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Via Matteucci 30b, 56124, Pisa, Italy

Reviews & Ratings Explained

49%

Rating
440 Total Reviews
  • 53%Value For Money
  • 47%Security
  • 53%Location
  • 44%Staff
  • 47%Atmosphere
  • 53%Cleanliness
  • 49%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

The servis was poor, because we wait about 2 hour to check in because have a festival at pisa. But still they need to standby one person to in charge. In the picture the hostel look very nice. But we get a totally deference place. It become worse went we booking for a room and they give us only a bed in living room. Its no nice at all. We pay in a same price.

  • 16th Jun 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


20%

Its the worst hostel I've ever visited. The owner is a lady who is very rude.In our accomodation details, it was clearly mentioned that breakfast is included. When we reached there, nobody was there to open the door first of all and then after long wait when we checked in and asked about the timings for the breakfast, she told that its not included.I continuosly showed her the booking details, but she refused to see it.She instead was giving 2 euro disc for 3 of us, 2 euro= 3 brkfast,we refused.


60%

no one there to let us in even after informing them what time we would be there. After a couple of hours trying to contact them we were told that our bed wasn't available at that location and we would have to go somewhere else. I argued that we had paid money for a taxi to get there. If it wasn't for another guest giving up her room that had two bunks I don't know what would have happened. Given a bath mat for a towel. Asked to leave at 8am the next morning. Breakfast was served between 8 & 830

  • 14th Apr 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


37%

The hostel was opened when I arrived and there was nobody there. I had to wait for 1 hour until appear a guy responsible for cleaning the hostel. I left my luggage there and went to see the city. I returned around 3 pm and I kept waiting for more than 1 hour in front of the hostel. Then I went to a supermarket to eat something and when I returned to the flat again a girl told me that the hostel was closed, so I had to move to a different place. I had to walk in Pisa for 3 hours until find a plac

  • 13th Feb 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


20%

I arrived there quite earlier than my booking Then I wanted to leave my baggage there before check in but they did not accept me In addition their location is terribly far from train station and centre so I decied to stay another place. What I want to say is that do not choose there.

  • 7th Jan 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • All Male Group, 25-30
  • (1 review)

Owner Comment (Hide)
You are arrived at the hostel at 9:00 a.m Check in time is from 14.00 until 24.00 As you can see on the maps the hostel is 10 minutes walking from the Central Train Station and 15 minutes walking from the historical centre



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