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Welcome Surf Hostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
7.8
Very Good 200 Total Reviews
  • Value For Money 7.1
  • Security 8.0
  • Location 8.0
  • Staff 8.3
  • Atmosphere 8.5
  • Cleanliness 7.4
  • Facilities 7.5
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7.8
Very Good 200 Total Reviews
  • Value For Money 7.1
  • Security 8.0
  • Location 8.0
  • Staff 8.3
  • Atmosphere 8.5
  • Cleanliness 7.4
  • Facilities 7.5

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • France, Female, 18-24
  • Novice Nomad
  • 3 reviews
5th Mar 2017
8.9

Welcome Surf Hostel is a nice and quiet place to stay in Ilha grande. The staff is nice, you can ask for some good tips for exploring the island. The breakfast is realy good! But in the kitchen it should have some butter or oil for cooking. Someone who want to cook something need it!

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Ola, agradecemos e ficamos muito feliz em saber que voce gostou do hostel, estamos em uma area maravilhosa. Fazemos o maximo para que funcione tudo com limpeza seguranca etc. Da nossa parte oferecemos uma cozinha com utensilios necessario para o hospede fazer uma rapida refeicao, Quanto ao hospede ele tem que trazer seus proprios mantimentos necessarios. Atenciosamente WSH

  • Anonymous
  • England, All Male Group, 18-24
  • Novice Nomad
  • 9 reviews
1st Mar 2017
4.9

The standard of accommodation in this hostel is very basic. Our room was particularly small, with no air-conditioning which given the heat made sleeping difficult. The wifi was subject to regular and prolonged outages and the shower pressure/temperature was inconsistent at best. On the upside, the hostel is not too far from the main pier and the staff were always helpful and approachable.

    • 2.0Value For Money
    • 6.0Security
    • 6.0Location
    • 4.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 9 reviews
1st Mar 2017
9.1

Great hostel with great breakfast & laundry service and helpful staff. Would stay again.

    • 6.0Value For Money
    • 10.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Ola Francesca, ficamos muito felizes quando nossos clientes ficam satisfeitos. sera um enorme prazer te la conosco novamente. Agradecemos muito quando os clientes reconhecem todo nosso trabalho. Sera um enorme prazer te la conosco novamente. Abracos de toda equipe do Welcome Surf Hostel

17th Feb 2017
7.7

There was a beautiful atmosphere in the hostel with lovely people, unfortunately this atmosphere got destroyed by the host and some really annoying rules with alcohol. The place is really relaxing with many hammocks and the breakfast ist good as well. Actually there have good air connections but some reason they turn it off at 7 in the morning.

    • 6.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 4.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Agradecemos a sua presença, sua escolha e ficamos muito agradecidos por terem gostado do ambiente e instalações do Hostel que para chegar a esse ponto nos exige muito trabalho, dedicação e principalmente controle, para oferecer tranquilidade e comodidade ao maior número de pessoas, claro não podemos agradar a todos.(enquanto uns querem beber tem pessoas querendo descansar) Nosso controle com o álcool, veio com anos de experiência, por já sabermos as consequências procuramos evitar-las. Porém 90% dos clientes entendem e saem para beber na praia. 9℅ desobedecem as regras da casa mas bebem disfarçadamente porém no controle e 1% simplesmente desrespeita por completo as regras da casa e acaba tirando o conforto, e o sossego dos demais Hóspedes. Não nos sentimos rígidos enquanto a aplicação da regra, sendo que vcs chegaram 15:00 hs com as bebidas, e logo educadamente relembrarmos que não se podia beber explicamos o motivo é vcs pediram desculpas e disseram que não iriam beber, e foram para frente da casa, fora da vista da recepção, mais não das câmeras e enquanto vcs nao estavam incomodando ninguém, fizemos que não sabíamos que estavam bebendo( juro que achei que pra quem estava começando as 15:00hs num sol de 40 não aguentaria beber até as 19:00 hs). Quando deu 19:00 hs nos mostramos cientes e pedimos que encerracem com a bagunça e a bebedeira, e vcs disseram que já estavam saindo. As23:30 hs após várias vezes pedindo a colaboração de vcs e cada vez falando mais alto e bebendo mais, tive que ser rígido e tirar tudo que tinha de álcool Tenho certeza que deixamos mais gente satisfeita que insatisfeita. Passe a respeitar mais o próximo, e os lugares onde vão que não terá mais esses tipos de problemas.

24th Jan 2017
8.0

Really nice hostel. Good fun. Great atmosphere with a social common area. Breakfast was excellent with some hot options. Our room was upstairs which was a bit like staying in a tree house - lots of bug spray required! Overall highly recommend.

    • 8.0Value For Money
    • 6.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 6.0Cleanliness

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