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United Hostel Frankfurt City Center Reviews

Kaiser Str. 52, Frankfurt, Germany

Reviews & Ratings Explained


800 Total Reviews
  • 81%Value For Money
  • 86%Security
  • 90%Location
  • 82%Staff
  • 75%Atmosphere
  • 83%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel is very clean and modern it has a unique style of decor. It has a bit of a strange quiet, emotionless atmosphere although it is fairly social. I think the strange atmosphere is more of a reflection of Frankfurt than it is the hostel itself as the City seems to be quite odd.


This place had a weird vibe. There is a common room and bar downstairs but no one is in it. You have to use your key card for every. single. door. and it's kind of a pain. All the doors slam. The location is pretty good. The place was clean and an okay place to stay, but I wouldn't stay there again because of the atmosphere.


Very close to main train station but located in a noisy area (red light district). Room was facing the street and very noisy until 3-4 AM. Uncomfortable in room due a roommate who was high on drugs, talking to himself and hallucinating - but that cannot be blamed on the hostel. Otherwise clean and charging docks at each bed. There is an option for free wifi but it is extremely slow, otherwise expensive. Facilities otherwise clean and good to meet people. Staff friendly and helpful.


Stayed in one of the all female dorms- it was one really clean and tidy and spacious. One of the best hostel dorms I have ever stayed in!

  • 22nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


there was often a long wait to get served at the bar as it was the same member of staff as at reception. no aircon made the rooms extremely hot

  • 19th Jul 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 18-24
  • (1 review)


The staff at the reception are very nice and friendly. But the cleaning staff begin to clean the room at about 10:00 am, and do not care about the guest too much.


It had beautiful rooms too!


i slept well because the bed is not normal bunk bed, they are separated with each other, so my room-mate could not shake my bed when she was on and off her bed. but the window in room always closed itself, i don't know why. it is quite loud when the door closes (room, toilet, kitchen...) well located near main train station. only got fridge and microwave for cooking. wifi is good even in room but need to login every 3 hours. free pc and luggage storage.


Location is very close to the train station, but also one street away from the red light district and a place where I saw groups of people doing drugs on the sidewalk. The front desk workers were very slow and the kitchen was under furnished. There is no stove or oven. The place is very clean though and the security is good. Key cards used for EVERY door, including bathrooms.


A nice place to stay. Very newly renovated. Sinks inside bedrooms. Front desk is very helpful for finding things to do. Conveniently located a stones throw from the train station.


I ordered a 6-person room for the six of us, two adults and 4 children of age 7, 11, 14 and 16. When we arrived late in the evening after having driving for 8 hours straight I was told in the reception that unfortunately they were no 6-person room available but we could be sent to two rooms where we could stay 3 of us in each room. This were still still 6-person rooms however meaving that we have to be separated from eachother and even on two different levels 1st floor and 3rd floor!

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Male, 25-30
  • (1 review)


The entertainment services in the lobby were very helpful. The maps were already pointed out where every hot tourist spot was, thank you.


It's a giant hostel. Good facilities and a comfortable sleep. Difficult to meet people because of its size. I wouldn't stay here as a solo traveller.


I only stayed 1 night and my only complaint is that the doors to the rooms are so heavy that they slam shut even when you try to close them gently. All night long with people coming in and out, the door kept me awake. Other than that, overall good experience. Love the tv room!


Everything was good.


Is more like a hotel with dorms than a hostel. Kitchen useless only has a microwave. Everything else was good about the place. Would stay there again.


Well-run hostel with a good location and security. Just a five minute walk from the Central Station (Frankfurt Hbf), so you can easily get around town.


This hostel has a prefect location, and was awesome for my one night stay in Frankfurt while traveling through. However, the hostel is pretty big, and therefore doesn't have that great of a "hostel atmosphere" if you are staying longer and looking for that. It is very nice though, clean, safe, and the staff were very friendly!


역이랑 가까워서좋고 너무안전해서 귀찮을정도였음 ㅋㅋ 일층에서 슈퍼보다저렴하게 맥주사먹을수있음


The "kitchen" is a room with two microwaves and some counter space (no oven or stove), and the dish soap they were using to clean dishes was clearly empty at some point, so they out water in it to avoid having to put out a new one. Other than that, I really appreciated the privacy of my little bunk nook with its own plug as well as a really big locker. Oh, and I really love how close this hostel is to the train station!

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