Valentine Hotel Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
Welcoming staff got a nice drink on arrival, room was decent with clean towels and toiletries. The staff are willing to clean your room everyday also, but their was no door hanger or anything to say whether we wanted that or not and we found they let themselves in the room and we had left loads of important and valuable things lying around which made us feel uneasy! Breakfast is included which was really helpful although you have to order the night before! Good hotel for a few nights only
Basic hotel with everything you need. My room was nice and clean, with a minibar, air conditioning and a comfy bed. Breakfast is simple but pretty good. However, it was the lovely staff, who made us feel like home. No hesitation in recommending Valetine Hue Hotel to all travellers.
Great stay. Nice staff. Good breakfast. Drippy air con unit.
Great staff! So helpful. Nam is the best!
The staff were incredibly helpful in finding us a hotel in Hoi An and in organising for our bags to be taken there as we wanted to ride motorbikes from Hue to Hoi An. Would definitely recommend staying there, the rooms are nice too!
- Novice Nomad
- Mixed Group, 18-24
- (1 review)
Thanks for all the helps during my stay. This is a very friendly hotel. The staffs are always smiling.
Choose another place. The location is poor, unwelcoming and unsociable atmosphere, the staff is extremely pushy/the male staff member is passive aggressive. The beds are uncomfortable and our sheets had disgusting stains on them.
Stayed here for 1 night. Staff were really nice and learnt our names. They rented us bicycles, and when we weren't able to get back to the hotel in time to use them they refunded us which was really sweet. Breakfast was yummy, and when we had a late train they let us use the showers downstairs etc which was nice. The room was quite dark and not the most comfortable but for a budget hotel the experience was really good, would stay again!
Really great staff here and fantastic value for money.
- Novice Nomad
- Couple, 18-24
- (1 review)
Staff were lovely and good value for money. Good breakfast and when we cooked in the kitchen area the staff took an interest and it was really nice. But the room was one of the dirtiest we've had on our trip. Ants on the floor, mould on the walls and lizards on the ceiling. Shower leaked all over the floor and toilet was clogged. I hate to write a review like this because the place and staff were really good and it was really cheap but just to be honest, this place isn't for the faint-hearted.
The hotel was very cheap for what we got. The room was nice and clean with a well-equiped bath room with an actual bath (Asian size though). Staff was friendly and not pushy. We got free ice tea. Breakfast was okay.
Good hotel, they let us check in early in the morning after our bus from hanoi which was nice. close to lots of restuarants and easy walk to the citadel. Definitely more a hotel than a hostel but also a very good price, so no complaints. Would stay again for sure. Breakfast included too.
The staff made all the difference. Nothing was a problem, arranged a trip to Bach Ma for the market price (cant do better DYI), taxi was waiting for us for trainstation, everything top notch. You get tea on arrival or just about any time, breakfast will fill you for the rest of the morning. We stayed in a beautiful room, one of the best in the past months. Big plus, I left my laptop charging at the reception and left and they went on chasing me about it, fabulous people!
Most friendly staff I've ever encountered - literally. They memorized our names and called us by them during our stay which made us feel super welcome. They arranged a super hassle free (and monetarily free) train station pick up. The breakfast options are great - a big step above what you normally get with a free breakfast. They offered a bicycle rental which was nice - touring the tombs on bike is fun. Our room was spacious and the shower had great water pressure. Very happy with this hotel.
It was a good and clean hotel. The staff was really helpful to arrange some trips