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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

89%

Rating
3087 Total Reviews
  • 83%Value For Money
  • 93%Security
  • 94%Location
  • 91%Staff
  • 87%Atmosphere
  • 89%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

I get to met people around the world and get to share with them my tour in Sydney. Good stay at Wake Up 😁

  • 29th Jul 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Female, 18-24
  • (1 review)


83%

Really great, clean facilities. Perfectly comfortable. Did have some good social activities like the trivia night on Tuesday and good happy hour specials at the bar downstairs but I also felt like the hostel was overrun by staff and long termers - therefore not as welcoming of an environment as I would have hoped as they had their own cliques. But I'd recommend staying here if you just want a great and comfortable city centre hostel where you can cook easily etc.


100%

My first hostel in Aussie after 19 months in Asia. This place is lovely. I can't recommend it enough. Everything was a nice surprise in comparison to the Asian hostels. It was a little bit more than i usually spend but worth the extra few dollars. Id definitely stay here again!

Owner Comment (Hide)
Hi there, WOW!!! We are always super pleased to get a 100% review but as we are your 48th hostel review you have some serious cred behind you! Thanks so much for taking the time to leave the review and we really hope this is not your only Wake Up experience. Come back soon! Cheers Dev Penney - General Manager

89%

Great location for anything in the CBD. Typical large hostel with nothing too noteworthy positive or negative but gets the job done. Nice lobby area. Average bathroom facilities. Our floor smelled a pretty musty but I've experienced much worse. I'd stay again.

Owner Comment (Hide)
Hi there, Our location is definitely one of the best things about Wake Up. We are so lucky to have a property in the heart of Sydney's backpacking precinct with direct access to Central Station and the Bus Terminal . With over 2000 backpacker beds and two of Sydney's best backpackers bars on our block you just know you are going to have a great time. Cheers Dev Penney

100%

Wake Up is the first hostel I ever stayed in and after 11 months travelling remains to be the best by a country mile. Kitchen, communal areas and rooms are cleaned every day and are kept immaculate. There are heaps of free activities to get involved in put on by WakeUp including Beach Walks and City Tours ran by great guides. The vibe and general atmosphere is so friendly and all of the staff would bend over backwards to help anyone out. Have not met anyone that doesn't agree! Highly recommend!

  • 24th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for leaving such positive feedback and we really appreciate you returning to us here at Wake Up after eleven months away! The fact that we remain your favorite hostel means a lot to us! We look forward to seeing you back here on your next Aussie adventure. Cheers Dev Penney - General Manager

100%

Stayed here before and wake up never disappointed me once. Great place, clean, easy airport connection and very welcoming, friendly staff. Love it and highly recommend it. Great starting point for a trip; don't get used to it, most hostels are not this perfect...


83%

The hostel needs to add additional wifi range extenders throughout the building. In my room we all had trouble connecting to the wifi

Owner Comment (Hide)
Hi there, Thanks for your review and we appreciate you giving us the heads up on the wifi strength. It was only a few months ago that we upgraded our wifi infrastructure and our testing at the time indicated that we had full strength around our building. I have noted your room number and will be making sure the issue is fixed asap. Cheers Dev Penney - General Manager

97%

A great hostel with everything you could need to make your stay in Sydney an easy one. The rooms are large with high ceilings, and bathrooms are clean and easy to access. The bar attached to the hostel makes for great vibes if you want to party with its daily events. The staff are super friendly and helpful. You get 24 hours free wifi when you check in, which is nice, but thereafter it's pay-only. Towels are available for hire. I'd definitely stay here again.

Owner Comment (Hide)
Hi there, We are super pleased to hear you enjoyed your time here at Wake Up and we appreciate your kind words for our staff. It looks like you stayed in one of our larger dorms as they are all on floors with the high ceilings. They are my favorites as well, especially floors one and seven with the high arched windows! Cheers and thanks for your review. Dev Penney - General Manager

89%

It would be nice to have hair driers permanently in the bathrooms.

  • 23rd Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for taking the time to review your recent stay here at Wake Up. All reviews and feedback are important to us and help us provide the best experience we can for our guests. I will be speaking with the owner later today and will float the possibility of having permanent hair dryers installed in the ladies bathrooms. Cheers Dev Penney - GM

97%

One of the best hostels in Sydney for sure.

  • 22nd Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, We are certainly trying to be one of the best hostels here in Sydney so it is always pleasing when our guests think so as well! Cheers for your review and kind words. Dev Penney - General Manager

91%

I stayed for a night. It was a great experience. The staff is very friendly and the hostel is clean. Highly recommended!

Owner Comment (Hide)
Hi there, Here at Wake Up we aim to offer an experience, not just a bed! It is super pleasing to see that we were able to do this for you on this occasion and we really appreciate your kind words for our friendly staff. Cheers Dev Penney - General Manager

100%

I stayed there for 13 nights and enjoyed every second. Spotless facilities, awesome food and drinks and fun activities all week, so it will never get boring. The atmosphere made me feel right at home. The staff were super helpful as well. I am 100% sure their actions helped me get that job I was interviewed for just hours after I had checked out of the Wake Up!. I cannot thank you enough!

Owner Comment (Hide)
Hi there, Thanks for mentioning what an awesome time you had here at Wake Up! Really glad to hear the staff were super helpful and able to help you find a job. We look forward to seeing you back here in the future. Cheers Dev Penney - General Manager

100%

Wake up is my favorite hostel in Sydney. Friendly staff, lots of fun free activities throughout the week and the rooms and shower facilities are always clean. I have made lots of friends here and will always stay at wake up whenever Im in Sydney.

  • 17th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there Thanks for choosing to stay with us here at Wake Up! We are super pleased to hear that we are your favorite hostel in Sydney! We look forward to welcoming you back to the hostel in the near future. Cheers Dev Penney - GM

91%

Friendly and helpful staff. The best part for me is every floor has their laundry room. Would like to suggest the hostel provide some cooking oil and salt in kitchen. Would recommend this hostel to friends.

Owner Comment (Hide)
Hi there, We appreciate your kind words for our staff and for your future recommendations! While our laundries don't often get a mention we also feel it is pretty convenient having many of them located throughout the building. Cheers Dev Penney - General Manager

86%

I would definitely recommend this hostel to others, everything about it was rather good apart from one aspect.

Owner Comment (Hide)
Hi there, Thanks for reviewing your recent stay here at Wake Up. It was great to see that you gave us five out of five for cleanliness and security as these are two key elements to a great stay at any hostel. Cheers and we hope to see you back soon. Dev Penney - General Manager

100%

Excellent location. Big spacious room. Clean bathrooms. Friendly staff. Good wifi. Best hostel I've stayed at in Sydney!


94%

Is really hard to chose a hostel in Sydney, most seems to be dirty, expensive and full of long terms. So that's why Wake Up couldn't be a better choice! Well located and with a great great staff. Like most of flights, I landed in Sydney at earlier morning and they just gave me a free 1h internet access, coffee and earlier check in. Also the activities are well executed, especially the walking tours (pay attention on Connor's tips).


100%

Wake Up is the best hostel I've ever been, during my whole Australia trip. I have seen so many hostels but Wake up is by far the best one, its clean, the staff is great, the coffees in the cafe are really good and the activities are awesome. Thanks Wake Up!!!

Owner Comment (Hide)
Hi there, Thanks for leaving such an awesome review! I will be passing on your feedback to our team of baristas at Roys Cafe as I know they will be super pleased that you loved their coffee. Enjoy your travels and we hope to see you back here in the future. Cheers Dev Penney - GM

86%

Lots of activities every day of the week, bar and cafe attached but no noise filters in. I was in an 8 bed dorm but 6 of the others began partying and drinking in the room - also there was very little ventilation and I could just smell beer. I tried to sleep after they left at 11pm but they came back at 3.30 and would not shut up. I asked at reception if I could move and at 4am with no hassle I was moved into a 4 bed all girl dorm at no extra charge. I thank the staff for being so accomodating.

  • 8th Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


100%

Lovely helpful staff, great location my only criticism would be there was no light next to my bunk so when the room light went off I wasn't able to read etc !

  • 8th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, We truly appreciate your positive feedback for our staff and I know it gives them a real boost every time we get reviews like yours! All of our dorm rooms now come with a reading light but I have seen the odd backpacker move the bunk positions which may have been responsible for you having no light when you stayed last week. Hope to see you again in the future. Dev Penney - GM

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