Gran via 73, 3C, 28013, 28013, Madrid
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
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1. Novice Nomad
1-10 Reviews Added
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2. Avid Traveller
10-20 Reviews Added
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3. Globetrotter
20+ Reviews Added
Overall Rating: 62%From a total of 180 Reviews
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86%
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66%
36% Customer Rating
Novice Nomad (3)
Good location, but... Very bad service, I felt like a bank account on two legs for all my stay. Every thing in this hostel made me fill like a stanger. The employes are rough and are not there to make you feel good. There's no commun area and the hostel it self is very average.
In fact, I didn't like my stay.Good location, but... Very bad service, I felt like a bank account on two legs for all my stay. Every thing in this hostel made me fill like a stanger. The employes are rough and are not there to make you feel good. There's no commun area and the hostel it self is very average.
In fact, I didn't like my stay....Close
spaghetti_sauce_a_viande4074, Canada | Male 18-24 | 05th December 2009
100% Customer Rating
Novice Nomad (2)
loved the place! the metro is right outside the door! close to everything and very very clean! i will def stay there again if i'm in madrid in the future. loved the place! the metro is right outside the door! close to everything and very very clean! i will def stay there again if i'm in madrid in the future. ...Close
mdawgster3062, USA | Female 18-24 | 02nd December 2009
40% Customer Rating
Novice Nomad (4)
This was by far the worst hostel I stayed in during 2 months of travel. The facilities we unimpressive and the staff came into my room at 2 in the morning and woke me up to see what time I was checking out! I would not recommend this place to anyone!This was by far the worst hostel I stayed in during 2 months of travel. The facilities we unimpressive and the staff came into my room at 2 in the morning and woke me up to see what time I was checking out! I would not recommend this place to anyone!...Close
caracroke1888, USA | Female 18-24 | 23rd November 2009
30% Customer Rating
Novice Nomad (1)
When I checked in, the hostel staff were drunk, and not helpful at all. They charged me 20 euros for a key deposit, and weren't around the next morning to serve breakfast or give me back my deposit. Terrible staff, unclean bathrooms, and overall not a pleasant experience.When I checked in, the hostel staff were drunk, and not helpful at all. They charged me 20 euros for a key deposit, and weren't around the next morning to serve breakfast or give me back my deposit. Terrible staff, unclean bathrooms, and overall not a pleasant experience....Close
mcimmel566, USA | Female 18-24 | 22nd November 2009
70% Customer Rating
Novice Nomad (2)
When I first arrived I had to wait 45 minutes before entering my room because they were cleaning. Also in order to leave my bags I had to pay 2 euros per bag. The guy who answered the door was quite cold and not very hospitable. In addition, when I came back to enter my room I was charged a security deposit of 20 euros to receive my key. The next morning when I was about to leave me I had to bang on the kitchen door to wake up the so called owner to give me and the other lodgers our money back.When I first arrived I had to wait 45 minutes before entering my room because they were cleaning. Also in order to leave my bags I had to pay 2 euros per bag. The guy who answered the door was quite cold and not very hospitable. In addition, when I came back to enter my room I was charged a security deposit of 20 euros to receive my key. The next morning when I was about to leave me I had to bang on the kitchen door to wake up the so called owner to give me and the other lodgers our money back....Close
KennyRoss12816568, USA | Male 25-30 | 22nd November 2009
73% Customer Rating
Novice Nomad (4)
Great location and comfortable beds. The one staff member was great, but the other was face down in a toilet puking the night that I stayed here. The next morning I sat around for an hour trying to check out but nobody was there (the guy puking was supposed to be on duty). Stay here for the price and the location, but not if you're looking for fun in the hostel.Great location and comfortable beds. The one staff member was great, but the other was face down in a toilet puking the night that I stayed here. The next morning I sat around for an hour trying to check out but nobody was there (the guy puking was supposed to be on duty). Stay here for the price and the location, but not if you're looking for fun in the hostel....Close
fawcetsf1979, USA | Male 18-24 | 22nd November 2009
86% Customer Rating
Novice Nomad (4)
The staff was nice and there were regulars hanging out that made the night quite interesting. Only two bathrooms so good luck if you need it in the morning or before going out to dinner. No storage lockers. Perfect location, right on Gran Via and close to two metro stops.The staff was nice and there were regulars hanging out that made the night quite interesting. Only two bathrooms so good luck if you need it in the morning or before going out to dinner. No storage lockers. Perfect location, right on Gran Via and close to two metro stops....Close
leahyablong5656, USA | Female 18-24 | 21st November 2009
70% Customer Rating
Novice Nomad (1)
Too crumped, no common ares, too many rules. Will not go back.Too crumped, no common ares, too many rules. Will not go back....Close
Guillermo, USA | Male 31-40 | 15th November 2009
63% Customer Rating
Novice Nomad (1)
This place was a fine place to stay. The location was awesome, not too far from the airport. The staff was nice enough. The rooms as well as the bathrooms appeared to be fairly clean. There was a common kitchen that had everything you might need. My only negative comments would be that the keys were very hard to use, the staff were often not at the front desk early in the morning which made checking out difficult, and after staying in the hostel for 3 nights, I am now covered in flea bites.This place was a fine place to stay. The location was awesome, not too far from the airport. The staff was nice enough. The rooms as well as the bathrooms appeared to be fairly clean. There was a common kitchen that had everything you might need. My only negative comments would be that the keys were very hard to use, the staff were often not at the front desk early in the morning which made checking out difficult, and after staying in the hostel for 3 nights, I am now covered in flea bites....Close
Jessica, USA | Female 25-30 | 15th November 2009
46% Customer Rating
Novice Nomad (3)
there are only 2 bathrooms for all the rooms,so you have to wait for more than 20 minutes in a huge queue in the hall, even if you dont want to have a bath, but just pee.Rooms are very very small and so do the beds.someone about 1.80 can only sleep on his side curling up.Everything in this hostel is prohibited, even to hung out your towels in your own bed.Free Breakfast is a CHEAT, there is only some toast bread and marmalade, no butter, no cheese, nothing more!!absolutely not worth the money!!there are only 2 bathrooms for all the rooms,so you have to wait for more than 20 minutes in a huge queue in the hall, even if you dont want to have a bath, but just pee.Rooms are very very small and so do the beds.someone about 1.80 can only sleep on his side curling up.Everything in this hostel is prohibited, even to hung out your towels in your own bed.Free Breakfast is a CHEAT, there is only some toast bread and marmalade, no butter, no cheese, nothing more!!absolutely not worth the money!!...Close
kazasof2865, Greece | Female 18-24 | 15th November 2009