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Really good location - about 10 minute walk to the main square. Has everything you need and wifi works well. We had a room with a curtain hanging off which was a bit annoying but good overall.
Great location next to a square full of coffee shops and six stops on the tram from the bus station. Only 10 minutes walk to all the main streets. We had a bonus that we had a large apartment to ourselves. Staff (Paula) was super friendly and helpful when we arrived providing us with lots of information. Would definitely stay there again. Things to note - they don't have a 24 hour check-in so just need to keep them updated on your arrival time and the floorboards are a bit squeaky.
This was a home away from home as it was an apartment and felt very comfortable however there was no reception or staff consistently on site. However the host was waiting for us on arrival and was very helpful in explaining about Zagreb, how to get around, what to see and also provided a printed city guide. While not in the exact centre of town, it was nearby a lovely square with lively bars, restaurants, bakeries, market, supermarket and several buses and trams at your doorstep.
It's a nice place. Private rooms in an apartment. Good location.