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Urban Hostel LLP (Backpackers)

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
5.8
Rating 267 Total Reviews
  • Value For Money 6.4
  • Security 5.5
  • Location 6.9
  • Staff 6.3
  • Atmosphere 4.7
  • Cleanliness 5.6
  • Facilities 4.9
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5.8
Rating 267 Total Reviews
  • Value For Money 6.4
  • Security 5.5
  • Location 6.9
  • Staff 6.3
  • Atmosphere 4.7
  • Cleanliness 5.6
  • Facilities 4.9

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • badilsading
  • Philippines, Male, 31-40
  • Novice Nomad
  • 5 reviews
21st Jan 2017
4.3

When I was staying there my bed or the whole room has lices, and bugs I even killed 5 and it does to my towel when I has a shower and I think the hotel management should focus on that problem because everyday they have guests coz it's not just operating hostels because it's cheap they also have to improve their service and the bed. I also say to the staff that change my bedsheets and pillow but he just ignore I feel totally disappointed white my experience and the hostel is no where to be found

    • 4.0Value For Money
    • 4.0Security
    • 8.0Location
    • 2.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Malaysia, Male, 18-24
  • Novice Nomad
  • 1 review
16th Jan 2017
3.7

Dirty , musty smell , awful mattress and the toilet is a disaster , stay here at your own risk

    • 2.0Value For Money
    • 4.0Security
    • 6.0Location
    • 2.0Facilities
    • 8.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
  • 3 reviews
26th Nov 2016
4.3

The real let down was owner. If there was a problem it was always the guests fault. There were 3 of us in the dorm, none of whom could connect to wifi. His reponse was "my phone is connected it must be your phones". Most of the plug sockets in the dorm were not working. He insisted that it was a problem with my plug and not the sockets, even though I could charge my phone from one of the sockets but not the other 3. Several people left to go to the hostel across the road because of his attitude.

    • 4.0Value For Money
    • 4.0Security
    • 6.0Location
    • 4.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
25th Nov 2016
4.3

Not a good Hostel for tourist, locals live there. located in a shady neighborhood. Staff rude at times and the hostel looks nothing like the pictures. No tv, nothing. Bad Internet. And they freeze your accounts, doing an account check, and unfreeze 14 days after, without any warning. Not worth the price

    • 6.0Value For Money
    • 6.0Security
    • 4.0Location
    • 2.0Facilities
    • 4.0Staff
    • 2.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Indonesia, Male, 25-30
  • Novice Nomad
  • 2 reviews
30th Oct 2016
6.6

My roommate so noisy. Air conditioner not cool

    • 8.0Value For Money
    • 6.0Security
    • 10.0Location
    • 6.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Philippines, Male, 31-40
  • Novice Nomad
  • 1 review
24th Oct 2016
5.7

Rooms were okay but toilet got real big issues.

    • 10.0Value For Money
    • 4.0Security
    • 4.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness

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