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Waterland Hotel Reviews

35/42 Nguyen Cong Tru str, Hue, Vietnam

Reviews & Ratings Explained


276 Total Reviews
  • 88%Value For Money
  • 85%Security
  • 85%Location
  • 95%Staff
  • 70%Atmosphere
  • 90%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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In the summer 2014 I travelled in Vietnam from the South to the North so I have an opportunity to evaluate many hostels/hotels. This hotel was average. I book the Deluxe with one king size bedroom. What I was given surprised me so much. The door to the shower was squeaking and the main light was broken. In the room 3 additional lights were broken. I found a cigarette but next to my bed. The kettle was still filled with rotten water. Additionally, the air conditioning was quite loud.


More of a hotel really with good value double rooms and close to pretty much everything. One of the staff members can be a little pushy in selling tours and onward travel but on the whole lovely and helpful especially when I had to leave early, the fruit smoothies that they make are delicious! You can rent bikes or motorbikes here to discover hue and the owner will pick u up from Hue station on his bike (only good for solo backpackers) which is a lovely touch.


Very friendly and helpful staff! Appreciated the fruits upon arrival. Rooms were also great, spacious and clean. We had a great stay here!


Very good value for money as you can hardly move without staff offering you a fruit salad on the house! Few flights of stairs up but our double room was very nice, spacious and clean - tv and solid wifi. Booked taxis to temples and rented bikes etc, all of which was reasonable and the staff are very helpful, If a little pushy on this front. Down what seems like a dodgy alley but is in fact more than fine - central location.


Staff always friendly & most spoke fair English. Hot tea offered every time we were in reception & we got a complementary fruit tray brought to the room one afternoon. The room was large & comfy, the bathroom was fine (but with constant water leak near WC). The room was made up & cleaned daily. Wifi was fairly poor a lot of the time, but there were two PC's in the reception area. Basic breakfast but ok. Quiet location (alley access a bit muddy but felt safe) & handy to everything we needed.


Great hotel and good value for money - huge rooms with good showers and tvs etc. Staff went out of their way to help us and we're so friendly and welcoming. Only criticism is that we booked a trip to halong bay through the hotel which turned out to be terrible - not their fault I guess but I would hope they wouldn't recommend the cruise company to anymore guests. Would definitely stay here again as the staff and accommodation were amazing!!!

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