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Vienna City Hostel Reviews

Dampfgasse 8, Vienna, Austria

Reviews & Ratings Explained


514 Total Reviews
  • 75%Value For Money
  • 81%Security
  • 70%Location
  • 76%Staff
  • 66%Atmosphere
  • 82%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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We were only here for one night and it was fine for our stay. Slightly out of city centre and away from train station but easy to get to on he underground. Room was very cramped for a six bed, luckily there was only four people in ours that might otherwise I don't know where we would have had space to put all of our luggage. Staff were friendly and helpful and hostel was clean. Only slight downside was wifi only worked on the ground floor. But overall a good stay.


The room was not cleaned once during my stay and was dirty on arrival, full of previous guests trash. At the moment their are a lot of migrants at this hostel, which is understandable, however there were some non-guest migrants trying to get into rooms at night despite the best efforts of the staff. Vienna is a great city but this area is quite an uncomfortable one to stay in at night.


Vienna city hostel weren't very cleans the rooms the location wasn't good except because it wasn't far away from the train station but it takes 30 minutes on foot to get the city center.We asked for boardgames,cards,...they didn't have too much to offer the staff wasn't helpfull so much and the breakfast was quite poor under my opinion.Neertheless the worst point it was that the atmosphere from this hostel and commun areas weren't quite good.


Beds were very comfortable and there were lockers in the room which was great. But there was no atmosphere because the place is so big, the common room feels like a school canteen. The wifi doesn't work in the rooms and it is not in a good location at all. You can't walk into town but you can get the tube which is easy so if you are on a budget this isn't the worst place to stay. Probably just wouldn't recommend it for solo travellers.


The room I stayed in was incredibly small (a 6 person mixed dorm, although rented to females only), so people's luggage took up most of the floor space. And it was hard for me to find - if you're walking to the hostel from the subway (Keplerplatz), make a left (head west) on Raaber-Bahn-Gasse, which will eventually turn into Dampfgasse. You need your own soap to wash your hands in the bathrooms, which is why they sell it at the reception desk, just fyi.


Nice clean 6 bed dorm with separate en-suite shower room and wc. Location was convenient to get to and from the Hauptbahnhof - either by u-bahn or a ten minute walk. Quite commercial and big school groups, but we had the room to ourselves the first night and a nice Austrian couple the next night, no party animals!


More like a hotel than a hostel. Was nice and clean and had comfy beds, staff were quite nice. Had washing facilities which was handy aswell. But the rooms were so hot and the whole place in general, even with the window open. There was kind of a common room but was more like a hotel lobby, had to keep noise down. No sense of meeting people etc.


The hostel was close to the metro which was good and the beds were decent, other than that it was pretty underwhelming. It was incredibly hot in the rooms, the WiFi was mediocre and you had to be in the lobby, and they had no sheets one nightnight due to some delivery issue. For the price though I guess it's an olay place to stay.


Wi-Fi works only in the common room, no place to store your suitcase in the room


Only stayed one night but didn't think it was the easiest place to find with the directions at night. Staff took the time to finish their conversation before acknowledging us but then were helpful. Room was so unbelievably warm we could not sleep even with the window open. Common room didn't seem to have much going on but the hostel was clean.


Everything was good, staff , rooms , bathrooms .. Enjoyed the stay. The only problem was at 1 am the music in the main hall was too laud .. So its not good for people who need sleep earlier beacuse they need to departure in early morning like i had to!


Receptionist were just rude, really small rooms, im not so big guy but time to time i had problems moving to bathroom etc.. me and my friends bought padlocks from receptionist when we arrived and afterwards we realised that all the padlocks can be used by same key(even with ppl who allready had bought locks from the recept.) and that was kinda weird. only + that i can say about this place is the location, its just 5min walk from train and its next to metro.


Fairly small room and limited plug sockets in rooms but apart from that, it was a good stay.


Rented bikes for the day from the Hostel and that made everything much more acccessible in the city.


Unfriendly useless staff, no control over silence and quietness in the night hours. Very irritating key that didn't work, and when I forgot my thing there, and wrote and asked them kindly to send it to me, the letter just was ignored. This hostel will definitely spoil your impressions about Vienna.

  • 2nd Aug 2015
  • Novice Nomad
  • Anonymous
  • Russia
  • Male, 18-24
  • (1 review)


TADO VN: PROS - Good price - Nice staff - Clean room CONS - Should have breakfast included - Wifi does not work in room. Only work in ground level


The hostel is nice, i had a bad expirience with the management about cancelation but after a few minutes of shouting it was good. Manager of the hostel doesnt speak english at all and basicly ignore you when u attempt to sort things out


This hostel is great if you need somewhere close to the the main station in Vienna. However in terms of the area the hostel is in, their is a gun shop opposite the hostel and a peep show within 2 minutes of the hostel. The hostel itself was quiet, which I didn't mind, however it did at times get a bit silly with guitar playing and other things. Also the staff at the desk weren't the most helpful and came across as rude at times, however that is an Austrian thing.


Our stay at the hostel was fantastic. Good location, good staff and nice hostel!


Cool staff, good choice if you need to stay around the main train station, however a little dirty, but I think due to the guests

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