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Venice Star Reviews

Cannaregio 5396, Venice, Italy

Reviews & Ratings Explained

81%

Rating
126 Total Reviews
  • 79%Value For Money
  • 86%Security
  • 83%Location
  • 81%Staff
  • 75%Atmosphere
  • 86%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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20%

We realized that the wrong dates had been entered (we do not know how that happened) and relayed that to Hostelworld.com as well as to the Venice Star hostel. I even talked them by phone. But I was told that they could not give me a refund. We are very upset about the way this was handled. jar

  • 10th Jan 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


97%

It happens that i was relocated from the original room I would stay. Instead of being in the Venice Star I was moved to Sweet Venice (I think). Which the staff told me we were moved to a slightly better room. But they have some kind of partnership. Overall it was a good place, and the staff is really attentive ( he gave us a map and showed all the good places to visit and eat). They have a shelf where we can let our belongs after the check out which helped us a lo


74%

Decent place to stay, the staff was very helpful and was an overall good hostel for the night.

  • 26th Dec 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


57%

It was quite a walk from central station, especially with a heavy suitcase and all the stairs that are in Venice. The heater in the room didn't work very well. It would blow warm air out and then change to cool air instantly. We froze overnight and the thin blanket (if you could call it that) didn't do much to help. I understand it's not a five star hotel, but the way money was handled by staff was not professional. If you don't take credit cards or large notes, what do you take? Coins?


91%

The complimentary breakfast was great and staff me met were also very friendly. Our rooms were spacious and warm, bathrooms clean and everything looks quite newly renovated. Location very close to Rialto Bridge and San Marco. Great restaurant and bar around corner - antico gatoleto - warm friendly staff and great food. Kitchen a little squishy with more than 5 people, and only two electric rings for cooking. Guest fridge separate from breakfast fridge. Beds were comfy but noisy on floor.


97%

Great hostel--more like an apartment! The owner was very nice and gave us great recommendations. One thing I would suggest: a shelf in the (very large, rainfall showerhead-outfitted) shower for gel, shampoo, etc.


86%

Great basic hotel to stay a few days in. More of an apartment style in a great location, within walking distance of pretty much everything. Provided towels but the wifi was a little spotty. The owner was very nice and gave us ideas of what to do during our stay.


66%

The location on Google Maps is wrong and we were stranded in the middle of nowhere. Thankfully the staff was really helpful and we reached the room somehow. Sadly the washing machine operated overnight making the neighboring room (our's) quite noisy.

Owner Comment (Hide)
Sorry for the noisy washing machine. It is not allowed to use it after 8 pm, but obviously people don't care about. it

83%

We were in Venice just for a couple of days and enjoyed our stay. The bathroom was comfortable and clean and appeared to be somewhat newly redone. The beds were a little squeaky but comfortable. Breakfast was free but very bare and limited with one type of cereal and coffee. It was altogether a good experience.

  • 28th Oct 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)


83%

It was very nice, unfortunately the wifi password didn't work. We didn't see anyone from the hostel so we wrote it on a piece of paper. The paper was gone later but there was no new password. The rest was very nice and clean. There was breakfast. It was hard to find, so use google maps to find your way in the maze that is Venice...

  • 22nd Oct 2015
  • Novice Nomad
  • Anonymous
  • Belgium
  • Female, 25-30
  • (1 review)


97%

Good place to stay in Venice. Difficult to find with Google, but people helped us.


74%

When we arrived at our supposed accommodation address there was only a buzzer to press which we did and the door was unlocked. Upon entering there was no lightin and door slammed behind us. Could not rouse anyone on any of the buzzers inside and eventually found our torch and managed to find the door unlocker. Continually pressed the buzzer and eventually it was answered and we were told someone would be with us shortly. When he arrived we were then led on another 10 minute walk to different acc

Owner Comment (Hide)
Sorry for the incovenience with the waiting time. It shouldn't happen. We moved you to another place because we have a water damage in Venice star.

91%

PERFECT FOR COUPLES. If you're looking for somewhere to meet people this isn't the place, only stayed 2 nights here but boy were we pleased. Lovely apartment style living, we asked if it were possible to have a double bed and they happily obliged. Air con, little marble veranda too, right next to the waterways so you can get to and from anywhere in Venice within 25 minutes. Was about 20 minutes from the train station walking, and 15 minutes via water bus. I would personally recommend walking.


100%

Slightly difficult to find (no obvious signs outside etc) but excellent centra location in a quiet area. Incredibly clean and had a small but well stocked kitchen with free breakfast. Friendly staff. AC which worked and saved us from melting in the summer heat.

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • All Female Group, 25-30
  • (1 review)




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