beach and good street food:)


83%

Great little spot in Nha Trang, quick walk from nice bars/resteraunts/beach(BEAUTIFUL BEACH) great staff, you are provided with a locker behind reception but need your own padlock.


83%

Everything was clean and comfortable. The staff is friendly and helpful. 5 minutes from the beach and nearby several great budget places to eat. No breakfast unfortunately. This is easily the best hostel to stay at in Nha Trang.


97%

Verry good customer service, room cleaned everyday, a lot of attention to details, verry verry satisfiying for the price especially. The room is not beautifull, but verry clean! Staff is there to help you, not only to sell you stuff. Got my laundry done and they make you sign a little paper with how many items you gave them to make sure you get it all back, verry good and safe all the way!!

  • 28th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 18-24
  • (1 review)


89%

Staff were absolutely lovely and gave us great advice on what to do with our time in Nha Trang. It is located near many nice restaurants and is just a five minute walk from the beach!


89%

Awesome staff, comfy beds, AC and wifi work great, showers are good pressure and hot. Very impressed with this place and would definitely come back!

  • 19th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


63%

It was ok for one night. They let us shower after checking out before taking the night bus, that was very kind.


94%

Staff were so helpful and kind to us, really accommodating and even let us alter our booking. They are great for recommendations and organised trips and taxis for us, all so easy. Spacious clean rooms, great location - would stay there again!


86%

Lovely greeting when we first checked in. After settling into the room we were given a full debrief of the area, restaurants, things to see/do and optional tours we could join. Best part was there was no pressure to buy. We booked all our onward travel (to Hoi An) through the hotel as they were by far the cheapest after shopping around many different travel agents. The room was big enough, the bes were soft and comfy. Best factor was the shower, it was hot with really good pressure.


83%

Only stayed here for one night, but the location was perfect and the staff were brilliant at recommending us stuff to do during our stay. The rooms were also nice and clean, well worth the money. Also, free bananas!


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