- Portugal, Couple, 25-30
- Novice Nomad
- 1 review
On arrival, we were told that they didn't receive any reservation notice from Hostel World. "Luckily" there was a room available, however the deposit/reservation fee was lost. Although the deposit amount was small, it could have ruined our trip if no rooms were available. Therefore, either Hostel World simply failed to deliver its service, or the hostel tricked us into paying the reservation fee again.
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