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Waterland Hotel Reviews

35/42 Nguyen Cong Tru str, Hue, Vietnam

Reviews & Ratings Explained


290 Total Reviews
  • 95%Value For Money
  • 92%Security
  • 85%Location
  • 96%Staff
  • 81%Atmosphere
  • 92%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Waterland had the friendliest staff we encountered in Vietnam and the room was large and clean. I would recommend staying here. It is a short walk from the backpacker area and the river.

  • 1st Sep 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • All Male Group, 25-30
  • (1 review)


Very nice owner. She offers free fruits and smoothies. Very comfortable beds. Unfortunately we had a cockroach in our room.


Three of us stayed here for a night after a very tiring journey to Hue. The hotel were very accommodating and the staff were friendly and spoke English well. They provided information about tours and were very happy to help arrange anything for us (e.g. taxi to local bus station). The room was very clean and was comfortable to stay in. Breakfast was included which was tasty but basic. Overall a nice and easy-going stay.


This was a lovely place to stay we were warmly welcomed by the staff who are a credit to the owner. It is situated in a small alley way & so it is much quieter than the others, the hints & advice were great I highly recommend this hotel


Very nice and clean hotel. Staff were extremely friendly and helpful. About a 5 minute walk away from the main restaurants and pubs.


Extremely helpful staff. Rented us a automatic bike/scooter for 17 usd. Sounds steep but it included in house breakdown cover. Reason it was 17 usd is because we were riding 144km north to khe sanh and they would have picked us up if there were any issues. Try finding that from your local street vendor. We were also rented the same bike for 30 usd to take us from Hue to Hoi An via the Hai Van Pass. This included them collecting the bike and delivering our bagage. Much cheaper than others


We stayed here for 2 nights and really enjoyed it. The room was really big (only downside was there was no lift!), and the staff were so friendly - lots of advice and free fruit platters and fruit juice!

  • 12th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)


Staff are the most accommodating we have had!

Owner Comment (Hide)
Dear Robinson Thank you so much for having chosen Waterland Hotel for your recent vacation. We are very happy to hear that you have enjoyed your staying with Waterland Hotel We are also greatly delightful to know that you are pleases with our services.


Thank you for the services n hospitality. We can enjoy the trip to LaVang church by private car.

Owner Comment (Hide)
Dear Ely Thank you for sharing your experiences during your recent stay with us. We are thankful to your ideas giving an intention to contribute to a perfect service that we should attain.


Good free breakfast. Good location. Potentially had a rat in our room but unconfirmed.


In the summer 2014 I travelled in Vietnam from the South to the North so I have an opportunity to evaluate many hostels/hotels. This hotel was average. I book the Deluxe with one king size bedroom. What I was given surprised me so much. The door to the shower was squeaking and the main light was broken. In the room 3 additional lights were broken. I found a cigarette but next to my bed. The kettle was still filled with rotten water. Additionally, the air conditioning was quite loud.


More of a hotel really with good value double rooms and close to pretty much everything. One of the staff members can be a little pushy in selling tours and onward travel but on the whole lovely and helpful especially when I had to leave early, the fruit smoothies that they make are delicious! You can rent bikes or motorbikes here to discover hue and the owner will pick u up from Hue station on his bike (only good for solo backpackers) which is a lovely touch.


Very friendly and helpful staff! Appreciated the fruits upon arrival. Rooms were also great, spacious and clean. We had a great stay here!


Very good value for money as you can hardly move without staff offering you a fruit salad on the house! Few flights of stairs up but our double room was very nice, spacious and clean - tv and solid wifi. Booked taxis to temples and rented bikes etc, all of which was reasonable and the staff are very helpful, If a little pushy on this front. Down what seems like a dodgy alley but is in fact more than fine - central location.

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