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Under the Tower Reviews

Via Santa Maria 77, Pisa, Tuscany, Italy

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Under the Tower

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56%

We checked in late... and it took sometime for the person to give us the keys to our room.... The only good thing is that the room is nice... the bathroom was alright... Overall it felt like being in a cottage... or like tuscan city.. which is what Pisa is... So I thought it was comfortable! There was also an amazing wi-fi connection! The security is a bit off... there is no reception desk... so anything could have walked into our room after the cleaning person didn't close our door...

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • USA
  • Female 18-24
  • (7 reviews)


100%

Great location,the place was very neat. TV had english channels,breakfast was good. Recommended.

  • Novice Nomad
  • 12 Dec 2011
  • Anonymous
  • France
  • Male 18-24
  • (1 review)


100%

Very good Location and room very nice!

  • Novice Nomad
  • 12 Dec 2011
  • Anonymous
  • Bulgaria
  • (Gender undisclosed)
  • (1 review)


100%

a special place!

  • Novice Nomad
  • 28 Nov 2011
  • Anonymous
  • Italy
  • Male 25-30
  • (1 review)


100%

Very nice and clean.

  • Novice Nomad
  • 08 Nov 2011
  • Anonymous
  • Bosnia And Herzegovina
  • Female 18-24
  • (1 review)


96%

Very good location, room very well nice!!!

  • Novice Nomad
  • 30 Oct 2011
  • Anonymous
  • Germany
  • Male 18-24
  • (1 review)


100%

It was very clean, the beds were comfortable, and the staff was great! They were incredibly helpful and friendly, and really helped us to make the most of our time in Pisa.

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Aruba
  • Female 25-30
  • (1 review)


100%

Great location, large and clean bathroom. Staffs were very helpful. Full of great travel advices. And they are always smiling!

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Czech Republic
  • Male 25-30
  • (1 review)


100%

Loved staying here and only wish it was for longer. Very central and had everything that was needed for an enjoyable visit. Thanks to Rafael for going over and beyond to make my short stay here comfortable!

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Italy
  • Male 25-30
  • (1 review)


96%

Great place for couples to spend nights in Pisa; high quality rooms and very clean. Not far from Pisa station. When we arrived the host recommended places to see, eat and some other tips, great service. Recommended.

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Italy
  • Male 25-30
  • (1 review)


100%

Great location, people running it, and very clean. We had a great stay, and will come again one day :) Good internet connection too

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Australia
  • Female 25-30
  • (1 review)


100%

Rafael was excellent hosts, always helpful, discrete and nice. The rooms are quite spacious; location is optimal 50 meters from Pisa tower. Thank you.

  • Novice Nomad
  • 29 Oct 2011
  • Anonymous
  • Italy
  • (Gender undisclosed)
  • (1 review)


20%

non ci hanno confermato la vostra prenotazione, inoltre ci hanno tenuto un giorno senza risponderci costringendoci a prenotare in un altra struttura . tra l'altro vorrei sapere chi mi deve rimborsare l'acconto visto che non ho usufruito della vostra prenotazione per problemi al sistema come asseriscono loro. Jacopo de prisco

  • Novice Nomad
  • 28 Oct 2011
  • Anonymous
  • Italy
  • Male 18-24
  • (1 review)


60%

one beed vas defect in my room with 4 beeds. the rest was o.k.

  • Novice Nomad
  • 14 Oct 2011
  • Anonymous
  • Denmark
  • Female 41+
  • (1 review)


20%

When we arrived, the guy at the reception told us the hostel was fully booked whereas we had a reservation ! Such a disgrace ...! We went to another hostel ... Nothing else to add !!!


60%

Location and price great, but the security lockers were broken and there was no food/drink provided - the description had said "Coffeè, toasted bread, milk, jam" . You had to pay for items from a cooler cabinet. The description needs to be amended to show this.

  • Novice Nomad
  • 12 Oct 2011
  • Anonymous
  • Ireland
  • Female 41+
  • (4 reviews)


36%

>>>THERE IS NO FEMALE DORM!!!>>> ASK FOR A ROOM IN THE 165 BUILDING otherwise they will put you in another location where you dont have access to a kitchen. As a female traveling alone, I felt there was no security AT ALL. There is a jar of keys at the entrance. There is no female dorm. They just put you in a room and tell you they will try to not put anyone else with you. My window, accessible from the street, was broken and fixed with tape. No toilet paper or clean dishes. NEVER AGAIN!!!

  • Novice Nomad
  • 12 Oct 2011
  • Anonymous
  • Canada
  • Female 25-30
  • (2 reviews)


20%

Upon arrival we were greeted with a highly questionable story about the apartment below our being flooded, and as such we couldn't stay in ours. We were instead offered a lift to another hostel much further away from the center, sadly there were no good places to eat and the new hostel was very basic. No breakfast (maybe B&B means something else in Italy?) In my opinion, they were using a well placed, charming hostel to get multiple bookings, then using those bookings to more unpopular hostels.

  • Novice Nomad
  • 01 Oct 2011
  • Anonymous
  • England
  • Mixed Group 25-30
  • (1 review)


63%

They did not receive our reservation information. Thank god the guy called a hotel that had a room available. better yet we settled the price for the night at 60 euro. The hotel was very nice and the service was excellent.

  • Novice Nomad
  • 16 Sep 2011
  • Anonymous
  • Trinidad And Tobago
  • Female 18-24
  • (1 review)


100%

My husband and me recommend the hostel, was very clear, fun and near all the things.

  • Novice Nomad
  • 11 Sep 2011
  • Anonymous
  • Brazil
  • Couple 25-30
  • (2 reviews)


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(32 results)

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Pisa Hostels
  • 73%

  • Overall Rating
  • From 48 ratings
  • 71%Character
  • 71%Security
  • 89%Location
  • 71%Staff
  • 67%Fun
  • 72%Cleanliness

Latest Review

  • 29 Dec 2011 (56%)
  • We checked in late... and it took sometime for the person to give us the keys to our room.... The only good thing is that the ...
  • Read more...
  • Anonymous

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