X

Home to the world's greatest Hostels

33,000 properties, 170 countries Over 3.5 million guest reviews 21 million bookings

Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

91%

Rating
3545 Total Reviews
  • 86%Value For Money
  • 95%Security
  • 94%Location
  • 94%Staff
  • 88%Atmosphere
  • 91%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

100%

This was te best hostel i've ever stayed in! The location is great, staff is really friendly and helpful, it's very clean and even though it's a big place the atmosphere is amazing. They have a schedule of activities that make the backpackers really connect as a group. This is the only hostel i've ever stayed in that the manager actually visits every room to get feedbacks (and hand out yummy lollipops!). Would recommend it to anyone and would definitely come back. I wish i didnt have to leave.

Owner Comment (Hide)
Hi there, Thanks so much for your awesome review of Wake Up. When we get reviews like yours it makes all the hard work worthwhile. Glad you liked the lollipops!!! We call them ChupaChups and they are the BEST! Cheers Dev Penney - GM

89%

Enjoyed my stay at wake up hostel, the second hostel I've ever stayed at and there's no denying the atmosphere is great for younger people like myself! Rooms were clean, had a great view of the clock tower. Having stayed in a different hostel just before, I must point out that the bathroom facilities are due a facelift and a little bit more care as only one sink was operational. Highly recommend staying at wake up!


91%

Arrived in Sydney on my own and was a bit worried but for my whole time at Wake Up I've probably been on my own for a maximum of 2 hours! Easy to find as is directly opposite Central station. Arrived on a Saturday, couldn't check in straight away as they were so busy but they offered free coffee and could use the shower etc. Rooms lovely, lots of activities in the day and evenings. The best bit for me was the travel shop, they booked my whole East Coast trip for me and they are so lovely.

  • 30th Jan 2016
  • Novice Nomad
  • abitanner
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Really pleased to hear you had a great stay and that you found it easy to make friends. The atmosphere here and the friendliness of our guests is one of the best things about Wake Up and one that is consistently mentioned online. So glad you got to experience it! Will be passing on your kind words to our travel team! They love looking after our guests and will be super pleased with your review. Cheers Dev Penney - GM

97%

Great room beds were so comfortable! The bar downstairs, side bar, was pretty good and good value for money. The only annoying thing is the security do tend to burst into your room to do a check so make sure you're always descent!!

Owner Comment (Hide)
Hi there, Thanks for taking the time to review your recent stay here at Wake Up as well as mentioning how comfy our beds are! I will be emailing you shortly as I hope to understand more about the circumstance that led to our security guard entering your room. Our security team conduct floor walks from 10pm through to 7am each day and the only reason that a room would be entered is if loud music/noise/partying is happening and the guests fail to open the door. In this circumstance only will our guards enter so as to avoid noise complaints from the rest of the floor. Hope you understand. Cheers Dev Penney - GM

97%

Great clean hostel with fun atmosphere. They have great activities during the day night. All the staff is super helpful and friendly except some of the girl bartenders at sidebar could be a bit friendlier. Overall a great hostel !

Owner Comment (Hide)
Hi there, Thanks for your glowing comments about the atmosphere here at Wake Up. Activities and Events are what we specialize in and it is always pleasing to see that another guest has had a great stay. Cheers Dev Penney - GM

91%

Wake Up is a really nice hostel in a good location with nice facilities. My only complaint is that the hostel is so big it doesn't have much of an atmosphere. Also, at least when I was there, it was filled with a bunch of 18 year olds going out every night. Nothing wrong with that, just informing in case you prefer more of an older crowd.


66%

Hostel is unpersonal. Forget about free wifi. This is a huge company. Not even coffee is free. 520 beds! Impossible to ask something in receptionwithout having 20 mins cue. Elevators take 15 mins up, 15 mins down , EVERY TIME!

Owner Comment (Hide)
Hi there, I appreciate you taking the time to review your recent stay as well as your candid feedback. We really aim to please so it is always concerning when a guest does not have the experience we wish to put forward. I can assure you that despite our size we are actually one of the friendliest hostels you are likely to find. With our huge activity schedule and awesome bar, meeting people has never been easier. While the wifi is still a paid service here at Wake Up it is cheap and excellent in quality. You also have the option of using the reception Internet pcs for free. As for the coffee well I am actually running a cafe as well as the hostel and as much as I would love to give free coffee I have limited it to the one free coffee voucher you received on check in. Regarding wait times, they always seem so long when you are waiting but I can assure you they are seldom more than a few minutes and only occur at peak check in and check out times. Thanks again for your feedback Dev Penney - GM

100%

Great hostel! Just across from central train station which makes it easily accessible from airport etc. Good atmosphere and really easy to get to know people. Fab walking tours organised by hostel around city and the beaches. Loved my stay at wake up!

Owner Comment (Hide)
Hi there, Thanks for your review and for choosing to stay at Wake Up. I am really pleased to hear that you loved your stay here and I look forward to welcoming you back here again. Cheers Dev Penney - GM

97%

Internet service is charged, which is the main disadvantage. The kitchen and bathroom are kept in a good condition, only in the early morning some traces left by the drunken guys can be seen in the bathroom, but not a big deal. Staff are friendly and fast to respond to problems. Good food provided in the bar.

Owner Comment (Hide)
Hi there, Thank you for your review and I am happy to hear that your overall experience was a good one. Really pleased that you noted our cleanliness despite the drunken mess of a few late night, early morning revelers. Enjoy your travels and we look forward to seeing you back here soon. Cheers Dev Penney - GM

80%

Possibly start placing toilet brushes in the toilets! Other areas cannot be faulted 😊

  • 21st Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Very good hostel, not cheap but you are paying for guaranteed atmosphere! Room was clean, secure and very social - just what you want. Went on the city tour on the Friday which was very good, was taken through Central Park/botanical gardens/opera house etc. This was a great opportunity to meet people. My one issue with the hostel was the special offers and events being promoted simply to get you in the bar early, should a $5 pizza offer run out at 8pm if it's all night? Enjoyed my stay!

Owner Comment (Hide)
Hi there, A massive thanks for your great rating and for the shout out about the atmosphere. Our aim is to create a fun filled environment where it is easy to meet people so your words are greatly appreciated. Sorry to hear the pizza ran out by 8pm last Friday. Currently the kitchen can handle around 200 pizzas on any given night although we are currently looking into a new pizza oven to increase the output! Cheers Dev Penney - GM

100%

It was great and the staff very friendly and professional.

Owner Comment (Hide)
Hi there, It is always nice to see such glowing words for the staff here at Wake Up. They are an exceptional group of people who share a passion for travel, hostels and making sure our guests have the best stay ever. Cheers and thanks again for your kind words. Dev Penney - GM

100%

We were very impressed with our first experience of Wake up! Sydney Central. It surpassed all our expectations. The side bar particularly caught our attention. Excellent all round. Regards Peter & Di Mcfarlin

  • 20th Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


97%

Fantastic hostel and worth the extra few $'s. Free coffee, great wifi, great staff and rooms. Stay here again.

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave us feedback and for mentioning all the great things that make up a Wake Up stay. We think we are worth that extra few dollars as well! Cheers Dev Penney - GM

100%

A very good hostel. The staff are so helpful and friendly, making the atmosphere at the place great. Went on the free city walk that they offer, it gave you a good idea of the city and an opportunity to meet other guests, which was great since I travelled alone. Might be the best hostel I've ever stayed at and would definitely recommend it to anyone!

Owner Comment (Hide)
Hi there, Thanks for leaving us such a fantastic review! I will be showing it this afternoon at our reception staff meeting. Cheers and thanks Dev Penney - GM

89%

One of the best hostels I have stayed in during my 3 months of travelling. Friendly helpful staff, who can't do enough for you. Free walking tour is excellent! Good social hostel, but the rooms are quiet at night if you don't want to party. Will definitely stay here again when I return to Sydney!


97%

great hostel. clean. great staff. well organized. spacious rooms. it is a bit high with price but worth it because everything is SO easy and fun. Great place to meet people and the rooms are quiet.

Owner Comment (Hide)
Hi there, Thanks for taking the time to share your thoughts with us and fellow travelers. We are a little more expensive than many other Sydney properties so it is always pleasing when our guests take the time to note all the extras that go into the Wake Up experience. Looking forward to seeing you back here in the future. Dev Penney - GM

97%

The social life of this hostel is amazing. Unfortunately we only stayed one night but we could see they organize and host amazing events and activities everyday.

Owner Comment (Hide)
Hi there, Thanks so much for your kind words! Here at Wake Up we work really hard on creating an experience for our guests with an atmosphere that is fun and helps our guests meet one another! Please do come again as one night at Wake Up is never enough. Cheers Dev Penney - GM

94%

Wake Up is a great Hostel. It has not changed much throughout the years and is very clean and well organised. Plenty going on and you won't have trouble meeting people. It works hard to maintain its great reputation. It's one of the more expensive hostels but be prepared to spend extra on WiFi etc as these aren't included in the price. Comfortable beds with plenty of floor room (ie, not a hostel where they cram as many beds as possible in each dorm).


89%

Good socially, lots of activities going on, travel desk etc. Wifi only free for 24hours - then have to pay. Expensive long-term. Good short term


« first « Prev 1 2 3 4 5 6 7
(222 results)


View all Sydney Hostels

Please give us your feedback