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Viva Hostel Design Reviews

Rua Girassol, 1262 Vila Madalena, Sao Paulo, Brazil

Reviews & Ratings Explained

84%

Rating
188 Total Reviews
  • 87%Value For Money
  • 91%Security
  • 81%Location
  • 87%Staff
  • 74%Atmosphere
  • 86%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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20%

Hostel is ok but the staff are one of the worst i have seen in a hostel they are kind of rough and seeems to get annoyed when asking for some infos or advice i dont think they realy care about the guests

Owner Comment (Hide)
Dear guest, thanks for your review. I'd like you to explain me when me or my staff was rough towards you. When we let you use our phone to call a hostel in another city to inform them you will arrive in another date? Or when we printed lots of maps from Sao Paulo and also from Rio so you could arrive safely to your hostel? If you hated us so much, why you came back and why you extended your stay? I'm pretty sure you just want revenge cause we informed you other guests complaint about your behavior in the room, like turning on the light late at night speaking loudly or hiding the air-con control only to yourself. Anyway, if the hostel is 'ok' you shouldn't give one star to all items, should you?

83%

Really nice hostel with a cool design (cube like bunk beds). Staff were friendly and the facilities are excellent (great kitchen/tv room etc)


83%

The hostel is in a nice area of town with bars and restaurants close by. The staff are very friendly and helpful. The breakfast is good as is the kitchen area. The rooms are very clean and the overall upkeep of the hostel is great. The atmosphere at the hostel isn't really booming but everyone is friendly enough.


80%

Good hostel in a decent location, great wifi and kitchen area. The concrete bed cubes were really nice, although it would be great if the hostel added curtains to the cubes - it would really help with people trying to sleep in lighted rooms and also gain a bit of privacy. Would definitely recommend this place for the price.


86%

Great staff here - very friendly and willing to help with São Paulo information! Located near some decent bars and places to eat


97%

Loved the location, and the facilities were top notch. Rooms were very comfortable. One of the nicer bed setups I've been in at a hostel. Highly recommend. Very close to the metro as well

  • 2nd Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)


91%

The hostel is just outside the Villa Maddalena neighborhood, the most bohemien and hipster of the city. The hostel is a bit difficult to locate from outside, but once in it's absolutely gorgeous: big spaces, nice forniture and different areas to spend time. Great wifi working all around. Dorms are jsut great: huge single beds, with a plug and a light, some space to hang stuff and big lockers! Just a small breakfast, but it comes for free!


74%

As a result of the time of year not being particularly busy in Sao Paulo, it didn't seem as though the hostel had a lot to offer in the way of tours or the like. The other guests didn't particularly seem to be interested in mingling - it was more just a place for them to stay on their way in/out of Brazil. The hostel was nice though, located in a great area and very clean.

Owner Comment (Hide)
Dear guest, we understand your frustration about the city in the end of the year. Most of places and tours are closed till the beginning of January, even some hostels. But what you said about our guests is wrong. We have all kind of guests, and the days you stayed we had 2 groups, that's why they didn't mingle. We're sad about your rate for staff, not even taking into consideration that we didn't charge for your late cancellation. We're glad that you liked our location and cleanliness! VHD

94%

All you need in a perfect spot!! ;)

Owner Comment (Hide)
Dear guest, thanks for your review! We are happy that you liked everything here! We wish you a safe journey! Best regards, the Viva Hostel Design team!

91%

The hostel was recently refurbished and has great facilities. The bunk 'pod' beds are the best beds I've slept in at a hostel! WIFI was working all the time.


97%

You can not go wrong with Viva Hostel design. Set in a nuce house, in a great neighborhood, it is 5min walk from the metro. Safe, clean, comfortable and friendly staff. Bonus: good breakfast.


91%

Great hostel in a cool area. Really good breakfast. Staff really friendly - one of them made delicious burritos one night we were there for a tiny charge. So good! Really good wifi and big tv with netflix. Felt very clean which makes your stay so much more comfortable! Cheers guys!


80%

good hostel, clean and tidy but no atmosphere what so ever


100%

Adorei o hostel. Incrivel. I loved the hostel. Amazing.

  • 22nd Sep 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Prezado hóspede, ficamos muito contentes que tenha gostado de sua estada conosco! Sempre que passar por São Paulo, volte a se hospedar conosco! Você será sempre bem-vindo! Atenciosamente, equipe do Viva Hostel Design.

77%

Got two double beds by accident, thought the price was good for a single double bed.

Owner Comment (Hide)
Dear guest, thanks for your review! Just to clarify, you didn't get two double beds by accident. You booked a double bed and the price we charged you was only for a double bed. The room can accommodate up to 4 people, so it's a kingsize bunk bed, and the room has a different price depending on the number of guests, you can check it on HW again and you will see that if you were charged for 2 double beds you would had payed more than you actually did. We hope you understand it. All the best! VHD

83%

Only stayed one night but kind of wish we'd stayed longer. Dorms were the best we've come across, bunks are private and have your own light and plug in there too. Breakfast was really nice too. Kitchen was clean and had a big common area to chill. Top hostel.

Owner Comment (Hide)
Dear guest, thanks for your lovely review! We also wish you could stay longer! Have a safe trip! All the best, the Viva Hostel Design team.

60%

accommodation was nice and clean, beds good, shower with warm water. breakfast was ok, kitchen to cook is good. close to the metro, but the are is very hilly!! also close to a street with many pubs. unfortunately there were no much people when we stayed and not that talkative, but we were in offseason. stuff is helpfull and tell u what u wanna now. one maid was very unfriendly and didn't talked at all. no party hostel, but for a good stay is it good, because it's in a safe area.

Owner Comment (Hide)
Dear guest, we are so sorry to hear that you thought one of our team was not that talkative. Actually she was only helping us on breakfast time and now she is not working with us anymore. We would like to add that you are right when you say we are not a party hostel. We do have some social activities to help guests know each other but we reconize the importance of a good night's sleep as well. For the party animals, the greatest bohemian area of Sao Paulo is only 15 min on foot from here. :)

91%

Couldn't have asked for a better hostel experience. The staff went above and beyond to make our time Sao Paulo fun and stress-free.

  • 29th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)




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