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United Hostel Frankfurt City Center Reviews

Kaiser Str. 52, Frankfurt, Germany

Reviews & Ratings Explained


1022 Total Reviews
  • 73%Value For Money
  • 84%Security
  • 86%Location
  • 75%Staff
  • 66%Atmosphere
  • 78%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Good location and security but besides from that this hostel isnt that good. I would try another one in frankfurt.


There needs to be a quiet time or courtesy hour so people can sleep. There were people constantly slamming doors to the bathroom and rooms at all hours of the night. There needs to be hinges on the doors that refrain them from slamming every time someone opens it

  • 24th Sep 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


Facilities and location were good. But, the hostel was partly used as refugee support center. I am not for PEGIDA, but too many of these boys hanging around, shouting, singing, and playing music made me wonder the Current German policy may be too much.


Although close to the train station, which is nice, it is also in the middle of the Red Light District. The area was skevy, dirty, and smelt like pee. Security and all the locks made you feel safe, but it was also unsettling to see how often security and the police were in action in the hostel. Far from all, but a fair amount of the male guests were unpleasant. The hostel smelt. It did not have a real kitchen, so you couldn't cook. Grocery stores were rare in the area. And there were mice


I didn't even stay in the hostel- they put me somewhere else.


Location was great and they kept the security really well but I saw some mouses in the kitchen and it was horrible..


This hostel is in a good location in the centre of Frankfurt. There are good facilities and it is clean and comfortable. The staff are helpful. Security is almost too much; you have to use the key card to get through every door in the hostel and have to use it to exit. There is convenient, free overnight parking on the road outside of the hostel.


Do not stay here


great place, close to the train station but just around the corner is the red light district. very clean, atmosphere is wonderful and the receptionists were helpful for the most part. lockers are big and the individual beds have charging ports in them with is awesome! I would stay again


Place was absolutely dead! Nothing happening, boring. Located right next to the red light district to which attracted a lot of dodgey people in the area.


The kitchen was just two microwaves and a kettle! The common room was always empty or full of older people so there was no atmosphere. Also the hostel was in a dodgy district I would not have felt safe walking alone at night.


Location was excellent - just 2 blocks from Central Station and close to downtown. The building is secure and in good condition. Beds were comfortable. Each bed had its own locker, which was a good size. The bathroom on my floor could've used a serious cleaning - it reeked of urine (ew!). The staff could've been a little friendlier. It just seemed like we were wasting their time whenever we asked them a question and they looked at us like we were stupid.


Not bad overall. Staff was helpful and location was good- really close to train station and within walking distance from everything. Wifi wasn't great. Liked that there was no curfew but there was also no 'quiet time'. It was past midnight and people in our room were still talking loudly and lights still on despite people trying to sleep.


I would certainly not recommend United hostel. The only positive to the hostel is that the place is clean. Apart from that - the rooms are very hot, when asking for a fan got a rude response, and when I complained that the bathroom smelt of sewage from the drain , I got the response 'it's a hostel what do you expect. Rain water was coming out light fittings during my stay .Next to a mcdonalds/ xxx Internet cafe. Has terrible wifi. Food was stolen from the fridge.


Stayed here for 3 nights. Nice beds, big lockers and really close to trainstation. Cheep hostel that are totally worth the money. If I'm coming back to Frankfurt I will stay here again


The windows of the room I got don't open and it felt like a sauna. Other than that I'm happy with the service.


I thought from the pictures that this was going to be a party hostel with lots of young people. I was very wrong. Went to the chill out room to see if there was anyone around and it was just older people. There is also no ac in the rooms so it is very hot


pros: I needed a close place to train station and it was at a perfect distance, city cenyter is also in wlaking distance, I need to mention the beds they were the most comfortable beds I ever slept on in a hostel. Lockers were huge even my backpack (75 liters) easily fit. (consider bringing your own padlock), there was a plug in for each bad. cons: kitchen facilities should be increased, the rooms need more air so there should be ac or fan at the ceiling


Cool looking hostel and very close to main train station. Would recommend


Good clean hostel with good ammeties.

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