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UStay Urban Apartments Reviews

237 - 243 Willis Street, Wellington, Wellington, New Zealand

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The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of UStay Urban Apartments

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43%

The Room was very dirty and still had rubbish on the windowsill. Someone had creatively written her name using tampon wrappers on the wall. The sheets had been changed and the view from the filthy window was great, which gave you something to look at, because sleeping through the noise was hard. The common room was big but there were people in there getting very drunk and rowd at 2pm. The wifi was broken and wouldn't be fixed for 3 days. The staff were great, however. i left after 1 night!

  • Novice Nomad
  • 05 Feb 2012
  • Anonymous
  • England
  • Male 31-40
  • (1 review)


30%

The ready made bed when i arrived had hair's all over the sheet's The window's were filthy, the window sill and shelve's were filthy also You pay extra for a private room, and no TV, even though they have a TV ariel point i the room. A TV should come as standard. Also, I stayed on the top floor (10) Meaning to use the kitchen i have to tavel 10 floor's to get a little thing out of the fridge, or make a simple hot drink! It's digusting.

  • Novice Nomad
  • 03 Feb 2012
  • Anonymous
  • England
  • Male 25-30
  • (1 review)


90%

The single budget room is very spacious and this hostel is very worth it as it is walking distance to the main city and even the harbour. I'd come back and stay here again as long as they are available for public use as it is only available from Nov to Feb period as the university students use this place as their lodging. I'd recommend to their management to open some rooms for the public use all year round!

  • Novice Nomad
  • 22 Jan 2012
  • Anonymous
  • Singapore
  • Male 25-30
  • (1 review)


96%

It was a very good experience and i would definitely go back. Thank you!

  • Novice Nomad
  • 21 Jan 2012
  • Anonymous
  • Ireland
  • Female 41+
  • (1 review)


60%

We stayed for 3 nights and the bathroom wasnt cleaned once.rubbish bins weren't emptied in 3 days. The kitchen was so disgusting,dirty dishes everywhere and the fridges where dirty and full of unused and off stuff. Also the carpet had massive stains in our room which wasnt very hygienic .

  • Novice Nomad
  • 14 Dec 2011
  • Anonymous
  • Germany
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your response. - The standard rooms are cleaned on the third night of stay by a professional cleaning company. This has been queried and is invesitgated by the cleaning company. - There are communal rubbish bins in prominent locations around the building. - All communal bathrooms are cleaned on a daily basis. - The kitchen relies on users to clean their own dishes after use; however this is also being addressed by the cleaning company. - The carpet stain was professionally cleaned, is hygienic and is due for replacement. We are sorry that this guest had this experience - this would have been recitified immediately should the team have been made aware.

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Wellington Hostels
  • 65%

  • Overall Rating
  • From 7 ratings
  • 54%Character
  • 74%Security
  • 74%Location
  • 74%Staff
  • 54%Fun
  • 60%Cleanliness

Latest Review

  • 05 Feb 2012 (43%)
  • The Room was very dirty and still had rubbish on the windowsill. Someone had creatively written her name using tampon wrappers on ...
  • Read more...
  • Anonymous

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