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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

89%

Rating
2973 Total Reviews
  • 82%Value For Money
  • 94%Security
  • 94%Location
  • 90%Staff
  • 87%Atmosphere
  • 89%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

A great hostel. A bit noisy, but expected bearing in minds its a cbd hostel and tends to attract a younger crowd. Great staff, very helpful. Good value for money, got a free drink at the attached bar, and a free coffee at the attached café. Great location, just opposite central station. Would definitely recommend

Owner Comment (Hide)
Hi there, Thanks for reviewing your recent stay with us here at Wake Up. We are pleased you enjoyed the little extras that come with each Welcome Pack and that you found our staff to be to be really helpful! Hope to see you back here on your next trip to Sydney. Cheers Dev Penney General Manager Wake Up! Sydney

71%

very plesant and clean .

  • 24th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


89%

A little expensive ...no free wifi !!! U have to buy it !!!!

Owner Comment (Hide)
Hi there, Thanks for your recent review of Wake Up. I can see from the review categories that you were, on the whole really pleased with your stay here. Unfortunately though the paid wifi was a sticking point. All I can really say is that we offer an excellent wifi connection throughout our building and charge a nominal price for it. As you travel Australia you will see that, unfortunately paid wifi is quite normal. Regards Dev Penney General Manager Wake Up! Sydney

89%

good location right next to central station. rooms are clean, staff are friendly. quite a party atmosphere.

Owner Comment (Hide)
Hi there, Good Location, Clean Rooms, Friendly Staff and a Party Atmosphere! We could not have hoped for a better review and we really appreciate you taking the time to leave us the feedback. Enjoy your travels! Dev Penney General Manager Wake Up! Sydney

100%

Great hostel. Loved it

Owner Comment (Hide)
Hi there, Thanks for such a great review!!! Cheers Dev Penney General Manager Wake Up! Sydney

97%

Great friendly hostel in a central location. Great bar with daily food/drink deals and daily activities to get involved in! Definitely recommend :-)

Owner Comment (Hide)
Hi there, Cheers for leaving us such a nice review! Our Activity Schedule along with the daily food and drink specials are such an important part of the Wake Up experience. It is all about getting everyone together and breaking down the barriers that can sometimes keep people apart in big hostels. We are a big hostel we en equally big atmosphere! We look forward to seeing you here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

97%

Right from the moment I walked in, I was made very welcome. The Guys at the front desk were awesome, always with a smile on their faces. The rooms were clean and the bunks were really comfortable. The meals were good and well priced. I would definitely stay here again.

Owner Comment (Hide)
Hi there, We are pleased you took the time to review your recent stay with us here at Wake Up. The reception team will be stoked that you have given them a shout out online. I will be passing on your comments at our reception meeting later today! We look forward to seeing you back here next time you are in Sydney. Cheers Dev Penney General Manager Wake Up! Sydney

86%

Great facilities, super clean bathrooms (nice showers and water pressure) the rooms are large and air conditioned. Some staff not as friendly as others... Locations a bit north for my preference but over all I quite enjoy WakeUp!

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


89%

Huge hostel with all needed services. It was indeed party hostel, however you could sleep when wanted. Personally my experience was even better by having good luck with roommates. Of course this is not always the case.


83%

We had a double bed room, which was nice. Air con in every room, you can't set the temperature but it wasn't too cold. And it's very quiet, you cannot hear the street outside. Everything is very clean. The kitchen is a little bit too small. The location is perfect for discovering Sydney, there is a free bus to the CBD and the trains at Central Station are only a short walk away. The staff ist very friendly and helpful, they even opened the kitchen for an early breakfast for us!


74%

Good hostel. I stayed 4 nights but I had to change room during my stay. The second room was much better than the first, it was the same number of bed (6) but the room was bigger, more facilities (locker, private light), so can't complain. The staff was pretty helpful, specially the blonde lady for my check-in. Some issue with the key card sometimes but nothing really bad. If I had to come back to Sydney, I think I will choose again this hostel.

Owner Comment (Hide)
Hi there, Thank you for taking the time to provide us with some feedback. Our room sizes vary due to the shape of our building so there are some rooms that are naturally better than others. We are glad that you enjoyed your second room much better than the first! Thanks for also mentioning he helpfulness of our reception team. I am able to see who checked you in so I will be passing on your comments at our reception meeting today. Cheers Dev Penney GM - Wake Up! Sydney

97%

Stayed at Wake Up for 3 nights whilst doing a bit of travelling around Australia. Safe to say it was the most enjoyable time of my trip, the hostel is clean, staff friendly and helpful, and the whole place is a buzz of atmosphere from the vast array of young people staying. If you are planning a trip to Syney then this is the place you have to stay. Amazing.

  • 17th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for such a nice review! We are really pleased that Wake Up was the highlight of your travels around Australia and we look forward to seeing you back here in the future. Please spread the Wake Up word. Dev Penney General Manager Wake Up! Sydney

100%

Loved everything about it! High standards for everything, booked 3 nights here and ended up staying another 3! Can get a little noisy in the evening on big nights but that's nothing a pair of ear plugs can't fix! If you're wanting a party atmosphere then this is the place!

Owner Comment (Hide)
Hi there, We love everything about your review! I will be passing your comments on to our Activities staff and the management team at Side Bar. I know they will be please that you have mentioned our party atmosphere! While there can be a little noise from the bar on our biggest nights, we offer complimentary ear plugs at reception for anyone who needs them as well! Cheers Dev Penney General Manager Wake Up! Sydney

83%

Overall good stay. Hostel organised activities good, ideal for meeting others. Very close to Central station and Greyhound bus stop. Bathroom often a bit gross, with one of the four showers for the girls being out of order my whole stay. Our 6 bed dorm was too small for 6 adults with a big bag or suitcase each. Had to pay for wifi and then wasn't a good enough connection for FaceTime or similar.


100%

Perfect location, slight downfall is the kitchen size doesn't reflect the number of guests but is still okay and has a lot of equipment. The cleaners work so hard here everyday and the hostel is on top form for cleanliness! An outdoor 'chill out' area other than the street/cafe would be perfect!

Owner Comment (Hide)
Hi there, Thanks for leaving us such a great review! We have a great team of housekeepers here and they really do take pride in their work. I am sure they will be stoked that you have mentioned just how hard they work! Cheers Dev Penney General Manager Wake Up! Sydney

80%

Great location. Most Backpackers weren't the friendliest when we arrived but not the hostels fault. great big kitchen and clean rooms. Laundry is way overpriced. A little expensive for what is offered and bar is crammed!

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave us a review. Here at Wake Up we realize that we are on the more expensive of things and that is why we go to great lengths to value add to our guests stay wherever possible. Our action packed Activity Schedule is full of free events and we do our very best to ensure that everyone gets a comfortable and safe nights sleep in a nice clean environment. Enjoy your travels! Dev Penney General Manager Wake Up! Sydney

100%

Beautiful facilities. The whole thing looks brand new inside.

Owner Comment (Hide)
Hi there, Thank you for your kind words regarding our facilities! We look forward to seeing you back here at Wake Up in the future. Cheers Dev Penney General Manager Wake Up! Sydney

100%

A great stay in a clean and friendly hostel. Loads going on for travellers.

Owner Comment (Hide)
Hi there, We could not have asked for a better review so thanks for taking the time to leave one for us. Please spread the Wake Up word... Cheers Dev Penney General Manager Wake Up! Sydney

71%

I liked the high level of security including lockers in the dorm, the helpful travel desk and vouchers for the cafe. I would have liked more than 1hr WiFi, and the option of a quiet bar, perhaps if the cafe stayed open later. Definitely a hostel for a younger crowd.

Owner Comment (Hide)
Hi there, We appreciate you taking the time to leave us a review. The average age here is quite young and we are unashamedly a party hostel. In saying that it is pleasing that you mentioned the level of security we provide for our guests and the lengths we go to to ensure that everyone upstairs gets a good nights sleep. Roy's Cafe is currently open until 9pm at night at which time we close in favour of Side Bar. Thanks again for your review Dev Penney General Manager

89%

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