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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

88%

Rating
2804 Total Reviews
  • 80%Value For Money
  • 93%Security
  • 94%Location
  • 89%Staff
  • 86%Atmosphere
  • 86%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Good place to stay in Sydney...especially if arriving late at night or leaving the next day as it's right across from Central Station. Lots of activities for young people, but was made to feel welcome as an over 40 year old traveller as well. Good daily food deals, and very clean. Not a fan of having to pay for internet but the prices are actually very reasonable.

  • 9th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


100%

Could not ask for a better hostel in Sydney. Great place, great staff, great location and great atmosphere (especially if your looking to meet people).

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, We appreciate you taking to time to review our property and are really pleased you gave us such a great rating. Our staff put a lot of work into the Activity Schedule with the aim of creating a good atmosphere and making it easy to meet fellow travelers. We are glad this was one of the highlights of your stay. Enjoy your travels! Dev Penney General Manager Wake Up! Sydney

94%

Stayed in Wake Up for 4 nights and absoulotley loved it! Rooms were clean as well as the bathrooms and kitchen. Best location you could ask for. Just walking distance from the opera house and circular quay, and the bus stop for bondi was just around the corner. The sidebar is a great opportunity to hang out and meet new people. Would definetly stay there again.

  • 5th Feb 2015
  • Novice Nomad
  • Anonymous
  • Israel
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for leaving such a nice review. Looks like you had a great stay at Wake Up and for that we are pleased. Enjoy your travels and we look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

94%

Great place in a great location with loads of generous added benefits included! Great way to meet people too!

  • 1st Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thank you for sharing your thoughts with us after your recent stay here at Wake Up. It is pleasing that you mentioned the added benefits as we do our best to include lots of free extras! Thanks for choosing to stay at Wake Up. Cheers Dev Penney General Manager Wake Up! Sydney

80%

Wifi was bad and slow and seeing as you have to pay $20 is kind of a joke. Also the music in the bar/club down stairs was to loud to be able to have a conversation and play drinking games and to bad to be a decent club. Also there were a lot of guys and no girls. Overall this hostel was good but drinks were still expensive and the hostel wasn't that good for partying.

  • 30th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thank you for taking the time to review Wake Up. I must say I was a bit surprised about your comments regarding Side Bar and the party atmosphere here at Wake Up. We pride ourselves on our Activity Schedule and Side Bar is certainly one of the most popular backpacker and student bars in Sydney. We do understand though it is not for everyone! I have organised a wifi signal audit this week but feel that $19.90 for a weeks wifi is a very good offer Cheers Dev Penney

91%

Perfect for single travellers! Good offers and activities from the hostel. Great location And if you need an airport service for $14. The staff was friendly and helpful and the the dorms are huge, the only thing I wasn't really happy about it was the carpet, it was really dirty and stinky.

Owner Comment (Hide)
Hi there, Thanks so much for taking the time to leave us a review. I am very pleased you mentioned our friendly and helpful staff as well as the activities. I shall be taking a good look at the carpet in your room to see what can be done. Thank you for bringing this to my attention. Cheers Dev Penney General Manager Wake Up! Sydney

91%

Love this hostel! It's so easy to get too from the airport just make sure of you take the train to take the correct exit of you will be very confused! The lobby was always buzzing which was nice as well as the communal area in the second floor. Only annoying thing is that you aren't allowed drinks there after 10pm and they do enforce it. The bar downstairs had great happy hour and usually got pretty packed which is nice way to meet people. Bathrooms very clean which is a huge plus! Will be back!

Owner Comment (Hide)
Hi there, What a great review! We love that you loved your stay here!!! I know that we can be strict upstairs after 10pm but it is all so that the people who want a goods nights sleep are able to do so. Our bar is normally pretty lively though at this time so it can be a great place to move on to after a few drinks upstairs. Looking forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

77%

I stayed at this hostel for less than the booked amount of time as there were a few issues, most notably: the poor wifi and a very frustrating feeling of hot and cold in the room and corridors. Also, the 4 bedroom dorm where I stayed the first 4 nights was definitely quite small.The staff was helpful and friendly and the atmosphere is definitely more orientated towards the young backpackers/travellers so I don't think it suited me ultimately. For people on a low budget, this is still worth it.

Owner Comment (Hide)
Hi there, Thank you for taking the time to review our property. Although our property may not have suited you it still concerns me that there were aspects of your stay where we did not meet your expectations. We have now resolved the air conditioning issue on the floor you stayed and have just completed a wifi strength audit. We now hope to have those wifi black spots sorted shortly. Cheers Dev Penney General Manager Wake Up! Sydney

89%

Really enjoyed my stay

  • 27th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for sharing your recent stay with us here at Wake Up. We are very pleased you enjoyed your time here and look forward to welcoming you back here in the future. Enjoy your travels. Dev Penney General Manager Wake Up! Sydney

89%

Hostel was good! Although it takes ages to walk to the opera house (30 mins ish) the train station is right across the road! Would REALLY recommend the travel shop in the hostel, Charleen helped us book pretty much our whole trip. She's fab, SO helpful even though it was really busy! Would definitely recommend this place!


89%

Big hostel, great vibe, center of the city.

Owner Comment (Hide)
Hi there, Thanks for taking the time to review your recent stay with us. We are really pleased that you enjoyed the vibe of the place and hope that you will spread the word. Cheers Dev Penney General Manager Wake Up! Sydney

83%

Quieter hostel than Id been told (not a bad thing at all!) good balance between socialising/getting rest. Brilliant location right by central station.

Owner Comment (Hide)
Hi there We are pleased you took the time to review your recent stay here at Wake Up. It is always our aim to strike the balance between a good old party and a good nights rest. Glad we were able to meet your expectations there! Enjoy your travels and hopefully we will be get to see you back here sometime. Cheers Dev Penney General Manager Wake Up! Sydney

89%

Very good looking place. Must be an absolute heaven for younger (18-20) travellers. Nice and spacious rooms and very professionally run promo/marketing.

Owner Comment (Hide)
Hi there, Thanks for all your great comments! Heaven for the younger travelers, we certainly hope so... Cheers Dev Penney General Manager Wake Up! Sydney

77%

I stayed here for 4 nights and had a good stay overall. Pretty expensive for what you get but that's quite common in Sydney I think. We stayed in a 6 bed dorm which should have been a room for 4, it was so small! We hardly had any space to put our things. The Wifi (which costs $6 a day) is ridiculously slow! Kitchen/tv area is a good place to hang out but the tv area definitely needs to be bigger.

Owner Comment (Hide)
Hi there, Thanks for reviewing your stay here at Wake Up. Sydney is definitely on the expensive side of things and while our rates are higher than many other properties we have many free extras that come as part of the rate. Sorry you felt the room was on the smaller side. Our building is an unusual shape so there are a few smaller rooms here and there. Please let us know next time and we will move rooms for you straight away. Cheers Dev Penney General Manager Wake Up! Sydney

77%

Total party hostel - so many schoolies and bus loads of tours and the bar downstairs makes this hostel best for the 18-22 or big party group. Double private room was small and stark and NOISY - and bathroom was far down the hall and always soaked. Nice to have Roy's coffee shop on premise, but overall just exhausting and happy to leave.

Owner Comment (Hide)
Hi there, I was disappointed to hear that you did not enjoy your recent stay here at Wake Up. I do appreciate you taking the time to share your thoughts and will be speaking with the housekeeping team regarding the state that you found the bathroom. Thank you also for your feedback on the private room. I have spoken with the Wake Up owner and we are exploring options for additional furniture in the rooms. Cheers Dev Penney General Manager Wake Up! Sydney

94%

Stayed for 4 days and could have stayed forever. Was lots of fun and great activities and things to do! Was always a group or activity to join in on. Great place to meet people and join other activities. Very clean and accommodations were great, I have no complaints. Would definitely recommend and would stay there again.

Owner Comment (Hide)
Hi there, Thanks so much for your kind words! We are really pleased you enjoyed your time here and were able to join us on the many activities we run each week. I will pass on your comments to our Housekeeping team as I know they will be very pleased that you have mentioned the cleanliness. Enjoy your travels and we look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

97%

Good to meet people

Owner Comment (Hide)
Hi there, Thanks for sharing your Wake Up experience with us. Although we are a large hostel we work hard on our Activities and Events to create an atmosphere where it is really easy to meet fellow travelers. I noticed that you stayed in one of our larger dorms. They really are the best and a great way to meet people! Cheers Dev Penney General Manager Wake Up! Sydney

94%

Wake up! is a cool place and ideal for those who want to party and have access to a lot of activities. If this is not something that appeals to you, I would suggest finding somewhere more quiet. I had fun, but it def felt like freshmen year of university again.

Owner Comment (Hide)
Hi there, Thanks for leaving us such a good review! We put a lot of effort into our activities here at Wake Up and I know the Activities Team will be pleased to have had another mention. We look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up

80%

Great sociable hostel with all the facilities you need. Some Rooms have been refurbished with personal lights and charging points, these are much better! Good location opposite central station and easy to get to bondi,coogee and the harbour.

Owner Comment (Hide)
Hi there, Thanks for mentioning the social side Wake Up. It is a massive part of what we do and something we feel sets us apart from our competitors. We have had many great reviews since the installation of the personal light boxes. As you have mentioned they are not currently in every room but we have placed the order with the manufacturer and will have them installed shortly. Enjoy your travels! Dev Penney General Manager Wake Up! Sydney

77%

I only stayed there for one night, so I really can't say that much. It's maybe a bit pricier than other hostels, but I think it's worth the money. The rooms had a good size and were tidy. It's right next to Central Station, so it's very easy to get to it. But, maybe its a bit further away from the tourist spots. Also, the toilets and showers weren't that super clean, but I guess this is the fault of those who used them (and didn't flush afterwards, for example), and the WiFi is expensive!

Owner Comment (Hide)
Hi there, Thank you for sharing your comments with us after your recent stay here at Wake Up. It looks like we have met many of your expectations but dropped the ball in others. I will be speaking with our Housekeeping and Maintenance staff regarding the toilets and bathrooms as we also have the expectation that these will be perfect for our guests no matter the time of day. Regards Dev Penney General Manager Wake Up! Sydney

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