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Vietnam Backpacker Hostels - Original Reviews

48 Ngo Huyen, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained

83%

Rating
1283 Total Reviews
  • 83%Value For Money
  • 86%Security
  • 87%Location
  • 83%Staff
  • 84%Atmosphere
  • 79%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Although all the staff were really friendly, felt like when we asked for help to get around writhing Vietnam sales were pushed highly and other options weren't really spoken about or brought up.


20%

very dirty hostel and over price alchol

  • 1st Feb 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


83%

Very big hostel with good facilities. Breakfast is free, but not to rich. If you just want to have the smallest thing more, thanyou have to pay. Staff are friendly and helpful for common things. If it gets to booking a tour , they become a bit to pushy (commission business). Dorms are big with good beds, plugs and cases for luggage and valuable things. Bathrooms clean.


100%

Me and my friend stayed here for two nights. All the staff are lovely and friendly. The room and hostel over all very Clean. Gutted we couldn't stay longer but Hanoi is far to cold for us this time of year! We will be back when it's warmer to take part in some trips!

  • 21st Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for leaving us an awesome review and staying with us. We hope to see you guys again in the summer. Cheers, VBH Crew

100%

great place and had alot of fun, great job, also its really really great to see english speaking/english people working at the hostle.


83%

The hostel was good, we stayed in a six bed dorm and the bathroom was cleaned twice a day. We especially liked the breakfast, you could choose from four options and add something for a small extra cost if you liked. The public area, the staff and the rooftop bar were nice. The bar closed early, but a group from the hostel would go to other bars together afterwards. The atmosphere was great.


89%

The staff here was awesome, they were super helpful when I was sick and very knowledgable about the area. To top it off, when I lost my phone, they found it for me and sent it to my next travel destination. Wouldn't recommend 12 bed dorms if you wanna sleep. Besides that, great! Trivia night is fun.. Great way to meet people.

Owner Comment (Hide)
Hey really pleased to hear that our staff helped you out with your phone and that they were super helpful. Enjoy the rest of your travels. VBH Crew Manager

71%

My room was in the hallway right next to the common area. So when everyone arrived from their tours at 6 in the morning I was not able to sleep anymore. And my only toilet was downstairs in the common area, that was a little weird. The breakfast ...The smallest pancakes i've ever had but you could have paid extra to get some bananas with it. I don't know about the other foods.


97%

Very good hostel, quiet but with good atmosphere. Great staff, perfect location.

Owner Comment (Hide)
Thanks for leaving us a a great review! Enjoy the rest of your trip, Cheers, VBH Crew Manager

83%

This place was great. We wanted to stay longer but they were full. The banana pancakes are actual pancakes. Best we've had. I actually woke up for breakfast. The staff was nice. The atmosphere was great. Lots of young travelers. Energetic vibe. The room we stayed in didn't have a window which is always a bummer. Gets smelly with 3 guys.. Overall, I'd stay here again.

Owner Comment (Hide)
Cheers for your feedback and your good review. Pleased you liked our real pancakes!! :-) All the best for the rest of your trip, VBH Crew Manager

100%

Great clean hostel with roof top bar offering many chances to know new people and make friends.

  • 14th Jan 2016
  • Novice Nomad
  • Anonymous
  • Singapore
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Cheers for giving our rooftop bar a shout out and a great review. Its our favorite place also :-) All the best VBH Crew Manager

77%

A good social hostel in Hanoi. The English-speaking staff is great, but there are communication problems between the Vietnamese staff. They run a well established chain of hostels and tours in Vietnam, including the original Castaways island in Ha Long Bay

Owner Comment (Hide)
Thanks for taking the time to leave us a positive review. We hope you enjoyed the rest of your trip, Thanks VBH Crew Manager

86%

this was our first hostel we stayed in on our 5 months traveling and it was perfect. Great location in the old quarter with a good free walking tour, nice breakfast and clean and spacious dorms 😊 Would definitely recommend

Owner Comment (Hide)
Cheers for leaving us a great review and its really good that you took full advantage of our free daily walking tour!! Enjoy the rest of your trip, Cheers VBH Crew Manager

77%

Hostel is in a good location to the old quarter, it's really clean and they did the best banana pancakes! Only bad thing is the staff on the front desk were quite slow and made checking in a very painful process, they also gave us some very wrong information about transport to cat ba island but other than that the rooms are clean and spacious, beds are comfy, wifi decent.

Owner Comment (Hide)
Thanks for taking the time to leave us a review and your feedback is very helpful. We have recently installed a new system so this may have been the reason for the slow check in, everyone is now up to speed and this issue has now been sorted. All the best for your future travels. VBH Crew Manager

74%

WIFI connection and aircon are not working properly. Noisy construction just next to the hostel.


86%

Had a very enjoyable experience at the Vietnam Backpackers hostel. It was such a fun accommodating crowd. Would love to do it again.

Owner Comment (Hide)
Thanks for your great review, hope to see you guys again some time soon! Cheers VBH Crew Manager

100%

Super fun hostel and a great bunch of people - would recommend it to anyone!

  • 24th Dec 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you much for the positive feedback! Please come back and stay with us anytime.

100%

Absolutely loved our stay here. Did the 3 day 2 night Castaway trip over Christmas, and it was by far the best Christmas I have had! The staff was very helpful, fun, and knowledgeable about the area and HaLong Bay.


97%

Solid place to sleep and meet people. Super friendly staff- let me crash on their couch after arriving at 7am and cancelling my first night's stay. Breakfast was small but much appreciated after the "pub crawl." Located away from the club/bar area of Hanoi but near a bunch of good restaurants. In any case, everything in the Old Quarter is easily walkable.

Owner Comment (Hide)
Thank you for your great review. It sounds like you enjoyed your stay with us and had some fun on our nightly pub crawl. As for the free breakfast, we do offer affordable add-ons to all three breakfast options should you need something larger to start your day. From all at VBH we wish you well with the rest of your travels, and hope to see you back sometime soon.

86%

Great staff, great rooms, great atmosphere.

Owner Comment (Hide)
None of which would be complete without great guests! So thank you for being exactly that and we hope to see you again soon.

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