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Waterland Hotel Reviews

35/42 Nguyen Cong Tru str, Hue, Vietnam

Reviews & Ratings Explained


347 Total Reviews
  • 85%Value For Money
  • 84%Security
  • 78%Location
  • 85%Staff
  • 76%Atmosphere
  • 84%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The room is nice and clean. Staff is friendly, even though a bit scary at times as well, because they always ask you for tea and fruit salad like its poisoned.


Every person of the staff was really kind and helpful, the guy who stays overnight even helped me to get shampoo late in the evening


Great price, location, staff, everything. Was very happy with the service and all of the tours they arranged for us (Hue city tour, caves in Phoung Nam, motorbikes to Hoi An) would recommend to everyone


A great warm welcome and again very helpful staff who organised our private car hire for us to Hoi An for the next day. Location is down a dusty backlane but very near to many popular bars and restaurants. About 1 hour walk from the citadel. Definately recommended. Staff couldn't have done anymore for us.


We enjoyed our stay in Waterland hotel. We got bigger room than we booked and it was clean and comfortable. The owner was very kind, when we arrived he offered us a welcooming fruit shake and a plate of fresh fruits. Breakfast was delicious. We rented a motorbike at the hotel for 120k dong per day and they reserved our bus to Hoi An.


Not what was described in profile in every way


Super nice and helpful staff. Best service we have had in Vietnam. Great location, with a very good restarant, Serene Cuisine, 1 minute away. The cleanliness could have been better: discovered a lot of dust under the bed, and also the bathroom could use some more cleaning. Note that the hotel has a roof top terrace, with a nice view (but no facilites). We enjoyed our stay very much!


The hotel staff are some of the friendliest and most helpful people I have ever met. They will offer to book buses, trains, hotels etc for next to no commission and suggest things to see in Hue. The rooms were comfortable and clean with modern working A/C. Would definitely recommend.

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