X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

U Hostels Reviews

Calle Sagasta 22, Madrid, Spain

Reviews & Ratings Explained

90%

Rating
1865 Total Reviews
  • 91%Value For Money
  • 90%Security
  • 89%Location
  • 88%Staff
  • 88%Atmosphere
  • 91%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

94%

Staff are excellent, especially Gabriel.

  • 30th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you a lot for your review! We highly appreciate it and we are very happy to see you enjoyed your stay at our hostel! We look forward to seeing you again soon! Best regards!

91%

What a large and still cozy hostel. Cool vibe, good extras and great staff. Unfortunately it takes a longer walk (15min) to reach the sights and party places, but then again: The hostel is quite exciting as is. Will come again.

Owner Comment (Hide)
Dear guest, Thank you for your review! We are extremely happy you had a great stay at our hostel with all, our staff, cozy and nice atmosphere, abilitlity to reach the main downtowns, centers and several places of the city walking in a matter of few minutes! It is great to hear we could make your stay excellent overall! We thank you again for your review! We hope to see you again in the near future!

91%

Nice location, clean and good wifi. But there description is not sufficient . Breakfast was not enough to me.

Owner Comment (Hide)
Dear guest, Great to hear that our location, cleanliness, and free wifi got your full interest! Our breakfast is free for every guest without any charge, so it´s not extremely big. Though guests have the chance of buying the low-cost big special breakfast. We do our bset to make our description fully sufficient on the website and everywhere. If anytime you have any query, please feel free to ask our staff to help you with it efficiently :) We look forward to seeing you again here soon!

83%

The hostel is a big chain, so the services are good. Big spacious rooms, comfortable mattresses, plenty of showers and toilets. Not much atmosphere though, and the breakfast is not worth the price.

Owner Comment (Hide)
Dear guest, Thank you very much for your review! We are so happy you liked our services and facilities! Regarding the atmosphere, we really have a very amusing one that you cannot find in most of other hostels. We have various daily activities, including several free ones, where people socialize and have fun! The breakfast we have is free for everey guest of the hostel so you weren´t charged anything for it. Thank you again for your review! We look forward to seeing you again soon!

91%

Good place to stay with great atmosphere! Its main strengths are location and value for money. Recommended.

Owner Comment (Hide)
Dear guest, Thank you a lot for your review! It is great to hear you liked the atmosphere, location and everything in our hostel! We always work to be the best hostel with high quality in Madrid while maintaining our prices affordable and reasonable for everyone. Thank you again for your review! Looking forward to seeing you again here!!

97%

Thank you to Uhostel! You were the last stop of a 3 month trip and it was amazing. The beds were comfy amd spacious. The bathrooms clean and always available because there was so many showers. And the people so helpful, a special thanks to Roberto, Patricia and Violet for the amazing tours! It was the best way to end my trip with beautiful people!

Owner Comment (Hide)
Dear guest, Many thanks for your review! We´re so excited to hear from you! We always work hard on everything in the hostel to serve you perfectly! As you saw, our beds and mattresses and very comy and unique unlike most other places! Additionally, we always prepare our facilities to be very clean and fresh, and we always have our staff very motivated to do their jobs in the most professional way possible! Thank you again for your review! We look forward to hearing again from you!

86%

Really nice Hotel with great location. The staff are very nice and friendly. The rooms are big and very warm inside. Maybe they could be a little bit cleaner but it was ok. The baths are very good! The breakfast maybe more space it was a little bit crowded but it was very good. Its a great place to stay once the cost and the location are great!

Owner Comment (Hide)
Dear guest. It´s great to hear you enjoyed your stay at our hostel! We assure rooms get perfectly cleaned on a daily basis and many areas get cleaned twice per day. Regarding the breakfast space, usually it doesn´t happen to be crowded as the breakfast place is big and we have many breakfast workers. Though when you were here there might have been a group of clients that came at the same moment so it seemed a little bit crowded :) We look forward to seeing you again soon!

97%

Loved this hoste! It was clean and staff where more then accommodating, great location can walk to everything and so close to the train station :)

Owner Comment (Hide)
Dear guest, Thank you a lot for your review! We are so glad you had a great experience here while staying in Madrid! We hope to see you again here to provide you with another nice experience with us! Thank you again for your review! We are looking forward to seeing you again soon!

91%

Harry did a great free walking tour

Owner Comment (Hide)
Dear guest! Thanks for your review! We are so gald you enjoyed your stay at our hostel! We look forward to seeing you again here in the near future!

74%

The window latch was broken so it didn't close properly. As a result the room was really cold and the duvet was too thin for a January night. And I say that as someone from cold, wet Britain! Everything else was fine though.

Owner Comment (Hide)
Dear guest, Thanks for your review! We apologize the latch was broken, if you told us it was broken the maintenance team could have fixed it instantly. Now it is totally fixed and fine. Also, if you needed more duvets, we would have been more than glad to give you one. We are glad everything else was fine. We are sure that next time everything will be more than perfect! Again thank you a lot for your review! We look forward to seeing you again here!

86%

Excellent hostel with all the facilities you could ask for. The staff are extremely friendly and will try to help you with any query you may have . I'd like to thank Erika especially who assisted me with looking for permant accommodation in Madrid .I would highly recommend this hostel to any friends visiting Madrid .

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you a lot for your review! We really appreciate it! We are so glad your found our hostel excellent as we always aim to be number 1 in Madrid, and we are happy you found everything in the hostel, including our staff, very helpful! Thank you again a lot for your review! We truly hope to see you again here in the near future whenever you come to Madrid!

60%

It's a big, impersonal 'hotel' (guests avoiding eye contact and conversation, except with their companions). The reception process was unwelcoming, breakfast was meager (just American white bread and packaged butter and jam, and thin orange juice). No effort to create a social milieu. Showers on second floor were 50% out of order. On the plus side, the cleaning ladies were friendly, and there were metro connections were nearby.

Owner Comment (Hide)
Dear guest, We daily have at least 3 social activities where people socialize and have talks. We give our free breakfast as a gift to all our guests (Not charged). It´s unfortunate you found the reception process unwelcoming. Usually all our guests are satisifed by our professional helpful and friendly staff. When you found the shower not working, you should have advised us so we could fix it in a matter of few minutes. We´ll definitely consider all your notes. We hope to see again soon!

86%

Great location, nice common area and friendly staff. The hostel is very big, and there are a lot of young student groups, so sometimes it feels a bit like camp.The breakfast is very poor (but free), bathrooms are clean and there are a lot of them. Our room (6 bed female) was basic but quite ok. Keep in mind that the first people to arrive get to choose their beds in the room, and it's important because ladders leading to top bunks are very uncomfortable. The overall ambience was fun and sociable

Owner Comment (Hide)
Dear guest, We´re thrilled you liked our hostel! We´re a big hostel with very high quality and various facilities so we attract people from different ages including some groups of students sometimes :) Our breakfast isn´t so big because as you said it´s free. Though we have the low-cost special breakfast. Don´t worry again about top beds as they´re truly designed with high quality to be in the best and safest way possible! We assure that! We hope to see you again soon!

91%

My friend and me really enjoyed our stay in this hostel. Pub crawl was really nice and I definetely recommend it. Hostel was very clean. Staff were very friendly, especially the mexican partyboy Roberto vuhuuu...

Owner Comment (Hide)
Dear guest, Thank you a lot for your review! We are so happy you had a great experience here with all, our daily social activities including the pub crawl and the free ones, the cleanliness of all the hostel, and our friendly staff. We look forward to meeting you again here! All the best!

91%

Decent hostel.

Owner Comment (Hide)
Dear guest, Thank you a lot for your review! We hope to meet you again in the near future!

97%

I have travelled alone, in a couple, with friends for over 4 years and have to say this hostel, was one of the best. The staff was very helpful, the rooms were immaculate, the location was very good and the price was cheap! One not to miss.

Owner Comment (Hide)
Dear guest, Thanks for your review! We are so glad you enjoyed all parts and areas of our hostel and the services given by our professional staff, Our location is so so strategical indeed and surrounded by various bars/clubs/pharmacies/supermarkets/shops... Great you enjoyed our cheap prices considering the high quality and services we have! We were very happy to accommodate you. We hope to see you again here in the near future!

94%

The place - rooms, common areas, bathrooms - were all so clean, as well as the towels and bedclothes. Gran Vía was very close Given the size of the hostel the kitchen was quite small but there were numerous cheap cafés and eateries on the door step which appealed even more! Breakfast was also very sufficient - an added bonus!

Owner Comment (Hide)
Dear guest, We´re glad you enjoyed our spacious and clean areas of the hostel. The center and downtown of Madrid are indeed very closed to the hostel, not more than 15 minutes walking. Good you enjoyed our free breakfast! We´re disappointed you found our kitchen small although it´s fully equpied with cooking tools, 4 microwaves, ovens, fridge, ice maker... But we will definitely consider your note! We are looking forward to seeing you again at our hostel!

80%

The amount of activities that the hostel planned were great, but I kind of like doing my own thing so I only attended the flamenco show, which was cool. The "free breakfast" didn't really offer a lot- four pieces of toast and coffee or orange juice... It was kind of lacking compared to other hostels I stayed in. The location was nice- close to a lot of metro stops, but you could walk to Plaza del sol in like 20 minutes if you wanted.

Owner Comment (Hide)
Dear guest, Thank you very much for your review! Great to know how our performance is classified by you! We are happy you liked our amusing activities, professional low-priced flamenco show, and strategical location! We offer our guests a free breakfast as a gift so it is not so big (Other hostels may offer a bigger one but do not offer the same other services). Also, you could buy the special breakfast which is so big and full of different things We look forward to meeting you again here!

94%

Estuve en el hostel el 7 enero de 2015 y todo muy limpio y un ambiente muy bueno. Las habitaciones son grandes y los lockers tambien por lo que puedes guardar tus cosas comodamente. I have been in the hostel on 07.01.2015 and I am so glad to have chosen it, the beds are really nice and clean and the environment is nice. big rooms, good beds, clean, big lockers and the personal helpful. so I highly recommend it.

  • 7th Jan 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 25-30
  • (1 review)


89%

Nice hostel, very clean and staff is friendly. Although you don't need to take the subway to visit the main attractions, it's not in the best location as you do need to walk at least 15-20 minutes to get to the attractions. Wi-fi didn't work in 2 of my 3-day stay. Basic breakfast is way too basic. All beds have their own plug and light and also curtains.


(124 results)


View all Madrid Hostels

Please give us your feedback