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Vertigo Centre Reviews

42 rue de petites maries, Marseille, France

Reviews & Ratings Explained


3946 Total Reviews
  • 81%Value For Money
  • 74%Security
  • 83%Location
  • 87%Staff
  • 85%Atmosphere
  • 84%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel is not in a good area of Marseille. My friend and I didn't not feel comfortable or safe walking around the area. One night we couldn't even go get food because we didn't feel safe walking the streets.


It's in the Muslim part of town, so if you are a solo female, make friends with some males at the hostels because the men outside of the hostel are creeps


The hostel itself is fairly nice and it's great that it is only over the road from the station. The area isn't nice at all, you feel quite unsafe in it. No lockers anywhere for your bags. Wifi is only available at the reception. Breakfast is €5 for a coffee and quasont. I know a couple of girls who left and spent £130 on a hotel instead because they felt so unsafe here. It shouldn't be so expensive, the only thing that it is close to is the train station and thousands of homeless people.

Owner Comment (Hide)
I think it is quite incorrect: Breakfast is 5€, it is a ALL YOU CAN EAT BUFFET and we offer: Coffee, orange juice, milk, 4 different types of tea bags, and cappuccino. To eat you have croissant, pain au chocolat, fresh baguette and 3 types of cereals As for spreads, you can have: butter, different type of jam, honey, nutella.


great atmosphere great bar and nice rooms.


There should be a place to savely store Money

Owner Comment (Hide)
Hey! There is, we have a safe at reception. We can keep money, passports and valuables down there! Maybe next time?? All the best


Vertigo Centre was a great fit- super close to public transit (bus, tram and train stations), remarkably clean and sizable bathrooms and great common spaces. Front desk staff was particularly helpful in helping us figure out best modes of transport for day trips and things to do and see in town. Highly recommend.


The hostel is good and the location is stellar.


This hostel is great! Really good location as its over the road from the train station. The staff were really friendly. The rooms and bathrooms are really clean and tidy and they are kept cool which is perfect in this weather. Beds are comfy, plug sockets next to beds and wifi in the room. Would definitely recommend and stay here again.


Really nice hostel, good vibes and all round a lovely place to stay.


The location is nice for the proximity to the train station however that is about it. It's definitely not an area of town you want to just be wandering around in, especially at night. The hostel was pretty average. Staff was nice but the room we were in had no locks on the doors and the lockers were unlockable for anyone with a normal travel size lock. The beds were clean and the bathrooms were nice and clean as well.


The hostel is literally steps from the station, super easy to find. The atmosphere inside was great, loved having the little courtyard in the middle. Staff were knowledgeable and friendly. The downside is that the hostel is in a bad neighbourhood. As a solo female traveler I could not go out alone at night.


The location is very bed, in the middle of the ghetto, although very close to the train station. I wouldn't recommend it to women traveling on their own. Other than this, the hostel is very cool, they have a nice outdoors area and it's pretty clean. Another thing that bothered me is that one night the hostel door was close at like 3am and I had to knock so many times and wait for so long until the staff guy would wake up to open the door for me.

Owner Comment (Hide)
A ghetto?? Come on!! Marseille don't have ghettos, people are going to think we accomodate guests in woodhouses with no water nor electricity ;) Maybe you didn't notice but there is a bell on the door! It is easier than knocking on the door, sometimes night auditors are downstairs to organise our storage room, maybe they didn't hear you. Sorry for that! We are happy to know that you liked the place anyway.


This is a great place to meet new peoples, definitely worth the money. The security problem isn't just about the hostel but in Marseille as overall.


I liked everything, especially the fact that it is across the street from the train station Marseilles St. Charles. They charged 5€ for breakfast, which includes unlimited orange juice, coffee, tea, pain au chocolat, croissants, baguette, butter, jam. I would have appreciated some fruit. Oh! They had cereal, too! The private room was on the tippy top floor with a small balcony. The neighborhood seems a bit sketchy though but there's a great late-night kebab spot on the corner.


Very friendly and helpful staff. Close to train station which is a bonus, but on the rougher side of town. Inside hostel had a very good atmosphere but I wish there was more of a way to verify paying guests, it seemed anyone could come and go in and out of the dorms at any time. Overall I enjoyed my 2 night visit.

Owner Comment (Hide)
Hey! Don't worry about people going in and out, when someone enters, they have to go through reception, and if they seem not to find their way, we understand they are not our clients and we escort them out of the hostel. ;) good to know that you liked the vibe.


This hostel was in an unsafe part of town. The staff were friendly but unhelpful. There were10 flights of stairs to get to our room but no lift. The staff emptied out the fridge with no warning and left everyones food to go bad on the bench.

  • 12th Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, There are not 10 flights of stairs, our highest room is on the 4th floor and as you saw, even if we wanted (and we tried) we couldn't have an elevator installed in the hostel. Also, on the fridges, there are signs asking clients to put name and departure dates on the food so when we clean the fridges we know the people are still there, and the food doesn't rot in the fridge. Plus, the food is taken out around 4pm, it doesn't have time to go bad if you put it back in the fridge at 7 or 8pm.


Too hot in the rooms! the fans were definitely not enough. The bedsheets were not so clean (brown spots)


The staff was really helpful and nice, especially the new guy who tried super hard to help even though everything was new to him, thank you! :) 16 bed mixed dorm was quite peaceful and a nice experience. Take some lock with you for the locker/to tie your bag to your bed. The surrounding of the hostel was not nice, I did not feel comfortable to go out from the door alone... Athmosphere in the hostel was good, many clean bathrooms but too small fridges and not so good kitchen facilities.

Owner Comment (Hide)
Hey!! I will let Andrzej know that you appreciated his help! Our surrounding often seem unsecure, it is mostly because we are situated in one of the oldest part of the city, some buildings are empty and are to be renovated. The whole neighbourhood will be in the years to come! Glad to know you had a nice experience with us.


Great place to stay, very helpful staff, and right near the old port where most of the tourist action is located.


There was virtually no security. The door to the dorm doesn't lock and during the day the door to the hostel is open so any one off the street can walk right into the dorm room, also the lockers in the dorm don't work with small pad locks you need a giant one in order to lock anything in the lockers. The atmosphere at the hostel was good though and staff were nice. Kitchen wasn't great, there were only 2 or 3 forks to use... The neighbourhood around the hostel wasn't the nicest either!

Owner Comment (Hide)
Hi, Not everyone off the street know that there is a room on the other side of the intern courtyard, everybody entering the hostel goes through reception and if we see someone wondering around, we check who they are. We never had troubles with theives in this big dorm. I'm sorry you got this feeling because we do put all our energy in being careful with the people staying is the hostel.

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