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U Hostels Reviews

Calle Sagasta 22, Madrid, Spain

Reviews & Ratings Explained

90%

Rating
1992 Total Reviews
  • 90%Value For Money
  • 91%Security
  • 89%Location
  • 89%Staff
  • 88%Atmosphere
  • 90%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Our room was double booked so we had some people try to come in while we were in there, which was mildly annoying. And because it had been double booked our key deactivated everyday after 11 so we had to reactivate it everyday. But other than that it was pretty good.

  • 13th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)


97%

Awesome hostel, friendly fun and very helpful staff, very clean and nice rooms. Would definitly live here again, money well spent!

Owner Comment (Hide)
What a nice review! thank you very much. We look foward to welcoming you back to the hostel in the future.

100%

All the staff were great... especially Erika (Colombian), Taylor (Chinese) and Jason (American).


86%

The hostel is great but it lacks identity, everything is too Americanized. The beer at the bar is too expensive.


94%

It's an old house but really good facilities, clean and helpful staffs.


89%

Really nice design and clean bathroom.


86%

Excellent location, very near from everything, it's a very nice hostel, I really recommend, the staff (At least the guys who work at night are great, very nice and polite, the girl in the afternoon not at all. The only problems was the radiator, first days was freezing


89%

Very clean, love its design. Bfast is included but didnt try it since always oversleep. Went for the tapas crawl and its great experience. Especially for staffs, taylor, the tapas guide who claimed his name roberto carlos (freaking funny) and pablo. Thanks!


97%

Really good Hostel, would stay here again.


91%

Great common room for meeting new people. Decent drink prices. Had a really good stay in this hostel wish I was there for longer.


100%

Great staff, great vibes. Fun activities organized almost every night, nice bed and nice shower. Staff was very helpful.


91%

Great internet access, which is so essential when you're on the road and need to make bookings. A great vibe, location and excellent. Yezan was particularly helpful, please pass on our thanks. Would definitely recommend this hostel!


60%

I didn't like the hostel, it was not really clean, there are dust all over in the room. They didn't clean the blanket: you take off the linen and let the blanket on the bed, then they just put back on the locker for the next guest. It was full of someonelse hair, disgusting. The staff are like "nice cop, bad cop". There are a guy who is so friendly and help me with everything but there are a girl that just charged to borrow me the plug adaptor! (on the morning the boy borrow me without charged).


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