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Vietnam Backpacker Hostels - Downtown Reviews

9 Ma May, Hoan Kiem, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained

90%

Rating
1198 Total Reviews
  • 84%Value For Money
  • 92%Security
  • 97%Location
  • 86%Staff
  • 91%Atmosphere
  • 86%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

The lock box was broken so I used my mates as the key didn't work. They staff member who was from Canada was a bit drunk when I check in. Didn't really give a tour or explain much. Just took us up to the room and left. The sheets were not clean either having stains. It a party hostel for sure but was really loud when trying to check in.The bar area is pretty cool and you can meet other backpackers easily to socialize with. The breakfast included is really good though.

Owner Comment (Hide)
Hey, Thank you for taking the time out and leaving a review of our hostel. I appreciate the feedback you have given about being taken up to your room. We have since then done a lot of training in regards to check in procedures and also giving information to customers when they first arrive. I am glad to see you enjoyed our free breakfast. We hope to see you again in the future, and that the rest of the travels went well. Cheers, Downtown Manager

100%

Awesome hostel, something going on every night and plenty of people to go out with. Also, the walking tour hits some of the tourist highlights. The castaways trip to Halong Bay is a bunch of fun.... but basically just an excuse to drink on a small island. Book your tour through another agency if you're looking for the picture perfect version.

Owner Comment (Hide)
Hey, Thank you for your review and taking the time to give us some feedback. I am glad to see you had a great stay in our hostel, and that you enjoyed our walking tour that we offer. I am also happy to see you had a good time on our Halong bay Castaway tour. We hope to see you again in the future and that the rest of the travels went well. Cheers, Downtown Manager

69%

I didn't like this hostel. Looks like a fabric so big. And very noisy. It is full of drunk party people. Rooms are small(stayed in a 6 beddorm)

Owner Comment (Hide)
Hey, It is a shame you did not enjoy your stay at our hostel. We do have however a more chilled out hostel in Hanoi, called the Original. Maybe this would have been a better location for you to stay at. However, thank you for taking the time to leave us a review. We hope that the rest of your travels went well. Cheers, Downtown Manager

86%

Nice hostel but definitely geared towards partying! Staff are helpful and help with tours and coach booking. Lockers in rooms big enough to fit backpack and smaller locker boxes by your bed. Only issue was there was sick in the showers almost every morning from the party goers the night before. They have a luggage storage room which I used to keep my backpack in when I went up to Sapa

Owner Comment (Hide)
Hey, Thanks for taking the time to give us a review and leave us some feedback. I am glad that you had a good time staying with us. Thank you for the feedback in regards to the facilities that we provide and I am very happy to see that our staff were able to help with booking tours as well as your onward travel. Hope to see you again in the future and that the rest of your travels went well. Cheers, Downtown Manager

100%

Best stay at the Hanoi Downtown Backpackers! Spent Christmas Day there and had the best Christmas Day to date! Staff are helpful and outgoing!

  • 21st Dec 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hey, Thank you for taking the time to leave us a review. I am ecstatic to hear that you had a great stay and that we could provide you with the best Christmas you have ever had. Thank you for the feedback on our staff too. We as a team hope you had safe and great travels after too. Cheers, Downtown Manager

97%

One of The Best Backpackers I have ever stayed In! Great Location, Regular social events, have decent food and drinks, Good shared bathrooms and door rooms. Book the Cast away tour to Ha Long Bay through the backpackers you will not regret it !!

Owner Comment (Hide)
Hey, Thank you for taking the time to leave us a review and some feedback. I am very glad to see that you had a great stay in our hostel. Thank you for the feedback of the hostel also. I am also glad to see you had an awesome time on our Ha Long bay Castaway tour. Hope to see you again in the future, and that the rest of your travels went well. Cheers, Downtown Manager

97%

It's a party hostel for backpackers. If you want a calm hostel, go somewhere else. But if you wanna party or find trips for young people, this is the perfect place. What's more, the hotel is very clean and safe.

Owner Comment (Hide)
Hey, Thank you for your review and taking the time to give us some feedback. Thank you for the useful feedback in regards to the tours and the hostel. We do have a quieter more chilled out location in Hanoi also. That is the Original Hanoi backpackers, which has a nice chilled out atmosphere as well as a cool rooftop bar that shuts at 9:30pm. Hope to see you again in the future. Cheers Downtown Manager

83%

Great party hostel, dorm price is reasonable but tours are overpriced. Staff is not very careful but it should be very difficult to work when it is very loud.

Owner Comment (Hide)
Hey, Thank you for taking the time to leave us a review and give us some feedback. I will look into training the staff that procedures are followed through correctly. I hope to see you again in the future, and that the rest of your travels went well. Cheers, Downtown Manager

94%

Such a great hostel, very social and clean with really comfy beds.

Owner Comment (Hide)
Hey, Thank you for taking the time to leave a review about our hostel. I am glad to see you had a great stay with us. Thank you for the feedback and hope to see you again in the future. Cheers, Downtown manager

100%

A very lively place, great to meet people and very close to a lot of the main attractions of the city, awesome bathrooms and rooms are very clean and spacious


100%

Amazing hostel. Great facilities. Great Location. Good chill out room. Lots of social people and a decent free breakfast. Custom made beds with lockers and security boxes which you can charge your stuff in. Literally has everything you need. Did free walking tour from here and it was good. It is a party hostel so it gets loud at night but it's fun and gets people involved but don't expect to sleep before 11 as he music is loud. Only one negative is the majority of the computers don't work.

Owner Comment (Hide)
Hey Emily, Thank you for your review and feedback. I am happy to see that you enjoyed your stay with us. I am also delighted to see that you enjoyed our services such as the free walking tour. Thank you for taking the time to leave us some feedback. Johann Downtown Manager

94%

Amazing hostel! Super friendly staff, great atmosphere and it's relatively clean. Close to good street food and markets, haylong bay castaway was wicked. I was travelling alone and the staff were so helpful. It's a great place to meet people! Would deffo stay here again!!


94%

Would highly recommend. Great atmosphere.

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


49%

Staff are impatient and unhelpful. The guests are loud and drunk. The room doors slam as soon as you let go of them, making it impossible to sleep, especially with all the guests being so inconsiderate


100%

great place to meet people. castaway tour was something else lol


94%

If you want to spill some beers this is the place for you! Partaay hostel! Good atmosphere though, 5th floor is good for chilling out on, pool table, TV, computers. And you will have to use the computers as the WIFI is pretty pants.


91%

Awesome place to stay if you're a backpacker looking to party. Great vibe, great people, great parties.

  • 20th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


91%

Stayed at the Downtown branch. Great room, beds and bathroom facilities. The lockers under the bed are a major plus. I had initially booked all my tours with the travel desk only to realise the markup at Hanoi Backpackers was almost 2x the price offered by tour agencies outside for almost the same packages/itineraries. I cancelled the tours eventually. Aside from that, this is definitely a party hostel! Common area feels like a club post 8pm and the daily pub crawl is a must do!


69%

The Halong bay trip is great fun but we left the hostel feeling like it was just a money making machine - e.g. washing cost twice as much as everywhere else in Vietnam; being told not to bring our own alcohol to Halong to make sure we had to buy their own relatively expensive alcohol on the island. Also be warned - both food and cleanliness are poor on the island for the Halong bay trip (the latter is understandable given the ubiquitous sand, but many people found it near intolerable).


100%

Very busy and efficient hostel. A very big and popular hostel.


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