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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

87%

Rating
2737 Total Reviews
  • 78%Value For Money
  • 93%Security
  • 94%Location
  • 89%Staff
  • 84%Atmosphere
  • 84%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Staff were excellent position was great next to central train station which allowed us to catch the train out to the airport

Owner Comment (Hide)
Hi Thank you for taking the time to leave us a review. So glad you enjoyed your stay. We pride ourselves on having great reception team, and they were stoked to see your review. Next time your staying in Sydney feel free to give us a buzz, we also provide a great shuttle bus service to and from the airport as an extra convenience . Cheers Wake Up! Management.

97%

Im Australian and paid for my stay in $AU. I dont understand why the deposit has to be paid in American dollars. It adds an international transaction fee to my payment. The only negative point about my stay.

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Gday Mate Thanks for leaving us a review, really glad you enjoyed your stay with us. Please understand that the deposit paid was not charged by us here at Wake Up! but by the online travel agent. I'm glad it didn't affect the awesome experience you had here. Regards Wake Up! Management

86%

Great place, excellent location. Would be great to have more power sockets for charging mobiles in the rooms.

  • 25th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


91%

Slightly more expensive than most of the hostels i stayed in but well worth it! The rooms were great and clean, the bathrooms were nice, the bar downstairs was ace and the kitchens were big and well equipped.

Owner Comment (Hide)
Hi there, Thank you so much for your great review! It is pleasing that your enjoyed our facilities and I know that the staff at Side Bar will be thrilled with their special mention. We really forward to welcoming you back to in the future. Cheers Dev Penney General Manager Wake Up! Sydney

80%

Friendly staff and clean rooms. Due to the size of the building and amount of rooms it felt a little intimidating at first. Plenty of opportunities to meet new people and good bar. The location is great only a short walk from darling harbour and right next to Chinatown. I would stay there again.


97%

Fantastic place to stay! I was alone and felt so safe! I will be returning here again!

Owner Comment (Hide)
Hi Thank you for taking the time to leave us a review! We pride ourselves on being a security conscious environment as well as a great social place to meet new people. We often have a lot of solo travelers from round the world, and we want to ensure their safety when they are parting with us. We look forward to seeing you again! Wake up! Management.

100%

Great hostel, good location. Offer free vouchers for breakfast and 1h WLAN with every stay.

Owner Comment (Hide)
Hi there, Thanks you so much for your great review! We look forward to seeing you back here in future Cheers Dev Penney General Manager Wake Up! Sydney

86%

As hostels go, this one is top of the heap. Good location, good facilities, and a few good opportunities to meet other travelers. Access is easy via the airport train, and the proximity to the major CBD tourist attractions was a huge plus. The decor and facilities are pretty modern and kept in good condition. They do charge for wifi, which I've found to be common for hostels in Australia. Get a prepaid SIM with data for your phone instead.

Owner Comment (Hide)
Hi there, Thank you for taking the time to share your Wake Up! experience after your recent stay here with us. I know that all our team here will really appreciate your very positive comments. We look forward to welcoming you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

80%

Central location directly at the train station, lot's of activities possible and a nice welcoming brochure handed over during the check in, silent rooms, but the bathroom could have been a bit cleaner and there are not a lot of plugs in the rooms.

Owner Comment (Hide)
Hi there Thanks for leaving us a review! We truly appreciate all feedback from past guests! I'm glad you went along to our activities, it's definitely the best way to meet new friends. We pride ourselves on having quiet rooms yet a great party atmosphere, glad you noticed ;) My apologies you witnessed our bathrooms in a state other than perfect, That's not normal here and I'm sorry we had dropped the ball during your stay. I hope we can accommodate you again soon. Wake Up! Management

60%

3 day stay in a 6bed room. Noisy, crowded, basic and congested rooms and very very basic bathrooms. only one wash-basin with hot water among 5, on the fifth floor.

Owner Comment (Hide)
Hi There, Thanks for taking the time to leave us a review. Its very disappointing to hear your impression of our accommodation. We are certainly a very large and busy hostel but in our experience it has been one of our best attributes. We often get extremely positive feedback on how easy it is to meet people here. I am surprised by your comments on our bathroom facilities, we haven't heard that before. However we still really appreciate your feedback. Wake Up!

100%

I would def stay at Wake UP! again. It is located right at the Central Train Station, so it is easy to find, if you arrive by train, which I recommend. The shuttle service takes a while till they pick you up (I had to wait for about 2 hours!). With the train it is also cheaper and faster (only a few stops) to get from the airport to the city and back. The staff was very friendly and gave good advice. All facilities were very clean. Even tho it is a big hostel it is easy to meet people.


89%

great place in the city next to the main bus station. staff are nice and helpful and its a great place to meet people as a solo backpacker. a bit pricey compared to other hostels in the area but its clean and fairly modern. lots of facilities even have free tours of the city but would be nice to see australians run the tours and give more information on the areas.

Owner Comment (Hide)
Hi There, Thanks for leaving us a review after your stay here at Wake Up! It's nice to hear you enjoyed your stay with us, and we appreciate your feedback on the walks. I'm glad you went along to our activities and thought you could do with some more information, i have taken that on board and will review the guides info for each walk :) Wake Up! Management

86%

Such a great place to get to know people, to party, and to learn more about every day life in Sydney.

  • 3rd Nov 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
HI There, Thanks so much for leaving us a review, we love hearing from our guests after their stay! I'm so glad to hear you met a lot of people during your stay. Were a big Hostel so If your partying with us your destined to make a whole bunch of new friends! I hope we see you again soon. Wake Up! Management

91%

Thank for all the kind staff. I enjoyed the sleep and the great atmosphere at Side Bar which is under Wake Up Sydney Central. I enjoyed my trip here a lot ! Cozy, safe , and great location near Central Station, George St. and China Town. I will book here again if I will visit Sydney next time. P.S. Thomas looks like a football player. He is a cute and nice !!!

Owner Comment (Hide)
Hi Mate, Thanks for taking the time to leave us your thoughts. Its really important for us to hear of your experience after your stay with us. I was especially pleased to read your comments because we truly do aim to provide just that! A comfortable quiet sleep with the opportunity to party your heart out!! We look forward to your next visit with us, and p.s Thomas LOVED reading that cheeky note ;) Wake Up! Management

94%

Perfect!!!!!!

Owner Comment (Hide)
Hi Mate, Thanks for your review! So glad you enjoyed your stay! We will see you again soon i hope. Wake Up! Management

94%

Fantastic staff, modern, funky, clean environment, not at all what I thought a hostel would be like!! Lots to do and great specials on each night. DeIicious coffee and a bonus the first one is free. I'll be back!

  • 30th Oct 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


100%

I would definitely recommend this hostel to first-timers in Sydney. It is very clean, secure and safe. Location is excellent, being right across the road from Central Station and all the interstate buses. I'm a solo traveller doing a GAP year and found this to be an excellent place to make new friends and to get to know the city. The reception staff were excellent! Very helpful and would always welcome a chat. Overall a great atmosphere in this place. Thanks for the memories!

  • 29th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


100%

Very good place. Me likey, And I got lucky too

Owner Comment (Hide)
Hi there, Thanks for leaving a review after your stay! I'm glad you enjoyed your stay with us, we feel "lucky" to have accommodated you ;) Wake Up! Management

100%

Great place! Always something going on. Friendly staff and great place to meet people

  • 28th Oct 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Mate, Thanks for leaving a review after your visit to Wake Up! I'm so glad we provided an all round great stay for you. I hope we can do the same next time you stay here :) Wake Up! Management

100%

I have stayed here before and decided to come back for another round! Great atmosphere yet again!!! Very much a party hostel. Stay on level 1 or 2 if thats what you're after. Lots of events going on. Staff were very friendly and approachable and went out of their way to answer my many questions! Rooms were quite clean too :)

Owner Comment (Hide)
Hi there, Thanks for leaving us a review after your stay. We really appreciate guest feedback as it helps us to continue to improve. I'm glad to hear you enjoyed the atmosphere at Wake Up! we certainly try to provide a lively experience. Thanks for mentioning our front desk staff too, they love reading feedback like that! See you again soon Wake Up! Management

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