- 24 Hour Security
- Air Conditioning
- Airport Transfers
- Breakfast Included
- Cable TV
- Common Room
- Free City Maps
- Free Internet Access
- Free Parking
- Free WiFi
- Hot Showers
- Internet Access
- Linen Included
- Luggage Storage
- Outdoor Terrace
- Reading Light
- Safe Deposit Box
- Tea/Coffee Making Facilities
- Tours/Travel Desk
- Towels Included
- Age Restriction
- Child Friendly
- Credit Cards Not Accepted
- No Curfew
- Pet Friendly
- Taxes Included
This property has a 1 day cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
Things to Note
1• For safety reasons, ALL guests must to present your valid identity document with photo at check-in.
2• Foreigners must present your original passport.
> Before the trip, check if the destination country requires entry visa, including Argentina and Paraguay.
3• Please, note that reservations are NOT accepted for under 18 unaccompanied by an adult. Reservations for under 18 are only possible for the PRIVATE room (group/family) or CAMPING. In both cases accompanied by an ADULT.
5• We from Urban Hall Hostel trust in the honesty of our guests. Therefore we DO NOT charge any booking fees. Nor there is any need to advance the rate payment when booking. We do not charge anything for booking guarantee and we ask in the event where there is need of cancellation, should occur within FIVE days (120 hours) in advance of the first night booked. This is due to the limited sleeping vacancies we can offer today. The payment of the total booking is made in full at time of CHECK-IN.
6• Please, note that reservations are made only ONLINE. Telephone reservations will be held just LAST MINUTE (within the last 24 hours).
7• The payment for the FULL amount of the stay will be made at the time of entry and will be accepted only in CASH.
HOSTEL OPERATION POLICY
8• Check-in: from 13:00.
9• Check-out: to 12:00 - Tolerance of five minutes. The time for cleaning the room is limited. Due to that, the occupant shall go to the front desk immediately. In case of exceeding that time the guest will be charged for an ADDITIONAL of 50% of the fare. In case there is a need to extend the reservation is necessary to check availability. Prevent yourself! Book in advance.
10• No Show is considered when the guest does not arrive on the booked date. In that case the vacancy will remain available until 00:00 (midnight) from the day booked. After this period the reservation is entirely CANCELLED. For entries after midnight, please let us know in advance to guarantee your reservation.
11• Breakfast is INCLUDED in the rates of all forms of accommodation at Urban Hall Hostel and it is served from 07:30 to 09:30.
12• SMOKING IS NOT ALLOWED indoors in the hostel. According to federal law (LAW Nº 9.294, JULY 15TH, 1996. ARTICLE 2) 'It is forbidden the use of cigarettes, cigars, pipes or any other smoking product, derived or not from tobacco, in enclosed public premises, private or public.'
13• It is forbidden to possess or consume drugs in the vicinity of the hostel.
14• Inside the shared dorms is not allowed the use of alcohol, nor receiving visits. Use the outdoors!
15• Do not use the sleeping bag on the bed nor lie down without sheet.
16• Please, respect the space not using bed that has not been rented by you and not handling the belongings of others roommates.
17• Bedding and towels should not leave the hostel, as well as articles for community use.
18• Please contribute to the economy of energy and water: nature thanks and reciprocates.
19• The kitchen is communal in daily hours from 14:00 - 00:00 for guest use. There are markets nearby. Feel free to prepare your own meals! Remember that others will use after you. To keep the organization and hygiene we ask you to clean and save what was used by you. Label your belongins and keep the kitchen clean. Do not use products labeled by others!
20• It is essencial the RESPECT between the guests. Therefore it must be remembered that the toilets are for collective use. Please maintain hygiene.
21• It is from your sole responsibility to care in the handling of products within the hostel, as well as the kit of keys that was provided in your care (room + locker).
22• In case of damage to any of the hostel equipment and materials, for reasons of justice, shall be immediately charged from the guest fine equal to the value.
23• Use lockers to store your valuables belongings for you convenience and security. Always keep the keys with you. Your objects will be safe: lockers are controlled by surveillance camera.
24• Pets are ALLOWED on the outdoor patio of the hostel since SMALL and possessing transport boxes. It is NOT allowed to leave the animals loose, nor to take them to hostel indoors. The pet must be calm and sociable.
25• Please, note that in Brazil's tropical climate there are many insects. In summer the insects are almost always present, therefore, prevent yourself by using repellents.
26• Children under 2 years old are not charged. Children from 3 to 7 years old pay 25% of the fare - except in camping alternative. Children from 8 to 12 years old pay 50% of the fare - except in camping alternative. Over 13 years old the rate is full.
27• Urban Hall Hostel has the policy of the same rate for any time of the year.
28• CouchSurfing participants with more than ONE YEAR of membership, which have already hosted at least ONE traveller, have 15% discount on the FIRST day.