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Urban Pack Reviews

Unit 1410, 14/F, HaiPhong, Mansion, 99-101 Nathan, Tsim Sha Tsui, Kowloon, Hong Kong, Hong Kong

Reviews & Ratings Explained

88%

Rating
303 Total Reviews
  • 85%Value For Money
  • 92%Security
  • 97%Location
  • 89%Staff
  • 86%Atmosphere
  • 86%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

I really enjoyed my stay at Urban Park! Albert is the best, he is super nice and knowledgable. The guy who arranges all of the outings is a little weird and just talks about how he get arrested and how cool he is, but he is harmless enough. I would totally stay here again. The shower is sooo cool!


89%

The location is perfect to visit the sightseeing of the city by walk, as Harbour, Kowloon Park, Clock Tower, Hong Kong Culture Centre, Avenue of stars, and so on. Also, there are several subway and bus station very nearby. The atmosphere is cool. Room and bathroom cleaned every day. It's a small place, but with everything you need to stay comfortably several days. Undoubtedly, a very good option!!!

  • 18th Feb 2015
  • Novice Nomad
  • Anonymous
  • Venezuela
  • Female, 31-40
  • (1 review)


94%

I really love staying at Urban Pack, except for one of the staff members made some people really uncomfortable with rude comments. Which is a shame because the rest of the staff was awesome! Other than him I really enjoyed my stay!

  • 18th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


94%

I've stayed in a few different hostels in HK before and this one is by far my favourite. Prime location with an MTR station right next to it makes it really easy to travel around plus heaps of things to do/see in the area. Rooms are really tiny, but that's just Hong Kong for you :) great facilities. Staff are very nice and welcoming.


74%

Slightly damp smell in the room. Otherwise, pretty good.


97%

Great staff, helpful, knowledgable, young! The other campers were easy to house with. The location may be the best part.

  • 11th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


83%

He location is pretty close to shopping center, and there is a park in front of the building which is pretty awesome! Staff is kind, but like any other youth house in hk, the security is not that perfect!


100%

I really enjoyed my stay here! The Staff is super friendly (especially albert(my thumbs are pressed for you!) and adrian) and they offered a bbq and pub crawl every evening i was there (once again thank you adrian for an awesome pubcrawl) so all in all: If you are in HKG, book Urban Pack!


94%

Definitely one of the best hostel experiences in years that I have been traveling. The location is very central in Kowloon where most of the stuff happens. If you do not like to walk very far to your destination, this hostel is for you. Only seconds away from the A21 bus stop (the bus you take to get to the hostel from Hong Kong International), and TST MTR station (where you get around Kowloon and Hong Kong). Very clean facilities and very reasonably priced given the location.


80%

It's a cool place. I love the shower, lol! I wish they have one in the Hong Kong Island.


94%

Great location, and very nice room.


94%

Best place in Hong Kong. Staff are great and organise things to nearly every night.all the decor is modern and really clean. Real relaxed social environment


100%

Best shower ever!

  • 1st Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


94%

I stayed there for a week and had an awesome time! Staff and volunteers of this hostel organize dinners and parties. So you'll get the chance to get in touch with everyone. Don't miss the horse race! Next time in Hong Kong it's urban pack again!


94%

The hostel is in a great location, right beside the train station and very close to the airport bus and many of Hong Kong's most famous tourist attractions. There are plenty of food and shopping options all around, and the park across the road even has a pond full of (real) flamingos! As a solo female traveller, the building feels much safer than Chung King Mansion because there aren't strange men trying to accost you at the entrance. The staff were super friendly and everything was very clean.


89%

It's small. That's probably to most noticeable thing about the Urban Pack. That said, they make fairly good use of the space. It lacks a kitchen and the common room is more of a nook but the bathroom, computer and coffee area are great. The beds are small but still comfortable (I'm 196cm) and they lack anywhere to put your small belongings. My biggest complaint was that it was hard to sleep with so many people going in and out of such a small room and it was still noisy late at night.


83%

The room was too small for 6 women.


86%

Staff are really cool and organise thing to do each night for everyone. Rooms are small but that's Hong Kong. Good location. Pretty clean. Small social area. The building that it's in is a bit random but not really a problem. Would stay again


100%

Absolutely loved it! Although not very spacious, this seems to be the standard for HK and there is enough chilling space on the different floors :)


97%

Staff are great. They help you in finding your way to your destinations and they organize outings, as well as, encourage others staying at hostel to use a common board to post things to find others to do shared activities. Nice lounge area with big screen tv and wraparound couch. Has small balcony with great city view and an awesome massage chair that I used on several occasions. Common use computers avail. Very strong wifi. And showers are great!


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