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Urban House Reviews

2 Plaza Gipuzkoa, E Floor, San Sebastian, Spain

Reviews & Ratings Explained


1624 Total Reviews
  • 74%Value For Money
  • 79%Security
  • 94%Location
  • 88%Staff
  • 68%Atmosphere
  • 80%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel is well-located and the staff very helpful. The kitchen is a bit limited in terms of appliances, but if you're not really looking to cook, then it's fine. You're also not meant to have alcohol with you, and given how pricey Pais Vasco is compared to the rest of Spain, it's nice to be able to share a bottle of wine before heading out. In general the facilities were nice and the rooms are small, which was perfect for us because we basically got a private room for a dorm price.


Off season. Hence didn't get to meet many peeps (the main reason why I stayed at a hostel). However the staff was cool and invited me to join them for a night out.

  • 24th Oct 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 31-40
  • (1 review)


Best location available, right on the edge of old town and close to the beach. Perfect place if you intend to only sleep at the hostel as the common room is small and food facilities are a bit lacking, so meeting people is difficult, luckily San Sebastian's night life is amazing!


Good location and staff. Easy to find. Clean with multiple restrooms. A little loud outside, but mostly on the weekends I believe. Overall I had a good experience!


where do you want me to start The whole place should be shut down and have a complete. Make over. The hot hot water system. Needs fixings kitchen need a oven hot plate. Bathrooms need doing rooms need more power points. Don't get wrong it's in a good spot from everything. You need to spend a bit money fixing it up Apart from that. It's ok.


Had a wonderful stay as usual , many thinks to Bill , Leo and all the gang at Urban House.


Very central hostel. The staff were quite helpful and nice. The facilities were okay.


Reception and rooms are not in the same place so you have to walk up the stairs to reception then walk across town to get to your room which was annoying. There was no hot water at all in the showers but we emailed them and they sent someone to fix it which was very good. Other than that wifi was fine, rooms were nice and had a little kitchen.

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