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Urban Central Reviews

334 City Road Southbank, Melbourne, Australia

Reviews & Ratings Explained

83%

Rating
1678 Total Reviews
  • 80%Value For Money
  • 87%Security
  • 81%Location
  • 85%Staff
  • 76%Atmosphere
  • 85%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Friendly staff. Great location

  • 23rd Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


91%

Really great place to stay on a budget..... Is walking distance to centre and shopping .... Staff so helpful and has travel deck to arrange any tours or trips you wish to take!!! Was really clean .. rooms lovely and beds very comfy recommend it and would defo stay again

  • 23rd Feb 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


60%

Like many hostels of its size, Urban Central has that sanitised feel with little personality. The room was comfortable enough, and whilst it was close enough to the centre of Melbourne, only stay here if you have no real alternative


86%

I stayed in 3 hostels in this trip and this is the best one. Glad this is the first place I stayed at because they give you maps of the city and give you ideas on things to do. Lockers in the room is great peace of mind - other hostels I stayed at had no lockers. Was only in the hostel about 5-6 hrs per night to sleep - but my sleep here was comfortable. Clean Hostel. Great Location. Will stay here again next time in Melbourne.


80%

Really nice hostel. Extremely clean. The kitchen is great! But like every hostel in Oz, it's over priced! Plus they charge for WiFi which is crazy....it's the 21st century guys! But as far as Aussie hostels go, this one is good


97%

Awesome hostel,great location,free breakfast with cereals milk,toast,jam and free coffee and tea!!big kitchen opened until midnight,good matress,mcdonald in front,top!!

  • 17th Feb 2015
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


94%

The Trivia Night was so much fun! Such a great idea - I've stayed in a lot of hostels and have never come across a hostel trivia night before. We were staying in the hostel as we had just moved to Melbourne and were waiting for our flat to be available so we weren't even intending to get involved with the social side of hostel life - we popped down for a drink and got chatting to Eugene and ended up staying in the bar until 1am. Great atmosphere and Dave is hilarious :)

  • 16th Feb 2015
  • Novice Nomad
  • hannahsuzanne
  • Australia
  • Female, 18-24
  • (1 review)


66%

It's sooo nice to only share a room with three others. Great to have a free breakfast too. I can never find any mugs. I think people take them to their rooms or something. It's quite busy in the evenings when everyone is trying to cook at the same time. the bathrooms and showers are YUCK but - bring your thongs/handles/flip flops/pluggers or whatever. And they get a bit smelly as there are no windows for air circulation. Apart from that pretty good stay.


83%

Free cereal in the morning and free pasta


77%

Everything was good apart from the beds! 409 needs new beds!! Springs stick out! The free breakfast in the morning is really handy as well.

  • 11th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


60%

35$ per night and no free wifi is a bit of a let down especially since many of the people staying there are travellers needing wifi to fix future travel plans. Room was quite dirty.


74%

Very clean, decent hostel. Thought it was expensive for what it was. Was excited to see the air conditioner, but sad when it wasn't working. Free breakfast was nice and the kitchen was always tidy.


74%

Felt a lot more like a hotel than a hostel, which was a nice change of pace. My partner and I had a private room with double bed and ensuite at $100/night. It came with a mounted TV, big closet, towels and tea/coffee. Swipe card access at front doors, elevators and room so security was good. Atmosphere and staff weren't as nice as they are in smaller hostels, but no real complaints to be made. They had lots of discount cards free for the taking which was a big plus. Check out was easy.


94%

Lovely hostel! Clean, staff are so nice! Bar downstairs is handy and have loads of game nights and promos on! Lovely staff there 2! They have a study area computers kitchen everything you need under one roof!! Would definitely stay again! Short walk to city or jump on a tram! 10/15min walk! Loads of restaurants just 5mins away so no need to go to the city either.. Quiet at night not much noise either which is a plus! And great deals downstairs for tourist attractions! Loved our stay!!

Owner Comment (Hide)
Thank you for this outstanding review. Dave (our bar manager) is amazing at organising different and fun events in the bar! We also think that our location is top notch! We are only a few minutes away from the lovely south bank and other attractions. Looking forward to having you stay with us again! Kind regards, The team at urban central

100%

Great stay as always. Thank you!


77%

Lots of long-termers here so hard to make friends and some work nights at the local casino so expect to have some disturbed sleep when they come in at 3am if you're unlucky enough to be put in one of those rooms. Hostel is definitely clean, toilet and shower facilities are good too and there are enough of them. Great location, walking distance to everywhere and good tram connections. Bed was a little lumpy and uncomfortable but would stay again. Laundry was cheapest I've seen so far!

Owner Comment (Hide)
Thank you for your review! We like to make everyone’s stay here at urban an unforgettable one. We allocate guests into rooms as best we can. However please just talk to our friendly reception staff. They will go above and beyond to make sure your stay is as comfortable as possible. We agree that our location is pretty fabulous, a few minutes to food, banks, phones shops and a short and lovely walk into the CBD! Hope to have you stay with us again soon. The team at urban central

94%

Probably the best hostel i've ever stayed in. Clean, well organized, breakfast included, pasta and Rice available for free, comfortable new room. It costs a little bit more than other hostels in the city but it is worth it!


83%

This hostel is a bit of a walk from the main central station and city attractions. The place was clean, rooms spacious with large lockers available. Kitchen was not so big for the number of people staying there. Staff was very helpful and friendly.


74%

The hostel is so big and yet I found it hard to meet people. The bar was empty every night (they should really put the prices down) and loads of people already knew each other when I got there... The facilities are very nice; the free breakfast is not big and it's only 7.30-9.00 but the free pasta and rice and coffe and tea (24/7) are very nice and useful when you're travelling alone. It's like 15 mins away from these cool outlets; and you can walk pretty much every where from it!

Owner Comment (Hide)
Thank you for your review. We also think we are in a very accessible location. The South Melbourne market and crown casino are only a 5 minute walk away. The CBD is a 5 minute tram ride away or a lovely walk along the Yarra River. Our bar has a happy hour and drink specials every day. As well as trivia, meet and greet, pool comp and many more activities. Hope to have you stay with us again in the future. Kind regards, The team at urban central

94%

Great hostel! Rooms spacious with big lockers and chargers inside which is always good. Staff were so helpful after I had messed up the booking and they rearranged our rooms for us. Walking distance from the city's best attractions! Would really reccomed this place.

Owner Comment (Hide)
What a lovely review! We are so glad that we were able to help you sort your reservation out! We think the charges inside the lockers are a great idea too! Looking forward to welcoming you in the near future! Kind regards The team at urban central

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