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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

88%

Rating
2860 Total Reviews
  • 80%Value For Money
  • 94%Security
  • 93%Location
  • 90%Staff
  • 86%Atmosphere
  • 87%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Good hostel. I stayed 4 nights but I had to change room during my stay. The second room was much better than the first, it was the same number of bed (6) but the room was bigger, more facilities (locker, private light), so can't complain. The staff was pretty helpful, specially the blonde lady for my check-in. Some issue with the key card sometimes but nothing really bad. If I had to come back to Sydney, I think I will choose again this hostel.

Owner Comment (Hide)
Hi there, Thank you for taking the time to provide us with some feedback. Our room sizes vary due to the shape of our building so there are some rooms that are naturally better than others. We are glad that you enjoyed your second room much better than the first! Thanks for also mentioning he helpfulness of our reception team. I am able to see who checked you in so I will be passing on your comments at our reception meeting today. Cheers Dev Penney GM - Wake Up! Sydney

97%

Stayed at Wake Up for 3 nights whilst doing a bit of travelling around Australia. Safe to say it was the most enjoyable time of my trip, the hostel is clean, staff friendly and helpful, and the whole place is a buzz of atmosphere from the vast array of young people staying. If you are planning a trip to Syney then this is the place you have to stay. Amazing.

  • 17th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for such a nice review! We are really pleased that Wake Up was the highlight of your travels around Australia and we look forward to seeing you back here in the future. Please spread the Wake Up word. Dev Penney General Manager Wake Up! Sydney

100%

Loved everything about it! High standards for everything, booked 3 nights here and ended up staying another 3! Can get a little noisy in the evening on big nights but that's nothing a pair of ear plugs can't fix! If you're wanting a party atmosphere then this is the place!

Owner Comment (Hide)
Hi there, We love everything about your review! I will be passing your comments on to our Activities staff and the management team at Side Bar. I know they will be please that you have mentioned our party atmosphere! While there can be a little noise from the bar on our biggest nights, we offer complimentary ear plugs at reception for anyone who needs them as well! Cheers Dev Penney General Manager Wake Up! Sydney

83%

Overall good stay. Hostel organised activities good, ideal for meeting others. Very close to Central station and Greyhound bus stop. Bathroom often a bit gross, with one of the four showers for the girls being out of order my whole stay. Our 6 bed dorm was too small for 6 adults with a big bag or suitcase each. Had to pay for wifi and then wasn't a good enough connection for FaceTime or similar.


100%

Perfect location, slight downfall is the kitchen size doesn't reflect the number of guests but is still okay and has a lot of equipment. The cleaners work so hard here everyday and the hostel is on top form for cleanliness! An outdoor 'chill out' area other than the street/cafe would be perfect!

Owner Comment (Hide)
Hi there, Thanks for leaving us such a great review! We have a great team of housekeepers here and they really do take pride in their work. I am sure they will be stoked that you have mentioned just how hard they work! Cheers Dev Penney General Manager Wake Up! Sydney

80%

Great location. Most Backpackers weren't the friendliest when we arrived but not the hostels fault. great big kitchen and clean rooms. Laundry is way overpriced. A little expensive for what is offered and bar is crammed!

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave us a review. Here at Wake Up we realize that we are on the more expensive of things and that is why we go to great lengths to value add to our guests stay wherever possible. Our action packed Activity Schedule is full of free events and we do our very best to ensure that everyone gets a comfortable and safe nights sleep in a nice clean environment. Enjoy your travels! Dev Penney General Manager Wake Up! Sydney

100%

Beautiful facilities. The whole thing looks brand new inside.

Owner Comment (Hide)
Hi there, Thank you for your kind words regarding our facilities! We look forward to seeing you back here at Wake Up in the future. Cheers Dev Penney General Manager Wake Up! Sydney

100%

A great stay in a clean and friendly hostel. Loads going on for travellers.

Owner Comment (Hide)
Hi there, We could not have asked for a better review so thanks for taking the time to leave one for us. Please spread the Wake Up word... Cheers Dev Penney General Manager Wake Up! Sydney

71%

I liked the high level of security including lockers in the dorm, the helpful travel desk and vouchers for the cafe. I would have liked more than 1hr WiFi, and the option of a quiet bar, perhaps if the cafe stayed open later. Definitely a hostel for a younger crowd.

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave us a review. The average age here is quite young and we are unashamedly a party hostel. In saying that it is pleasing that you mentioned the level of security we provide for our guests and the lengths we go to to ensure that everyone upstairs gets a good nights sleep. Roy's Cafe is currently open until 9pm at night at which time we close in favour of Side Bar. Thanks again for your review Dev Penney General Manager

89%

매우 좋아요 시설 위치 서비스 등등 모두 만족합니다


100%

I had absolutely no complaints about Wake Up! The rooms were clean and comfortable. The place was clean. They organized events daily to help you meet people. The food at the bar and cafe were pretty good. The kitchen was big, but it was very crowded for a hostel this size. Definitely the most secure place I have stayed on my round the world trip. You need a keycard to get in the building, get to your floor, get in your room, etc.

Owner Comment (Hide)
Hi there, Thanks for leaving such a fantastic review. It is especially pleasing that you have mentioned the cleanliness as well as the secure nature of our property. I know that for many travelers these are very important attributes in a hostel and we are glad that we met your expectations in this regard. We look forward to seeing you here again in the future. Cheers Dev Penney General Manager Wake Up! Sydney

94%

THE place to stay in Sydney. Great location and facilities, especially Side Bar. Lots going on socially too each day/night !

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave us a review and for your special mention of our bar, Side Bar. Side Bar has been the premier backpacker & student bar in Sydney for many years now and we are constantly reinventing it to ensure it remains fresh and cutting edge. Please feel free to give Side Bar a plug on your travels! Cheers Dev Penney General Manager Wake Up! Sydney

91%

Good place to stay in Sydney...especially if arriving late at night or leaving the next day as it's right across from Central Station. Lots of activities for young people, but was made to feel welcome as an over 40 year old traveller as well. Good daily food deals, and very clean. Not a fan of having to pay for internet but the prices are actually very reasonable.

  • 9th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


100%

Could not ask for a better hostel in Sydney. Great place, great staff, great location and great atmosphere (especially if your looking to meet people).

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, We appreciate you taking to time to review our property and are really pleased you gave us such a great rating. Our staff put a lot of work into the Activity Schedule with the aim of creating a good atmosphere and making it easy to meet fellow travelers. We are glad this was one of the highlights of your stay. Enjoy your travels! Dev Penney General Manager Wake Up! Sydney

94%

Stayed in Wake Up for 4 nights and absoulotley loved it! Rooms were clean as well as the bathrooms and kitchen. Best location you could ask for. Just walking distance from the opera house and circular quay, and the bus stop for bondi was just around the corner. The sidebar is a great opportunity to hang out and meet new people. Would definetly stay there again.

  • 5th Feb 2015
  • Novice Nomad
  • Anonymous
  • Israel
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for leaving such a nice review. Looks like you had a great stay at Wake Up and for that we are pleased. Enjoy your travels and we look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

94%

Great place in a great location with loads of generous added benefits included! Great way to meet people too!

  • 1st Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thank you for sharing your thoughts with us after your recent stay here at Wake Up. It is pleasing that you mentioned the added benefits as we do our best to include lots of free extras! Thanks for choosing to stay at Wake Up. Cheers Dev Penney General Manager Wake Up! Sydney

80%

Wifi was bad and slow and seeing as you have to pay $20 is kind of a joke. Also the music in the bar/club down stairs was to loud to be able to have a conversation and play drinking games and to bad to be a decent club. Also there were a lot of guys and no girls. Overall this hostel was good but drinks were still expensive and the hostel wasn't that good for partying.

  • 30th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thank you for taking the time to review Wake Up. I must say I was a bit surprised about your comments regarding Side Bar and the party atmosphere here at Wake Up. We pride ourselves on our Activity Schedule and Side Bar is certainly one of the most popular backpacker and student bars in Sydney. We do understand though it is not for everyone! I have organised a wifi signal audit this week but feel that $19.90 for a weeks wifi is a very good offer Cheers Dev Penney

91%

Perfect for single travellers! Good offers and activities from the hostel. Great location And if you need an airport service for $14. The staff was friendly and helpful and the the dorms are huge, the only thing I wasn't really happy about it was the carpet, it was really dirty and stinky.

Owner Comment (Hide)
Hi there, Thanks so much for taking the time to leave us a review. I am very pleased you mentioned our friendly and helpful staff as well as the activities. I shall be taking a good look at the carpet in your room to see what can be done. Thank you for bringing this to my attention. Cheers Dev Penney General Manager Wake Up! Sydney

91%

Love this hostel! It's so easy to get too from the airport just make sure of you take the train to take the correct exit of you will be very confused! The lobby was always buzzing which was nice as well as the communal area in the second floor. Only annoying thing is that you aren't allowed drinks there after 10pm and they do enforce it. The bar downstairs had great happy hour and usually got pretty packed which is nice way to meet people. Bathrooms very clean which is a huge plus! Will be back!

Owner Comment (Hide)
Hi there, What a great review! We love that you loved your stay here!!! I know that we can be strict upstairs after 10pm but it is all so that the people who want a goods nights sleep are able to do so. Our bar is normally pretty lively though at this time so it can be a great place to move on to after a few drinks upstairs. Looking forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

77%

I stayed at this hostel for less than the booked amount of time as there were a few issues, most notably: the poor wifi and a very frustrating feeling of hot and cold in the room and corridors. Also, the 4 bedroom dorm where I stayed the first 4 nights was definitely quite small.The staff was helpful and friendly and the atmosphere is definitely more orientated towards the young backpackers/travellers so I don't think it suited me ultimately. For people on a low budget, this is still worth it.

Owner Comment (Hide)
Hi there, Thank you for taking the time to review our property. Although our property may not have suited you it still concerns me that there were aspects of your stay where we did not meet your expectations. We have now resolved the air conditioning issue on the floor you stayed and have just completed a wifi strength audit. We now hope to have those wifi black spots sorted shortly. Cheers Dev Penney General Manager Wake Up! Sydney

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