X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

West Lake Youth House Reviews

No.62-3Nanshan Lu, Hangzhou, Hangzhou, China

Reviews & Ratings Explained

82%

Rating
517 Total Reviews
  • 82%Value For Money
  • 80%Security
  • 86%Location
  • 92%Staff
  • 83%Atmosphere
  • 74%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

91%

Nice quiet hostel in a beautiful setting. It is not in the main town but on West Lake and close to many temples. The staff were really friendly and helpful.


83%

Nice queit location but close to the West lake. Staff were very helpful but the atmosphere in the comunal areas was a little too quiet


97%

The staff extemely friendly and good English speakers. Made my stay in Hanzhoug much more confortable and easy. Their translations and indications on how to get to places worked alwyas fine. The place is nice and quite, the room just too small but clean.

  • 1st Jul 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for feedback,welcome back.

69%

old chinese people on the room

  • 23rd Jun 2015
  • Novice Nomad
  • Anonymous
  • Chile
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hey man,Like 40 years old is not old OK?If you complain about that,I don't know why you chose the dorm.Be nice.

80%

the lobby looked fabulous and the wifi there was good, but when we went into the room, it was kind of disappointing. Wifi was not stable, and we found a huge worm next to our beds. the workers there told us that worm problem was serious in the area. but, overall, it was a nice experience staying in the hostel for its reasonable price.

Owner Comment (Hide)
Sorry for the unpleasant things happened,we will improve that.

91%

We spent one night there. We had 3 beds in a dormitory of 4 people, we slept well and the room was clean enough. The staff was very useful with a lot of advices and spoke very good english (it's very appreciate in China !). Food was good and ready in only 10 minutes (for an omelet). Internet connection is only in the common area but I could do a job interview by skype very easily and without trouble. I recommend it !

Owner Comment (Hide)
Thank you for the rate,welcome back.

74%

We were very very happy and impressed that when we needed to get a taxi one of the members of staff came out to help us which was invaluable because we would never have managed without her!! Thank you :)

  • 27th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for the rate,welcome back.

80%

Very nice, english speaking staff. Room could be better maintained and heating could be more evenly distributed in the room. Good location near the lake and away from the town.

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for the rate,welcome back.

97%

A great hostel: everything was clean, there was a heater, lots of seating, they had food (not the best, but reasonably priced), nice and helpful staff. The location wasn't the best because you had to walk a bit if you didn't want to eat at the hostel, but great for parks, viewing the lake, and there was a bus stop nearby. Also it was next to a school, and I imagine they get pretty loud. Also, one of the dogs had puppies while we were there!

Owner Comment (Hide)
Thank you for the rate,hope you have a great trip in Hangzhou.

89%

I thought the staff were very friendly and extremely helpful, they gave me tips on where to go and how to get there. The hostel was cheap and the location is perfect for anyone planning to stay in Hangzhou, literally across the road from the famous West Lake.

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for the rate,welcome back.

80%

Good Latino right next to the West Lake and Leifeng Pegoda. Friendly staff that are very knowledgable about the area of bus routes etc. Food was good quality and a reasonable price. The only downside was the wifi connection in the bedrooms and the bathroom being a little smelly. I don't think the cleaner cleaned it very often? Overall, a great hostel with a great location! I would stay there again!

Owner Comment (Hide)
Thank you for the rate,welcome back.

91%

Very helpful staff, great environment, acceptable food and coffee and very nice pets. The only problem was the low pressure of water in the shower. Highly reccommended

Owner Comment (Hide)
Thank you for the rate,welcome back.



View all Hangzhou Hostels

Please give us your feedback