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Vietnam Backpacker Hostels - Downtown Reviews

9 Ma May, Hoan Kiem, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained


1641 Total Reviews
  • 88%Value For Money
  • 91%Security
  • 95%Location
  • 87%Staff
  • 89%Atmosphere
  • 87%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This company in general is amazing. We've now stayed in 2 of their hostels and will purposely seek them out to stay in more. The staff are extremely helpful, Asian or western. The tour and trips they do are brilliant. The hostels are always so clean. And they always have a great atmosphere due to the western staff just making so much fun for everyone there and getting everyone involved. Little bit in love with this company.


great party hostel, castaway was a blast! close to alot of cool things to see. stuff is very helpful.


So much fun! Staff's amazing, hostel's more or less always busy and it offers awesome tours as well, original Castaway trip being the highlight of them all.


Great if you want to party but I could hardly sleep because everyone in my 12 person dorm room was loud and obnoxious. Lobby is a bar that parties with loud music until 11:30pm when they move on to a pub crawl - hallways and place still remains loud for the most part.


Such a good hostel. The atmosphere is also decent, the rooms were good, bathrooms were always cleaned. Free breakfast was also a nice touch


While this hostel was than others in the area, you get what you pay for - good advice, quality rooms and the staff have English. We stayed in a private room.


Good hostel to meet people, decent breakfast, and good amenities. However, it's definitely a party hostel.


100% stay here in Vietnam .. Great fir meeting people and great for a party!! Good chill out area in the roof with to books games etc .. Do cast away you won't regret it


Definitely a party atmosphere with lots of people to meet. We had some issues with our air conditioner but they were fixed promptly.


Great hostel, the staff were very nice and friendly. I would highly recommend this hostel as you get to meet other travellers and they prepare a lot of tours which are amazing. I went on their tour to Sa Pa which was the highlight of my trip in Hanoi, I also went on the castaways, whici was so much fun.


I had a lot of fun here. The food is alright and the drinks are overpriced. Wifi didn't work sometimes. Hostel was overpriced too considering the inadequate amount of showers and how small the rooms were. Some of the staff act like you're a burden but the bartenders are great. A few maintenance people barged into our room while all of us were still sleeping to fix something and carried on a loud conversation.

Owner Comment (Hide)
Big thanks for your recent review. I will have a chat to our local management about our staff coming into your room and being loud so thanks for passing on the info so we can act upon it. Have a great trip Cheers


It definitely is a party hostel and guess it's perfect if that's what you're looking for, I don't think you could then get anything better for that price, considering all the things they have included. But if you're for something little more quiet this is not the place. People running in and out of the dorms, waking everyone up because they're really drunk,... But in the daytime the social area downstairs is really nice. The is alright.


Staff was awesome and very helpful. I typically don't like party hostels but the staff really goes above and beyond here.

Owner Comment (Hide)
Thanks for your kind words about all our staff. I will let them know you were a happy guest. Have fun on the rest of your travels. Cheers VBH Crew Manager


Really good hostel would definitely recommend it. Great for meeting other people. Bar also really good and breakfast is included.

  • 26th Oct 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 18-24
  • (1 review)


Definitely party hostel with social atmosphere. Nice location.

Owner Comment (Hide)
Cheers for you great review. All the best and keep having FUN!! Cheers VBH Manager


Loved this backpackers hostel chain, stayed with them in Hanoi, Sapa & Hue. Great atmosphere, friendly staff, most of whom are expats, so they can help you with everything from which place to visit, which road to drive, and what to eat. There is even a free morning walking tour in Hanoi hostel.


It was one of our favourite hostels if not the best!! Especially ladies night when even the staff (Alex and Justin) dress up as ladies for the night!! We booked the original castaways through this hostel and recommend this to everyone you will not be disappointed!! The food was amazing and as one of us are allergic to eggs they even swapped it over which was amazing as many hostels just say no!! The pool table and computer floor is good and serves free beer every Sunday!! The room is cleaned!!


Party hostel. Many hipsters and cads. Staff very unfriendly and rude. Only try to sell ridiculously expensive trips. I think it's common for the whole Backpackers company. 12 bed dorms are ok, but of course noisy. Absolutely no privacy in the shared bathroom at the corridor. (no ensuite) But at least they were clean. Many free shots and happy hours. Free walking tour is pretty good. Breakfast is a joke. If you want a proper meal u need to pay extra.

Owner Comment (Hide)
Thanks for taking the time to leave us a review. Shame you did not enjoy the breaky that is on offer - we do feel though with the cheap price of our beds having an option of toast & eggs, fruit salad or pancakes and honey is pretty good but we do appreciate it might not please everyone. Will bounce it off our chef to see if he can offer another option. Enjoy the rest of your trip Cheers


Great vibes, really good breakfast and staff really helpful when booking trips elsewhere


Awesome hostel!! Great value for money!! Has awesome facilities! The rooms are good with a/c. The Vietnamese staff are really cool!! Great orginised functions and awesome place to meet fellow travellers! Has a good party vibe but the bar closes at 11pm and the party people all move on to bigger and better things, so the party does not go all night long so it's also a good place to sleep! A definite stay of your in Hanoi!!

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