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Vietnam Backpacker Hostels - Downtown Reviews

9 Ma May, Hoan Kiem, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained

90%

Rating
1637 Total Reviews
  • 88%Value For Money
  • 91%Security
  • 95%Location
  • 87%Staff
  • 89%Atmosphere
  • 87%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Hostel is in great location in the middle of the old quarter. Great walking tour everyday and staff are really friendly and helpful - only thing is they tend to promote their own tours rather than giving an overview of different options. Rooms and bathrooms are clean and downstairs bar/restraunt is a great place to meet people. Also great chill area on the 5th floor. Good value for money - so much so I stayed here twice! Only thing is it's a bit noisy at night because the bar gets pretty rowdy

Owner Comment (Hide)
Thank you so much for the review! It's awesome so hear that you enjoyed so many aspects of your stay including value and social atmosphere. In regards to staff, they are quite passionate about the hostels custom tours as they've all personally experienced how great they are and are trying to ensure that guests have the same positive experiences that they did. We do however have a variety of tours available at the travel desk. Hope you've been enjoying your travels since leaving us and that we get to see you a third time!

77%

Party hostel. Good if you enjoy that. But if you don't you have to walk through the bar to get to your room and it can be a struggle! The one star for cleanliness if because all of our group fell I'll from food poisoning! I'm still suffering 2 days later! Only case of food poisoning in my 4 months of travel thus far


80%

Really good for the price but the rest racks up - the tours, food, taxi services etc are expensive but the vibe is great and the rooms are clean and nicely decorated. Cool hostel!

Owner Comment (Hide)
Thank you so much for your feedback. It's fantastic to hear that you enjoyed the hostel and found value in the price of our dorms. In regards to tours, we pride ourselves on offering our own unique trips which are unlike any you'll find in the surrounding travel agencies and therefore do cost a bit more. That being said, we also offer affordable alternatives for guests on a tighter budget. Hope you've been enjoying your travels since leaving us!

100%

Great hostel. Huge party mood. For me, it was what i was looking for. Free beer, happy hours, good breakfast, awesome resources, great staff

Owner Comment (Hide)
Thank you for all your positive feedback but really we couldn't do it without amazing guests like you! Hope you've been having a great time since leaving us and please come back anytime.

77%

Overall a good experience. My only major complaint: A guy staying in a different room walked into our dorm at 3 am and urinated over the window and one of my room mates bags. After arguing with the hostel over whether they needed to come upstairs and deal with it, someone mopped the floor, but didn't kick the guy out and we heard no more about it. I tried to talk to staff about it the next morning but he said he was busy. Not the hostels fault but could've been dealt with a bit better really.

  • 9th Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you so much for your review - it's really great to hear that you were pleased with your overall experience in the hostel. We do have English speaking reception staff on the desk 24 hours a day but unfortunately with the size of the hostel they aren't always able to respond immediately. That being said we apologize for the inconvenience and do take all feedback seriously so I will bring this forward to the team as we're always looking to improve. Cheers, the Downtown Manager

86%

A great atmosphere and an awesome place to stay and meet people. Very cheap for what you get, the rooms are good and you have a large locker as well as a small locker. Free beers every arvo as well as 2 for 1 and they give you free shots before the free pub crawl. How they can manage when you only pay $10 a night I have no idea! Only slight negative was that some of the staff especially reception and travel desk were very rude and arrogant.

Owner Comment (Hide)
Thank you for the feedback. It's amazing to hear that you had some fun while staying with us and enjoyed all the freebies we love to give away! As for our staff, we pride ourselves in employing young motivated students who really enjoy communicating with foreigners and practicing their english so I will be sure to pass along your comments so they can continue to develop. Hope you've had some amazing travels since leaving us! Cheers, the Downtown Manager

100%

Awesome party hostel! great staff with loads of trips! warning - this is a party hostel so if you dont want that stay somewhere else (would recommend the original branch!) Great tours run through this hostel too


74%

the staff in General is friendly, but there was this guy on January 6 in the night shift that was very rude and wanted to make his problems mine, he didn't have money to give me change and first of all he asked me to go outside to look for change, I didn't,then he wanted my passport and let it in a place surrounded by many drunk and dancing people, not safe at all. The staff, specially that guy would need a basic lessons in customer service


80%

If you want party, then it's a great place to go. If ur looking for a more relaxing place, then don't go. Is craziness all around.


74%

Breakfast is included but for a little bit more you have to pay extra, eg. for a banana.


86%

Atmosphere was awesome for a party hostel and never a dull night was had! Theme nights keep things very engaging in the bar downstairs, or if you'd like something a little more quiet, the common room upstairs has a Tv with loads of movies. Free walking tour around the old quarter is also worth doing and staff are fantastic.


86%

A place filled with rich kids and drunks on their gap years. It's not a place to experience the local culture or atmosphere at all, but a little bubble of western hedonism. If that's your thing then great. Also, they charge for towels and be wary, the tours and trips they offer can be found much much cheaper outside.


91%

Typical fun backpacker hostel: funky design, friendly staff, free beer, young people, central location etc. All in all it was great!! Sadly as it often happens people kept checking in in the middle of the night and it was super hard to pack in the morning - for the same money (or a little more - 1 or 2 bucks) you can get a private room in other hotels in Hanoi. So just keep this in mind, if you need a good night of sleep this place may not be for you

Owner Comment (Hide)
Thank you for the feedback! It's great to hear that you enjoyed the social atmosphere in the hostel and had a great time while staying with us. Downtown can be a bit of a party hostel at times so if it's a good nights sleep you're after, you may want to check out our Original location which is just as social but also a lot more chilled out. Cheers, the Downtown Manager.

83%

Great hostel - fantastic location and great facilities. Staff were helpful and the food was great! Always lots happening each night and the New Years party was insane!

Owner Comment (Hide)
Thank you for the incredibly positive review. Awesome to hear that you had lots of fun with us and managed to survive our massive NYE party. Safe travels!

100%

Very nice place, full off people who want to have some party.

Owner Comment (Hide)
Thank you for the excellent feedback and please come back to party with us anytime!

97%

YOU HAVE TO DO CASTWAYS!!! yes it's expensive and yes it's worth it. We did it for New Years and loved every second of it. The hostel was also the best hostel I've stayed at thus far. Very clean, spacious, well organized and great parties. Highly recommend.

Owner Comment (Hide)
Thank you for the super positive review! It's awesome to hear that you not only enjoyed the hostel but also had an amazing time on Castaways over New Years. As you've witnessed, Castaways is an incredibly unique trip to Halong Bay and therefore does cost a bit more so it's great to hear that you found value in the trip and had an excellent experience. Cheers, the Downtown Manager

94%

Everything is good. It looks like W Hotel, but a hostel version. The staff there are kind and helpful. Good location to have a walktour and find food. Amazing DJ and Christmas party. It's a place easy to meet one night stand. Not sure good or bad. It's better not to do it in the dorm bed.

Owner Comment (Hide)
Thank you for all your compliments regarding the hostel, walking tour and our nightly events. We do strive to create a social atmosphere where it's easy for our guests to meet one another although we also encourage guests to be mindful of their dorm mates. Hope you've been having a great time since leaving us!

94%

Loved the stay here, perfect hostel for partying love the free beers and the events every night. The chillout room is good to stay in when youre hungover with hundreds of movies to choose from which is great. If you want to chillout more go to original which has a more laidback attitude and you can still go to downtown every night if you want for the bar crawl.


86%

Great staff who are helpful and will go out of their way to assist you. Food can be a bit pricey at times but they have great drink specials. Wonderful atmosphere ,loud but social. They also offer great free walking tours. Scott is amazing!!


100%

The definitive party hostel in Hanoi


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