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Vietnam Backpacker Hostels - Downtown Reviews

9 Ma May, Hoan Kiem, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained

89%

Rating
1390 Total Reviews
  • 85%Value For Money
  • 91%Security
  • 96%Location
  • 86%Staff
  • 90%Atmosphere
  • 85%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Super fun


80%

Good hostel


66%

No air con between 10am and 6pm means the rooms in the hostel are unbearable in the day time. To the point my friend was unwell and had to sit in the lobby for 3 hours as this was the only air conditioned place. Rooms aren't the cleanest but the focus of the hostel is definitely on sociability. Hostel staff aren't helpful once informed you will not be booking tours with them. Hostel was average at best, failed to understand such ratings on here.


89%

aome staff on the bar werent the friendliest


80%

Was in an ideal location, always clean and the staff were really helpful if you had any questions. Can get a bit noisy on the evenings if you wanted an early night and there is always someone leaving early in the morning but that's typical hostel life!


86%

cool hostel, I stayed in 3 hostels in Hanoi and all were similar but this was the best. I appreciate that downtown employ a lot of Vietnamese staff but the hostel itself could be anywhere in the world. much like all the hostels I stayed in or visited for quotes while staying in Hanoi, it was pretty generic. I think to stand out there needs to be a real Vietnamese hostel in Hanoi. dont just out posters up about the culture embrace some of it in the hostel decor and layout. otherwise great stay.


94%

V clean hostel, great location. Generous breakfast options. Was quite 'laddy' though.


94%

Really great place to stay if you want to meet lots of people and party all the time! The staff are equally as great and really look after to you to make sure you have fun in Hanoi. The rooms are perfect and bathrooms facilities are great I would defo recommend to stay here if you are both in a group or travelling alone! Buffaloooo!


97%

Sooooo much fun! Definitely a party place though. Castaway was AMAZING!! The most friendly reps i've ever met. Super clean, plenty of free drinks throughout the night, literally in the heart of the Hanoi backpacker area, i bloody loved it personally, met amazing people. Only downside, the vietnamese staff are lovely but they don't even know where there heads are at half the time.. Had to change rooms each night cos they kept mucking it up. Other than that TOP NOTCH!!!! 👌🏼👌🏼👌🏼👌🏼


100%

Best hostel we have stayed at while travelling South East Asia. Such a great atmosphere, clean bathrooms and enough space in the dorms. Really pleasant staff, would have love to have stayed longer!

  • 24th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey, Thank you for the awesome review and feedback about the hostel and the facilities we provide. I am glad to see that you enjoyed our atmosphere, dorms, bathrooms, cleanliness and our staff. We hope to see you again soon. Cheers, Downtown Manager

100%

Love this place. Great nights out , clean and comfy with lockers. Easy to book trips , recommend the castaway halong bay trip but not the sapa experience (too expensive for what it is) but the hostel is great


94%

Nice and clean. It is a big hostel, but in the female dorm, i still got the feeling of some privacy and cozyness. The chillroom at the top and the ''partyplace'' downstairs were a good combination for fun and relaxing. Comfi beds, good lockers! Nice showers. Staff were friendly and helpfull. After a lot of doubting, we choose to go with de Castaway tour to Halong Bay. Wich was expensive, but worth it (no bad suprises during the trip).


100%

Best hostel we stayed at in Vietnam! Very social, clean, good food and AC, comfy beds. Room to watch movies in and play pool of you want a quieter night. Definitely stay here!

  • 20th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hey, Thanks for the awesome review and the feedback of the facilities and services we provide, such as the cleanliness, food, beds AC and the chill out common area with TV and pool table. Hope to see you again soon. Cheers, Downtown Manager

91%

Amazing hostel, great vibe, people,from other hostels would come to Downtown for the bar crawls and chill on 5th floor. Nice TV with excess amounts of films and pool table. Great locational on the main Ma May Street


80%

More flexibility would be good - we wanted to change rooms due to problems the previous night but weren't able to even though many other people hadn't checked in yet. The staff were not very accommodating in this, seemed that they didn't want to look into it for us. Despite this, organised activities were great. The recommended Halong bay cruise was fantastic.

Owner Comment (Hide)
Hey, Thank you for taking the time to leave us a review and feedback. We cannot always move people from one room to another due to large group bookings, and therefore it is difficult moving beds. It is great to see you had an excellent experience in Ha Long bay too. We hope to see you again in the future and that the rest of your travels are rad. Cheers, Downtown Manager

86%

Very well organized hostel. Friendly staff with a good tour office. Definitely go here if you look for a party hostel. Breakfast is insufficient, you need to pay extra for a decent one. Most of the time there are no towels for rent, very annoying!

  • 9th Jul 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hey, Thank you for taking the time to leave us a review and feedback. I am glad to see that the staff were friendly and helpful in helping you plan your travels. Thank you for the feedback of the towels, and I apologise that there were no towels available for you to rent. I will make sure that there is a sufficient amount of towels available from now on. We hope to see you again in the future and hope that the rest of your travels go well. Cheers, Downtown Manager

51%

Staff are absolutely shocking. Very rude and do whatever they can to màke the most money out of you. Guy from jersey had an absolutely shocking attitude


97%

Great place to stay if you want to party. Huge parties here every night and the staff take you out to the near by bars/clubs at 11.30. Great fun to party but a bit too much if you're hungover and don't want to go out. The hostel was clean and the breakfast is good.


86%

Hostel is Fun, has good facilities, good breakfast and walking tour. Vietnamese staff can be short. Be warned, it is a major party hostel. Had an excellent night out but moved to the more chilled out sister the 'Original Hostel' for the second night for a quiet beer and a good nights sleep.

Owner Comment (Hide)
Hey, Thank you for taking the time to leave us a review and feedback. I am glad to see that you enjoyed the facilities and services that we provide, like the free walking tour and breakfast. It is also good to see you had a good stay at our Original hostel. We would love to see you again in the future and that the rest of your travels are rad. Cheers, Downtown Manager

91%

Great hostel for young travelers. Fantastic atmosphere with great staff. Food is lovely, rooms are nice. Aircon is only turned on at night so the rooms get very hot during the day.

  • 6th Jul 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey, Thanks for the review and feedback about the rooms, food, staff and the atmosphere we try to create on a daily basis. We hope that the rest of your travels are awesome and we would love to see you again in the future. Cheers, Downtown Manager

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