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West Two London Reviews

22-23 Kensington Gardens Square, London, England

Reviews & Ratings Explained


2122 Total Reviews
  • 66%Value For Money
  • 64%Security
  • 82%Location
  • 66%Staff
  • 58%Atmosphere
  • 54%Cleanliness
  • 52%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Great Location to walk into London!


no fridge which was a bit of a problem. and not enough bathrooms


Nice soft beds, clean private showers, and the staff was very nice. Very small common room though.


It's a good value for money if you are staying a small time in London! It is near the city centre and is not expensive! For me it was ok, because I only stayed one night there and it was near Victoria coach! But I didn't want to stay more time there! Staffs aren't so clean, mainly the bathroom!

  • 29th Mar 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)


You get what you pay for - the location is great and very convenient. The rooms vere clean and the staff very friendly and helpful. On the other hand, the kitchen is quite terrible - no fridge, no kettle. But as I said, for the price, I didn't expect much. If I'm going to London again, I would consider staying there again.


I still don't understand if it's normal having security guys that don't speak English or are arrogant towords some guests (lust for power). Bed where my friend slept was dirty from previous night. They also don't provide lockers. U can leave stuff in reception but they don't assume any responsibility anyways. Is it a joke? What?! The hostel is well cleaned and the atmosphere is almost ok.


the staff was quite moody and all the toilets/showers were constantly dirty

  • 21st Mar 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 25-30


Improve security in the building and movements with the various rooms. Staff need better training and able to moderately speak in English. The Location of the hostel was London and not Spain! People allowed to eat and drink in the rooms. As there was only one main light in the room(ceiling) the people on the upper bunks were constantly disrupted from sleeping after midnight.


It's a fairly standard low end London hostel. Atmosphere isn't much because like other cheap London hostel's it's filled with people living there. Staff had music blaring until 3am in reception next to my room. I honestly thought there was a party going on in the building next door. They only turned it off when I got fed up, went to the loo and figured out it was reception. I was wearing earplugs!


This hostel is in a nice area, but the facilities were disappointing. Everything was falling apart, it had a weird smell, and the "common lounge" downstairs was disgusting.


I want to say thank you very much to the staff for the cleanliness and atmosphere. My wife, my 16 years old son and me loved it to stay at West Two London!! It's a nice place to stay, when you don't have the financial funds to stay in an expensive hotel.

  • 5th Mar 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 41+
  • (1 review)


You get what you pay for - beds aren't exactly comfortable, few power sockets, kitchen dreadful, showers downright awful. But it seems reasonably safe (warning in the hallway indicates that thieves operate there, though), and well-located. Other guests were absolutely fine.


The hostel is in a great location, near 3 tubes, loads of cafes, pubs, restaurants and shops around and Hyde Park 3 min walk away. The staff are really friendly. We did have a issue with the lock in our room, a guy came into our room in the middle of the night just by pushing the door but he was drunk and was just lost. We did mention it to a guy who worked there and he said he'll get a new lock straight away, so it should be fixed by now. Apart from that, great clean hostel.


My stay at this hostel was alright. It was nice enough for a place to sleep, but not somewhere I would want to spend any real time. The whole place was kind of dirty. I would recommend it if you need a place to crash for the night, but not much beyond that.


A bit different hostel: this look like more a long term stay place for workers with also some young people but the latter is definitely not the main atmostphere of the season. Area is said to be refurbished but is a little bit dusty and smelly in some areas. Wifi internet is very poor, and I've seen several people having to use their laptop sitting in the stairs. Dishes/Cups are not that available. Staff looks knowledgeably experienced so this should be resolved somehow (?)


Clean bed linen. Good wlan in the stairway. Some bathrooms I liked... Some I disliked. I liked the door of my room, felt safe. In front of the hostel is a quiet street, which is very good. To the next subway station its only five minutes by foot. But, there is not a single cupboard which guest can lock.

  • 20th Feb 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


The toilets were clogged and dirty water in all the ground surrounding it. The room was very stuffy and smelled of whatever incense the other occupants were using. the luggage storage is not a luggage storage it's just the staff throwing the bags in whatever space left behind where they sit in the "office". The carpets are torn and smelled someone can fall and hurt themselves

  • 20th Feb 2014
  • Novice Nomad
  • Anonymous
  • Trinidad And Tobago
  • Female, 41+
  • (1 review)

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50% of the toilets are out of order




Don't expect any luxuries,but this is a suitable inexpensive option to stay in Central London with sightseeing and shopping just around the corner. -Good showers(hot/good pressure).Bathrooms get cleaned at least twice a day! -Kitchen functional,if sllghtly underequipped.-TV room cosy,but a bit small. I would have had a enjoyable time here,if it wasn't for a lunatic spanish couple in my room(12),think crazy bit**,a.k.a. Chica super loca and her un-happy in love acquaintance,Senor Tonto Desperado

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