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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

88%

Rating
2860 Total Reviews
  • 80%Value For Money
  • 94%Security
  • 93%Location
  • 90%Staff
  • 86%Atmosphere
  • 87%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Really enjoyed my stay

  • 27th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for sharing your recent stay with us here at Wake Up. We are very pleased you enjoyed your time here and look forward to welcoming you back here in the future. Enjoy your travels. Dev Penney General Manager Wake Up! Sydney

89%

Hostel was good! Although it takes ages to walk to the opera house (30 mins ish) the train station is right across the road! Would REALLY recommend the travel shop in the hostel, Charleen helped us book pretty much our whole trip. She's fab, SO helpful even though it was really busy! Would definitely recommend this place!


89%

Big hostel, great vibe, center of the city.

Owner Comment (Hide)
Hi there, Thanks for taking the time to review your recent stay with us. We are really pleased that you enjoyed the vibe of the place and hope that you will spread the word. Cheers Dev Penney General Manager Wake Up! Sydney

83%

Quieter hostel than Id been told (not a bad thing at all!) good balance between socialising/getting rest. Brilliant location right by central station.

Owner Comment (Hide)
Hi there We are pleased you took the time to review your recent stay here at Wake Up. It is always our aim to strike the balance between a good old party and a good nights rest. Glad we were able to meet your expectations there! Enjoy your travels and hopefully we will be get to see you back here sometime. Cheers Dev Penney General Manager Wake Up! Sydney

89%

Very good looking place. Must be an absolute heaven for younger (18-20) travellers. Nice and spacious rooms and very professionally run promo/marketing.

Owner Comment (Hide)
Hi there, Thanks for all your great comments! Heaven for the younger travelers, we certainly hope so... Cheers Dev Penney General Manager Wake Up! Sydney

77%

I stayed here for 4 nights and had a good stay overall. Pretty expensive for what you get but that's quite common in Sydney I think. We stayed in a 6 bed dorm which should have been a room for 4, it was so small! We hardly had any space to put our things. The Wifi (which costs $6 a day) is ridiculously slow! Kitchen/tv area is a good place to hang out but the tv area definitely needs to be bigger.

Owner Comment (Hide)
Hi there, Thanks for reviewing your stay here at Wake Up. Sydney is definitely on the expensive side of things and while our rates are higher than many other properties we have many free extras that come as part of the rate. Sorry you felt the room was on the smaller side. Our building is an unusual shape so there are a few smaller rooms here and there. Please let us know next time and we will move rooms for you straight away. Cheers Dev Penney General Manager Wake Up! Sydney

77%

Total party hostel - so many schoolies and bus loads of tours and the bar downstairs makes this hostel best for the 18-22 or big party group. Double private room was small and stark and NOISY - and bathroom was far down the hall and always soaked. Nice to have Roy's coffee shop on premise, but overall just exhausting and happy to leave.

Owner Comment (Hide)
Hi there, I was disappointed to hear that you did not enjoy your recent stay here at Wake Up. I do appreciate you taking the time to share your thoughts and will be speaking with the housekeeping team regarding the state that you found the bathroom. Thank you also for your feedback on the private room. I have spoken with the Wake Up owner and we are exploring options for additional furniture in the rooms. Cheers Dev Penney General Manager Wake Up! Sydney

94%

Stayed for 4 days and could have stayed forever. Was lots of fun and great activities and things to do! Was always a group or activity to join in on. Great place to meet people and join other activities. Very clean and accommodations were great, I have no complaints. Would definitely recommend and would stay there again.

Owner Comment (Hide)
Hi there, Thanks so much for your kind words! We are really pleased you enjoyed your time here and were able to join us on the many activities we run each week. I will pass on your comments to our Housekeeping team as I know they will be very pleased that you have mentioned the cleanliness. Enjoy your travels and we look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

97%

Good to meet people

Owner Comment (Hide)
Hi there, Thanks for sharing your Wake Up experience with us. Although we are a large hostel we work hard on our Activities and Events to create an atmosphere where it is really easy to meet fellow travelers. I noticed that you stayed in one of our larger dorms. They really are the best and a great way to meet people! Cheers Dev Penney General Manager Wake Up! Sydney

94%

Wake up! is a cool place and ideal for those who want to party and have access to a lot of activities. If this is not something that appeals to you, I would suggest finding somewhere more quiet. I had fun, but it def felt like freshmen year of university again.

Owner Comment (Hide)
Hi there, Thanks for leaving us such a good review! We put a lot of effort into our activities here at Wake Up and I know the Activities Team will be pleased to have had another mention. We look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up

80%

Great sociable hostel with all the facilities you need. Some Rooms have been refurbished with personal lights and charging points, these are much better! Good location opposite central station and easy to get to bondi,coogee and the harbour.

Owner Comment (Hide)
Hi there, Thanks for mentioning the social side Wake Up. It is a massive part of what we do and something we feel sets us apart from our competitors. We have had many great reviews since the installation of the personal light boxes. As you have mentioned they are not currently in every room but we have placed the order with the manufacturer and will have them installed shortly. Enjoy your travels! Dev Penney General Manager Wake Up! Sydney

77%

I only stayed there for one night, so I really can't say that much. It's maybe a bit pricier than other hostels, but I think it's worth the money. The rooms had a good size and were tidy. It's right next to Central Station, so it's very easy to get to it. But, maybe its a bit further away from the tourist spots. Also, the toilets and showers weren't that super clean, but I guess this is the fault of those who used them (and didn't flush afterwards, for example), and the WiFi is expensive!

Owner Comment (Hide)
Hi there, Thank you for sharing your comments with us after your recent stay here at Wake Up. It looks like we have met many of your expectations but dropped the ball in others. I will be speaking with our Housekeeping and Maintenance staff regarding the toilets and bathrooms as we also have the expectation that these will be perfect for our guests no matter the time of day. Regards Dev Penney General Manager Wake Up! Sydney

100%

All is perfect,trys this hostel and u will like it

Owner Comment (Hide)
Hi there, Thanks for leaving such a great review! We look forward to seeing you back here at Wake Up in the future. Cheers Dev Penney General Manager Wake Up! Sydney

91%

Really enjoyed my stay at Wake Up! It's close to everything. The guided city tour on Fridays and Wednesday's are highly recommended! But, for the price they should include som kind of breakfast even if it's a really simple one.

  • 9th Jan 2015
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thank you for taking the time to review our property! We are really please you enjoyed your stay here and got the chance to join us on our free city & beach walks. While we do not include breakfast in our rate we do offer an excellent breakfast menu at a greatly reduced price in our cafe. We look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

89%

This place was a lot of fun. The cafe and bar downstairs made it easy to meet people. It's downtown and easy to find. And the staff are very eager (perhaps sometimes a little too eager) to organize events. Had to pay for wifi, but the price wasn't too terrible. Complaints: the "security" aspect is a little overdone. They seriously need to allow guests to use the staircase. Also, the lockers are oddly shaped. I get that they want to look trendy and all, but big box shapes work better.

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave us a review and a special thanks for giving us top marks for atmosphere! Our activity staff know how to whip up a storm when it comes to a party and it is something we are proud of here at Wake Up. Regarding the stairs we have made a decision that these must remain closed to further enhance the safety side of the property. It ensures that only guests with keys have access to their floors. Hope you understand. Cheers Dev Penney

89%

Brilliant location and great friendly atmosphere! Always lots going on so it's very easy to meet other people! One negative is that it can be quite noisey at night due to the bar situated underneath the hostel! But overall an excellent hostel with lots of freebies and acitivites

Owner Comment (Hide)
Hi there, We are please that you had such a good time here at Wake Up. Please spread the word on your travels! Cheers Dev Penney General Manager Wake Up! Sydney

91%

Great place to stay. They really try to get the best out of your trip. Other than other hostels I've been they really organize something quite every day!

Owner Comment (Hide)
Hi there, Thanks for your great review! Our Activity Schedule is a massive part of the experience here at Wake Up and something we feel sets us apart from our competitors. Despite the size of our property there are many events each week designed to get everyone together. It is pleasing that this was the highlight of your stay! Enjoy your travels. Dev Penney General Manager Wake Up! Sydney

80%

Good, clean hostel. Better quality furnishings and facilities than the majority of hostels. My only negative comment is that some of my possessions went missing during a 'big weekly clean' of the dorm I was staying in. To be fair I did leave them lying on the floor, so I suspect the cleaners moved them to a storage room. However when I questioned this at reception, I was told the belongings could not be found, so I suppose they just mysteriously vanished in to the ether.

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave us a review and are pleased you mentioned our facilities and cleanliness. Our Housekeeping team operate under strict instructions when it comes to guest belongings and at no point are permitted to remove anything from the rooms. External to the rooms all lost property is logged and stored onsite. My apologies that your possessions could not be located on this occasion. Cheers Dev Penney General Manager Wake Up! Sydney

100%

The bathrooms were really clean, which was one of my main concerns! They have something going on evey night of the week and I wished I could have stayed longer so I could check them all out. If I'm ever back in Sydney I'll definitely be staying there. The staff was amazingly friendly! Even the people that had to be there in the middle of the night. Luckily I had some pretty cool roommates and over all I can't think of anything to complain about. I had an awesome stay!

  • 6th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, We love getting 100% reviews so thank you so much! Thanks for also mentioning the bathrooms. Our Housekeeping team work very hard to ensure they are in pristine condition night & day so it is always great when they get a mention! We look forward to seeing you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

80%

We have had a wonderful time, five nights. We are "over age", 57 en 58 year, it was lovely to be between so many young people. The hostel Wake Up lie on a good location.

  • 2nd Jan 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hi there, Wake Up really is the place for everyone and we are pleased you had such a good time. Cheers Dev Penney General Manager Wake Up! Sydney

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