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Vietnam Backpacker Hostels - Downtown Reviews

9 Ma May, Hoan Kiem, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained

90%

Rating
1637 Total Reviews
  • 88%Value For Money
  • 91%Security
  • 95%Location
  • 87%Staff
  • 89%Atmosphere
  • 87%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Didn't feel like a valued guest. The staff at the front were not so welcoming.


80%

Overall a good hostel with a party atmosphere in an excellent location. Far better than their other hostel in Hanoi which we also stayed in. The staff were not great though. The English speaking staff were knowledgeable, but it felt like they were constantly trying to sell you their tours rather than help you out if you wanted to do things on your own. The Vietnamese staff were not helpful at all and lacked basic knowledge like bus times to the airport etc.

  • 28th Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


86%

Very noisy but nice, clean beds and extremely sociable. I enjoyed my stay here!


100%

Absolutely one of the best hostels we stayed in on our trip. Everything from facilities (amazing beds) to the party vibes (free beer!) to the great service of organising tours/trips. On point! Loved it!

  • 25th Jan 2016
  • Novice Nomad
  • Anonymous
  • Malaysia
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your recent review and positive feedback. It's awesome to hear that you had a great time with us and took advantage of the freebies (beer!) that we love to give away. All the best in your future travels!

100%

Such a fun hostel! Great place to meet people and always something happening. There are people on hand to help with tour packages and they are definitely worth the time and money! Would definitely stay here again.

Owner Comment (Hide)
Thank you for your incredibly positive review of the hostel, tours and staff! It's so great to hear that you enjoyed your stay with us and we hope to see you again soon. Cheers, Downtown Manager

100%

Love the place i booked 2 days then done the cast away tour with the hostel and its been the best time ive had in vietnam and possibly the best time ive had on my travels! Ive came back to book 3 more days and im thinking about extending my stay again! Love the place would recomend to anyone! Free alchol 5 till 6! Wifi on every floor and staff are always so helpful and the commen areas are so good i cant get enough of it!!

Owner Comment (Hide)
Thank you for your fantastic feedback on both our hostel and your experience on Castaways. It's so amazing to hear that your trip with us to Halong Bay was potentially one of the best of your travels! We appreciate your recommendations and hope to see you again. Cheers, Downtown Manager

86%

Great hostel with always something going on to entertain you! Always very busy so you know you can find someone to talk to (as a lone traveler this was great) Staff are very friendly and happy to help with any query whether it's directions/tours/booking flights. Good location too!

  • 21st Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your great review of our hostel. It's so awesome to hear that you had a fun time with us and appreciated the social atmosphere, staff and location! All the best in your future travels.

74%

Backpackers is good if you are planning on doing loads of trips and aren't on a budget as they will book everything for you - don't do ha long bay if the weathers cold though, because let me tell you it was FREEZING! You don't get value for money as who wants to do water sports/rock climbing in the freezing cold? Some staff are really helpful, others quite rude and annoying. It's pretty much a party hostel so good if you're into that. Rooms and communal areas clean and the food is ok.


97%

I would definitely recommend this hostel. I met some brill people and the rooms were clean with good security. I'm from England & I stayed in a 6 bed mixed dorm but seen the twin room, which is like a hotel room with. Food is cheap and tasty and excursions to ha long bay and sappa available. The common room has pool, foosball & TC with comfy sofas. Real good feel to the place & the evening parties are immense 😃

Owner Comment (Hide)
Thank you for the great review. I am glad you had an excellent stay and enjoyed you the common space and social atmosphere. We all hope to see you again in the future. Cheers, Downtown Manager

80%

The hostel is nice, but a bit overpriced. A quiet common room on the 5th floor, as well as a loud party place on the main floor where the reception is. If they could give more information instead of being a (pricey) travel agency I could have saved a lot of money. It's a shame.

Owner Comment (Hide)
Thank you for your constructive review. The hostel designs it's tours to be unique and unlike others you'll find in the surrounding travel agencies and therefore do cost a bit more. I will however remind the staff that they need to be clear in offering the variety of affordable options that we have available for our guests on tighter budgets. Hope you've been having an excellent trip since leaving Hanoi!

91%

Nice place, althogh very noise.

Owner Comment (Hide)
Thank you for the feedback. Our nightly events can get noisy at times however we do take guests looking to go out on a free pub crawl around 11 pm to create a quieter hostel. Next time you're in Hanoi you may want to check out our Original hostel which is a lot more chilled out than Downtown. Safe travels!

91%

Excellent party hostel, great for meeting sociable people

Owner Comment (Hide)
Thank you for the excellent review. We really strive to create a social atmosphere in the hostel where it's easy for our guests to meet one another so it's really great to hear we've achieved that in your eyes. Hope you've been enjoying your travels since leaving us!

94%

Best hostel I stayed at in south east Asia, great atmosphere downstairs and very easy to meet people. If you like socialising then this hostel is for you.

Owner Comment (Hide)
Thank you so much for the feedback. It's really nice to hear that you enjoyed your stay and appreciated the social atmosphere that we create in the hostel. Please come back and stay with us anytime!

97%

Top Hostel that offers great trips and events everyday. On the ground floor there is party everyday, perfect for young people!

  • 17th Jan 2016
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your feedback. It really means a lot to the whole crew at Downtown to hear that you not only enjoyed your stay but also consider us to be a top hostel! Please tell your friends about us and we hope to see you again soon.

83%

If you like to party with other travellers every night, this is the place for you. Unfortunately for me it was just a little too commercial.

Owner Comment (Hide)
Thank you for your recent review of the hostel although it disappoints us that you didn't have a better experience. Should you find yourself back in Hanoi you may want to check out our Original location which is significantly more chilled out than Downtown. Hope you've been having a great trip since leaving us!

94%

Quite a good hostel, as you'll read it is a party hostel but it's not over the top so if you want to do your own thing you can. That being said it was a lot of fun and all the travelers were easily to get along and friendly. Staff were helpful with suggestions and getting a party vibed. Toilets in weird places though

Owner Comment (Hide)
Thank you for providing us with such positive feedback! Glad to hear that you had fun and connected with some fellow backpackers during your stay. All the best in your future travels!

91%

Crazy few days spent here, best vibe!

Owner Comment (Hide)
At the end of the day, we couldn't do what we do without our amazing guests - so thank you for being one of them! Cheers, the Downtown Manager

80%

I liked this hostel overall cuz I met some nice people through their free walking tour and enjoyed the party at the first floor. However, since it is a party hostel there were always drunk people in the hallway and the room which made me super tired. Also the door was banging everytime people go out and come in (VERY LOUD) BEST for meeting people and party. WORST if you wanna rest.

Owner Comment (Hide)
Thank you for providing us with some feedback regarding your stay at the hostel. It's amazing to hear that you made some friends on the walking tour and enjoyed the social atmosphere on the first floor. If you do find yourself back in Hanoi you could always check out our Original location which tends to be a lot quieter than Downtown. Safe travels!

89%

Great hostel. Best location possible un Hanoi, really comfy and safe. You better be in a party mood though, cause it gets really crowdy and noisy every night, although they do close the bar early so you can go to sleep if you want to call it a night.

Owner Comment (Hide)
Thank you for taking time away from your travels to leave us such a fantastic review! Hope you've been having a great trip since leaving us. Cheers, the Downtown Manager

26%

This is the antithesis of what a hostel should be. It is similar to a chain corporation that finds crafty ways to get money from happy backpackers. The location is good but the staff besides Rosie, Jay, and Kahn are terrible. I was assaulted on property and the incompetent manager Sam could not solve a simple problem but thankfully the vietnam police came to help. If I were a woman I would be terrified to stay. This hostel looks "cool", they just want your money. Support local hostels in Hanoi.


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