Waterfront Backpackers Cairns Reviews
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We were meant to stay here for 3 nights but we checked out after one! I don't even know where to begin, first of all reception opens late and closes early so if you arrive outside these times you have to pick up your keys from elsewhere, even then they may not have passed on your booking - we were left standing around whilst the other hostel tried to sort it out. The rooms are vile, there were bed bugs, general bugs, it smelt and no sign of any cleaners. I won't even go there with the bathroom..
Lisa and Harry on the front desk were really helpful and friendly. Rooms were basic but comfortable. We had to ask for a broom to sweep the room as only bins were emptied, and the kitchen could do with a bit of an overhaul. Good hostel for the price paid
The location and price are great. Cleanliness could be better, but it's a hostel. Biggest concern is that there aren't many dishes! Maybe 3 cups, 4 plates, barely anything else. Stove takes forever to boil water. Lots of people stay here and everyone is constantly on the hunt for dishes. Put up signs about cleaning and putting away your dishes and people will do it. I've stayed in plenty of hostels where it's the norm to clean up after yourself and people do it.
- Novice Nomad
- Couple, 25-30
- (1 review)