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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

85%

Rating
2671 Total Reviews
  • 76%Value For Money
  • 92%Security
  • 93%Location
  • 87%Staff
  • 82%Atmosphere
  • 82%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

It's a great location, very close to plenty of activities with easy access to transportation. The staff is also very nice and helpful, but for the amount of money you spend, I think they at least should put in some better showers, clean them up a bit better, and give you free wifi with your room.


100%

There are activities every evening and loads of atmosphere. Very helpful staff and comfy beds. Would recommend and would definately stay again

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


77%

The hostel is very modern, with spacious dorms and a very good location next to Sydney central station - you literally only have to cross the road. Unfortunately, the bar in the basement plays extremely loud music which can be heard in the dorm rooms (until 2.30 AM in our case, on a Tuesday, which I find outrageous). The hostel is clearly more suited to those travellers keen to party. I would not stay here again.


94%

I always choose to stay at wake up! Hostel when I'm in Sydney. It's close to everything has such an awesome vibe and easy to get to from the airport.


89%

Good lively bar. Amazing roast dinner. Clean. Fairly big kitchen but gets really busy. Have to pay for wifi, $5.90 for 24 hours. Good size rooms. (I was in 6bed dorm) came with lockers. Friendly staff. Would stay again.

Owner Comment (Hide)
Hi there, Thanks for your kind review. I will pass on your comments to our chef, he will be wrapped that you mentioned the Sunday Roast! See you next time. Cheers Dev Penney General Manager Wake Up! SYdney

60%

For anyone over the age of maybe 23, it's not a great option. The social activities are great but not when the hostel comes on over a loudspeaker in every room to announce a bikini contest in the bar. The socialization areas are minimal other than the lounge on the ground floor where people are coming and going all the time. Because it's so large, it feels more like a hotel where you share rooms than a hostel where you can meet anyone. Fun vibe if you're young and want to party hard every nigh

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave us a review. We do have a young clientele here at Wake Up and you have hit the nail on the head with the age bracket at 18 - 23. In saying that we do our very best through our driven activity schedule to cater towards all guests. Fair comment regarding the loud speaker and I will be looking into the frequency & times at which we use it . Cheers Dev Penney General Manager Wake Up! Sydney

77%

Pretty decent place. Very central location and helpful staff!

  • 3rd Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave us some feedback. Glad you noted the helpfulness of our staff. They will be please to have gained another mention! See you next time your in Sydney. Cheers Dev Penney General Manager Wake Up! Sydney

86%

In my opinion the only disadvantage is, that you can`t go to another floor with the keycard. If you`re not changing the number with people you met in the hostel, you can`t just go and knock on the door.


80%

Great hostel! Fun staff, good bar and clean rooms.

  • 1st Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, Love your words! GREAT, FUN, CLEAN!!!! Couldn't think of a better combination in a hostel. Enjoy your travels. Dev Penney General Manager Wake Up! Sydney

86%

Not all rooms have plugs by the bed which was inconvient. Staff were lovely, rooms are well maintained and clean, kitchen was good however wifi is not free.

  • 28th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


94%

A very good hostel. We only had 3 plug sockets between 6 and one of these was halfway up the wall. No individual reading light. The 6 bed mixed dorm was a bit cramped with 6 girls. Very clean, bar, cafe, laundry, one houf free wifi. 2 mins to central and a free city bus up to circular quay.

Owner Comment (Hide)
Hi there, Thank you for leaving us a review. We have installed an amazing light & power point combo box next to each dorm bed in 99% of our dorm rooms but due to an issue at the manufacturer we fell a few rooms short. My apologies as you must have been in one of these rooms. Thank you for mentioning the cleanliness. Our Housekeeping team will be pleased! Regards Dev Penney General Manager Wake Up! Sydney

94%

Top notch hostel with a lively atmosphere. Would stay here over Base of you're looking for a good night out.

Owner Comment (Hide)
Hi there, Thank you for your kind words! We strive to receive reviews like yours so the team is always pleased when they come through. We look forward to seeing you back here at Wake Up! Sydney in the future. Cheers Dev Penney General Manager Wake Up! Sydney

100%

Wake up is amazing!!!!

  • 27th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


69%

Beds were not tide up when we arrived at 10.30am. Had to wait till 3pm! Only 1 hour free wifi.

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave us a review of your recent stay here at Wake Up. With check in time our aim is to always get guests into their rooms ahead of our mid afternoon checkin time. Some days though it can be very difficult due to the high numbers of guests checking in & out. As a valued guest of Hostelworld we offer an hour of free wifi. It is disappointing that you were unhappy with this gesture of goodwill. Dev Penney General Manager Wake Up! Sydney

86%

Staff were excellent position was great next to central train station which allowed us to catch the train out to the airport

Owner Comment (Hide)
Hi Thank you for taking the time to leave us a review. So glad you enjoyed your stay. We pride ourselves on having great reception team, and they were stoked to see your review. Next time your staying in Sydney feel free to give us a buzz, we also provide a great shuttle bus service to and from the airport as an extra convenience . Cheers Wake Up! Management.

97%

Im Australian and paid for my stay in $AU. I dont understand why the deposit has to be paid in American dollars. It adds an international transaction fee to my payment. The only negative point about my stay.

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Gday Mate Thanks for leaving us a review, really glad you enjoyed your stay with us. Please understand that the deposit paid was not charged by us here at Wake Up! but by the online travel agent. I'm glad it didn't affect the awesome experience you had here. Regards Wake Up! Management

91%

Slightly more expensive than most of the hostels i stayed in but well worth it! The rooms were great and clean, the bathrooms were nice, the bar downstairs was ace and the kitchens were big and well equipped.

Owner Comment (Hide)
Hi there, Thank you so much for your great review! It is pleasing that your enjoyed our facilities and I know that the staff at Side Bar will be thrilled with their special mention. We really forward to welcoming you back to in the future. Cheers Dev Penney General Manager Wake Up! Sydney

80%

Friendly staff and clean rooms. Due to the size of the building and amount of rooms it felt a little intimidating at first. Plenty of opportunities to meet new people and good bar. The location is great only a short walk from darling harbour and right next to Chinatown. I would stay there again.


97%

Fantastic place to stay! I was alone and felt so safe! I will be returning here again!

Owner Comment (Hide)
Hi Thank you for taking the time to leave us a review! We pride ourselves on being a security conscious environment as well as a great social place to meet new people. We often have a lot of solo travelers from round the world, and we want to ensure their safety when they are parting with us. We look forward to seeing you again! Wake up! Management.

100%

Great hostel, good location. Offer free vouchers for breakfast and 1h WLAN with every stay.

Owner Comment (Hide)
Hi there, Thanks you so much for your great review! We look forward to seeing you back here in future Cheers Dev Penney General Manager Wake Up! Sydney

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