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Vietnam Backpacker Hostels - Downtown Reviews

9 Ma May, Hoan Kiem, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained

89%

Rating
1390 Total Reviews
  • 85%Value For Money
  • 91%Security
  • 96%Location
  • 86%Staff
  • 90%Atmosphere
  • 85%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Very wild, fun and friendly hostel.The hostel is in a perfect location. Be careful if you are getting a taxi from the airport though as they dropped us off at another Downtown backpackers obviously as a con to try and get us to stay there instead. They have there own travelling booking desk which was amazing, especially because we were clueless. We booked trips and our transport throughout Vietnam there. Free breakfast and Hanoi Walking Tour. Castaway Tour is a must - it was incredible.

  • 2nd Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


100%

Great place to stay in Hanoi! Staff goes out of their way to help you plan your time in Vietnam, making sure you eat at the best spots and can find your way during your stay. I cannot say enough good things about this place! We met a lot of other young backpackers, enjoyed the nightlife at the bar downstairs and the rooms were clean, comfy, and a great price! They also did a great job with our laundry which we appreciated greatly!


89%

Excellent hostel, very large and always something going on. The employees are very helpful with planning trips through the hostel. Good stay with free breakfast and good wifi.

  • 1st Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey, Thank you for taking the time and leaving us a review and feedback. I am glad to see you enjoyed your stay and that the staff were helpful in planning your trips. Hope to see you again in the future. Cheers, Downtown Manager

91%

We had a great time. The staff was very helpful and friendly. It's a big party hostel so get ready to drink. We did the castway island trip with them which is def recommended!

Owner Comment (Hide)
Hey, Thank you for the review and feedback. It is great to hear you had an excellent time on Castaway Island. It is always good to hear that the staff have been helpful too. Cheers, Downtown Manager

97%

Such a great hostel! So sociable and in a really great location. The staff are friendly and helpful and they have a great travel desk with loads of information and tours to offer. The free breakfast is really good and there are loads of showers which is always a plus. I would stay again for sure.

Owner Comment (Hide)
Hey, I am very glad to see you had an excellent stay with us. The feedback for the staff and the travel desk is also awesome to hear. We would love to see you again in the future. Cheers, Downtown Manager

100%

Great hostel, best I've ever stayed in. Beds are comfy, everything gets cleaned very often. Great atmosphere, good party's in the evening, friendly staff, good location. Easy to book things from here. In one word perfect.

Owner Comment (Hide)
Hey, thank you for leaving us an excellent review and feedback. I am very happy to see that you enjoyed the food and the atmosphere that we create. Thank you for the feedback on the facilities that we provide also. We would love to see you again in the future. Cheers, Downtown Manager

94%

Brilliant stay here, great atmosphere and location. The food is amazing perfect western food for hangovers. Can feel a bit hectic at times but the staff go out of their way to help you. We also went on the Castaway tour which was one of the highlights of our whole trip - beautiful and crazy. Secure and clean with good showers.

Owner Comment (Hide)
Hey, Thanks for the awesome review and feedback. We are all happy to see that we provide an excellent clean and safe environment. Its awesome to hear you had an amazing time on our Castaway tour. We would love to see you again in the future. Cheers, Downtown Manager

83%

Great party hostel. Don't stay here if you want a good nights sleep! Food was great and staff were brilliant at booking our halong bay tour.

Owner Comment (Hide)
Hey, Thank you for your review and feedback about the hostel. I am glad to see that you enjoyed the food that we produce and that our staff were very helpful when booking your tours. We do have another location in Hanoi, called the Original. This location is a lot more chilled out and the bar closes at 9:30pm. So this location may be better suited for people looking for a quieter stay. Cheers, Downtown Manager

97%

Amazing hostel for me - it had a great party atmosphere, amazing chill out area on the 5th floor, very friendly staff, superb location, good breakfast; I very much recommend the place!

Owner Comment (Hide)
Hey, It is excellent to see you had a great stay with us. Thank you for leaving us a review and feedback about the facilities and services we offer. We hope to see you again in the future. Cheers, Downtown Manager

94%

amazing hostel in a fantastic location. staff were really friendly and theres always something going on to bring guests together. went on the cast away tour which was cool. the rooms were really clean and comfy such great facilities too nice terrace and video/games room. highly recommended


83%

Definitely a party place. Good location with a cool atmosphere. Prepare yourself to drink a lot!

Owner Comment (Hide)
Hey mate, Cheers for leaving us some feedback and a review. Glad to see you enjoyed the atmosphere in the hostel. Hope the rest of the travels go well and hope to see you again in the future. Cheers, Downtown Manager

100%

such an awesome social hostel. Loved the bar and the common area upstairs. Always something going on and the rooms are really comfy. The food is also incredible even if it is quite expensive.


100%

Because it's a hostel-chain, they exactly know how to do it and everything is perfect in these hostel!

Owner Comment (Hide)
Hey, Thank you for your review and feedback. I am glad you had an excellent stay in our hostels. Hope to see you again in the future. Cheers, Downtown Manager

86%

The facilities were very clean. Security is great - you get a ticket for your stored bags which is checked later by the guard to make sure you're not taking anyone else's bag. Also great that this hostel has a lot of common area to socialize and meet a lot of people. That said, it can get a bit crazy after hours from the late night partiers and you won't be able to catch much sleep here.

Owner Comment (Hide)
Hey, Thank you for leaving us a review and taking the time to leave us some feedback. Thank you for the feedback on our cleanliness, security and the facilities that we provide for our customers. It can get a bit loud in the bar at night, however we do aim to shut the bar at 11pm every night to ensure people can sleep. We hope to see you again in the future. Cheers, Downtown Manager

94%

Whilst hostel is brilliant for socialising and great choice in trips and things to do and near to lots of places in Hanoi, it's a very big party hostel. Every night people get drunk and dance on tables whilst people are still eating. Some staff were really pushy into booking castaway aka booze cruise. Others really helpfully in booking taxis and trips. 4 hour laundry service stopped before 6pm...

Owner Comment (Hide)
Hey mate, Cheers for leaving us a review and some feedback. I am glad to see you had a good stay with us. It is a bit of a party hostel yes, and we do offer a different type of vibe at our other location in Hanoi, called the Original. Thank you for the feedback into the booking of tours, I will be passing this onto the travel team. We as a team do hope your travels went well and hope to see you again in the future. Cheers, Downtown Manager

97%

The best hostel I stayed in. Amazing atmosphere, great bar and great staff and free maps and printer use- Highly recommended!

Owner Comment (Hide)
Hey there, Thank you for taking the time to leave us a review and feedback. I am very glad to see you had an excellent stay at our hostel. Thank you for the feedback of our staff and facilities. We hope the rest of your travels went well and hope to see you again in the future. Cheers, Downtown Manager

97%

LOVED this hostel everything about it was great and the staff are so helpful! Great party place but after 11 when the bar crawl starts it quietens down if you need an early night. Would come back and recommend to others!

Owner Comment (Hide)
Hey there, Thanks for leaving us a review and some feedback. I am very happy to see you had an excellent stay with us. We as a team would love to see you come back in the future and hope that the rest of the travels went well. Cheers, Downtown Manager

80%

The location is great, rooms and bathrooms are good and they organize a lot of activities. Downside: wifi didn't worked properly. Note: it's a party hostel. If that's not your thing, stay somewhere else. If it is, this is the place to be

Owner Comment (Hide)
Hey, Thanks for the review and feedback. I am glad to see you enjoyed your stay, our facilities as well as the activities that we organize. The wifi is something that we are currently working on. We have another location called the Original, which is set up to be a bit more chilled out for the non-partier. Hope to see you again in the future and that the rest of the travels went well. Cheers, Downtown Manager

60%

I officially feel clean now I've left. Damp rooms, wet beds, bleached clothing and staff who don't care. If staff put as much effort into their customer care as their decorating skills this hostel would be great.


86%

Altogether definitely a party hostel. If you want to get to sleep before 11:30pm every night, go somewhere else. If you want really dependable internet, go somewhere else. If you want to meet lots of other backpackers and party, go to Hanoi Backpackers Hostel.

Owner Comment (Hide)
Hey, Thank you for taking the time to leave us a review and feedback. We do hope you had a good stay with us. For those travelers who do want to stay some where a bit quieter, we do offer an alternative which is a lot more chilled out. That hostel is called the Original and the bar shuts at 9:30pm every night. We hope to see you again in the future and that the rest of the travels fair well. Cheers, Downtown Manager

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