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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, New South Wales, Australia

Reviews & Ratings Explained

85%

Rating
2410 Total Reviews
  • 76%Value For Money
  • 91%Security
  • 93%Location
  • 86%Staff
  • 82%Atmosphere
  • 83%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Overall great stay, staff were very friendly and the location is great. More lockers to store luggage would be a plus.

  • 11th Apr 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Mixed Group, 25-30
  • (1 review)


91%

Very clean, good hostel in a great loacation. Couldn't fault it.

  • 8th Apr 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi! Thanks for taking the time out to leave a review! Its always appreciated. We are pleased to hear you enjoyed your stay and look forward to having you stay again :) Wake Up! Management

63%

Our room was a mess and needed vacuuming and there were no bedside lamps. The kitchen was not very big and there were not enough plates, mugs, cutlery, towels etc. One could not regulate the temp of the water in the sinks for washing the face. The internet was expensive.

Owner Comment (Hide)
Hi There, Thanks for letting us know of your experience with us. It's very disappointing you had so many concerns during your stay. Our rooms are kept clean to a very high standard, if we have dropped the ball during your time with us then I must apologise! You will be glad to know that since our latest renovations we have bedside lights for our guests. Thanks again Wake Up! Management

83%

This hostel is perfect when you are alone and want to meet people and party. Minor thing are the elevators that take ages and there are no stairs. Also free wifi should be provided for that price.

Owner Comment (Hide)
Hi there, Thanks for leaving us a review. Glad you enjoyed the party atmosphere! Always people to meet and have fun with here that's for sure! See you next time!

97%

I stayed in Wake Up the most compared to any other hostel when I was in Sydney. This was because I found the location great, the staff friendly, good atmosphere and good facilities. The rooms are a little small but that is fairly standard for most hostels. Had lockers which I always like for security and good clean bathrooms. Overall, good hostel whichI recommend to anyone.


80%

The lifts are EXTREMELY slow to use and there appears to be no stairs to use as an alternative which is very fustrating!


51%

Room was so small! Room is really expensive for what is. Kitchen is close for cleaning during lunch time and the girl from reception was really unhelpful with the shuttle bus booking. The only good thing is the location. Would never stay again.


86%

Excellent hostel. Extremely clean, secure and good for partying (as it has its own club in the basement) as also good for resting as the rooms and room floors are clean and silent. Nevertheless considering its cost it should provide you with much more things: 1) wi fi 2) one plug per bed in the room 3) the plugs should be beside the bed or even inside your personal locker as expensive hostels have 4) beds should have a curtain and own personal light as prem hostels h have


83%

Friendliest staff I've ever encountered at the front desk and restaurant. The wifi works well inside the room. The public showers and bathrooms were very clean and worked well. The atmosphere was great. Close to central station. Plain rooms, only 2 power outlets for the entire 4 bedroom, a little outdated. Free baggage storage was great after checkout!


100%

Wake up Hostel is the best place in SYD, this my 3rd time staying here and loved it. I have traveled all over the world and this is one of the best places to stay. The location is close, food specials awesome, and party is perfect. I have met some good people here and look forward to reconnected with them on my travels further. Thanks Wake up! @whatisyourvoid


100%

One of the place hostels in Sidney. Right across the road from Central Station. Staff was very helpful and friendly. Very clean. Great place to stay


94%

Awesome hostel staff were always happy to help even tho I forgot which room I was in about 5 times prety far from beaches but it's easy enough to get to them with public transport


77%

Two things that can be improved 1) Free in-room wifi should be provided. 2) Free luggage storage can also be provided though there are money charged lockers provided.


69%

Our bathrooms was really dirty since there had been some parties during the weekend. It was not really nice. Otherwise it was okay. I didn´t really spend much time there - I was out exploring the city.

  • 14th Mar 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Female, 18-24
  • (1 review)


100%

Easily the best hostel I've stayed in around the world. Great place.

Owner Comment (Hide)
Hi Mate, Thanks for leaving us a review, its always much appreciated! It truly makes my day to see such a lovely comment. We're so proud to of made your stay a memorable one! See you again soon. Wake Up! Management

77%

It was ok, great location next to central station and in the heart of the city. The Bathrooms were a little unclean. Not a bad stay - typical Big hostel!!

Owner Comment (Hide)
Hi Mate, Thanks for leaving us a review! I'm very sorry you found the bathrooms a little unclean. That's not normal here so i must apologise! Hope to see you again soon. Wake up! Management

69%

I took a twin room and for some reason they upgraded me to a double room. Still my room was nothing to write home about: firstly, it was very cold at night, even colder than on the street outside. Secondly, the window didn't seem to close fully, and so the noise from the street came into the room uninhibited. And Pitt St is one noisy street! The shared toilets / bathroom are set up in such a way that there is very little privacy, you can hear everything anyone else is doing - weird.

Owner Comment (Hide)
Hi There, Thanks for taking the time out and leaving us a review! It's always much appreciated. My apologies if you found the room too cold. It's very hot here in summer so we try to make it comfortable inside for our guests. We would have certainly adjusted it for you if you were too cold. Thanks for your feedback on our communal bathrooms. Wake up! Management

83%

Erg goed en prettig hostel, kom ik zeker bij terug!

  • 28th Feb 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


89%

I had stayed here several times and highly reccommend this hostel for location and servcie. Rooms are always clean and staff very helpful

Owner Comment (Hide)
Hi! Thanks for leaving us review! Hope to see you again on your next visit to Sydney :) Wake Up! Management

91%

Really good hostel, perfect location, helpful staff and always something to do at side bar. Quite expensive but it is Sydney so that's expected! Would definitely stay here again!

Owner Comment (Hide)
Hi there, Thanks for taking the time out to leave us your thoughts! It's pleasing to hear you enjoyed it here and we can't wait to see you again :) Wake Up! Management

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