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Urban Central Reviews

334 City Road Southbank, Melbourne, Australia

Reviews & Ratings Explained

80%

Rating
1782 Total Reviews
  • 78%Value For Money
  • 86%Security
  • 79%Location
  • 81%Staff
  • 71%Atmosphere
  • 82%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

For how big this hostel is it's surprisingly good. The 24 hour reception is great as is the kitchen. The kitchen has been well thought out for so many people and the free tea/coffee/pasta & rice is a real winner. In walking distance to the free tram! The only downfalls are the quilts are a bit small and if you're a light sleeper this might not be for you with the bar downstairs.


94%

Good condition, Nice facility, Perfect security, Wonderful Staff

  • 16th May 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
I'm so pleased to hear you had a fantastic stay with us. We also think our staff are wonderful and I'm glad you enjoyed our facilities and fun atmosphere. Cleanliness and security are a high priority for us and I have passed on your kind comments to our team. I hope you also enjoyed our nightly BBQ in our bar with $1 hotdogs and $2 burgers. Hope to see you again next time you're in Melbourne.

66%

Not having wifi makes travelling arrangements very difficult, you can pay but it would really improve the hostel to havd free wifi

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your review, I'm glad you rated us highly in location, security, cleanliness and value for money. We work hard to keep our prices where they are in comparison to other venues and make cleanliness a top priority. Our wifi and internet cafe is with 'Global Gossip', any credit purchased with us can be used at all of the other 'Global Gossip' points around Australia, likewise if you have credit from another venue. Thank you again for your feedback.

100%

Amazing hostel!!! :)


83%

Clean hostel with lots of freebies including breakfast and bread/pasta/rice. The kitchen was large and there always seemed to be staff cleaning it (which is nice since a lot of hostel kitchens get really gross throughout the day). Make sure to get a room with a window! Our biggest criticism is that despite the high rates you still had to buy wi-fi. But we would recommend staying here.


86%

Nice and cheap hostel, if they had free wifi, I'd say perfect! Nice breakfast, rooms and staff!

Owner Comment (Hide)
I'm glad to hear you had a great stay with us and enjoyed our rooms, friendly staff and free breakfast. We also offer free rice, pasta, tea and coffee in the kitchen and have a night BBQ in our bar. Our $1 hotdogs and $2 burgers are a bargain. Our wifi and internet cafe is with 'Global Gossip', any credit purchased with us can be used at all of the other 'Global Gossip' points around Australia, likewise if you have credit from another venue. Thank you for your feedback.

97%

Great!👍🏻👍🏻 Very good hostel. Clean and friendly and safe.


74%

Couple - We stayed at Urban Central for two nights. The room was clean on arrival and lots of room space in our four bed dorm we shared with two other people. Good free breakfast, location was ok, cheap hot dogs or burgers on one night of our stay and offered free hot choc! Friendly helpful staff. I would recommend this hostel but not much opportunity to meet new friends as its not quite as cosy as other hostels we've stayed at. But quite enough to get a good nights sleep!!

Owner Comment (Hide)
Thank you for taking the time to review your stay with us. We also think we have a great location, just a short stroll to the Melbourne Exhibition Centre, Yarra River and CBD. St Kilda is also a quick tram ride away. I'm glad that you found our dorm rooms clean and spacious and our staff friendly and helpful. Our nightly BBQ in the bar with $1 hotdogs and $2 burgers add to the atmosphere. We also have four other common areas on our other floors for our guests wanting to meet others.

100%

Such a great hostel! Very cleaning and comfortable, I've been just for one night but if I will come back in Melbourne Urban central will be again my choise! Thank's ;)

  • 9th May 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your review, I'm glad you had such a great time and will return to stay with us again. Our friendly and helpful staff work very hard to ensure our venue stays clean and safe for all of our guests. We also have a nightly BBQ serving $1 hotdogs and $2 burgers in our bar for those not wanting to cook. Free rice and pasta is still available. We look forward to welcoming you back soon.

26%

Great hostel!!!

Owner Comment (Hide)
We appreciate you taking the time to review your stay with us. I apologise we didn't meet your expectations with your overnight stay. We aim to make everyone's stay with us a comfortable and enjoyable experience. Please feel free to contact us directly if there is anything specific you wish to comment on. We welcome all feedback and suggestions that would help us improve our guests' stay. Thank you.

66%

I liked the kitchen, especially that they sterilised all the dishes was very lovely. The rooms where clean. Bathrooms average. The only thing was the vibe. There was no nice social vibe going on. There was not a nice chill out area where you could meet other people. Only the café besided it, but then you need to buy drinks I guess. I also thought there were more older people people, and even people with children running around at ten, what I thought was a bit strange.

Owner Comment (Hide)
Thank you for taking the time to review your stay with us. We have just started our nightly BBQ's in the bar serving $1 hotdogs and $2 burgers as well as different nightly events encouraging our guests to mingle with each other. We have 2xtv areas, a library and study zone in the building, as well as a floor dedicated entirely to private ensuited rooms for familys, couples and groups wishing to spend time in Melbourne. We look forward to your next stay with us.

77%

Stayed here with my wife for several nights. The room is comfortable however the kitchen could get a bit overcrowded at times. The staffs are helpful and the location is superb! 24hours McD is just few steps from the hostel door! Will definitely stay here again if we are in Melbourne.

  • 3rd May 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Couple, 31-40
  • (1 review)


100%

Great place to stay on a budget!

  • 30th Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review your stay with us. Our great weekly rate including free breakfast, rice, pasta, tea and coffee make it a great deal. We have also just started a nightly BBQ in our bar offering $1 hotdogs and $2 burgers. Hope to see you again next time.

86%

Great place to stay and meet people, the hostel and the bar really cater for travellers who would like to get involved and have fun with other travellers. The kitchen may be a little bit too small for the amount of people that stay there but the staff make sure it is kept exceptionally clean.


91%

Great facilities, large dorm rooms with few people and great big lockers. I found that due to it being such a big hostel people are less likely to just strike up a conversation than in other places but I was lucky to have a friendly dorm.


74%

Beds are comfy and the hostel is pretty clean and. I just didn't really like the atmosphere as it's a pretty huge hostel with lots of people and not so easy to make friends. But except from this everything was excellent!


97%

The room was really cold at night, but that's the only thing that was bad. Excellent hostel, would definitely come back.

Owner Comment (Hide)
Great to hear you had an excellent stay with us. It is getting cold with winter just around the corner. Our rooms are individually heated and all linen is supplied. We look forward to your next stay with us.

100%

this hostel is wonderful. i like it. although in south bank but still in walking distance. Greate environment, nice staff and good value

Owner Comment (Hide)
I also think we have a great location here in Southbank, Melbourne. It's just a short stroll away to the Melbourne Exhibition Centre, the Yarra River and the edge of the CBD. A tram from our front door will take you directly to St Kilda. Our friendly and hepful staff work very hard to ensure everyone has an enjoyable stay. We appreciate your feedback, thank you.

80%

Nice hostel...the rooms and all the communal areas were really cleaned. The breakfast in the morning is good value for money.

  • 23rd Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Our free breakfast is a great way to start the day, including cereal, bread, spreads, juice, tea, coffee and sometimes rolls as well. We also offer free rice and pasta and have just started our nightly BBQ in the bar offering $1 hotdogs and $2 burgers, perfect for those wanting to meet others in the hostel. I'll pass on your great comments about the cleanliness to our housekeeping team in our next staff meeting. Thank you.

74%

Over all nice place, clean rooms and bathrooms , free rice and pasta and free breakfast good, though a little far from the CBD and charges for wifi


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