Group Booking Terms and Conditions
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellation fee: Part or full cancellation must be in written form and may arrive us AT LEAST 3 months before arrival. If the deadline was not kept the cancellation fee is to be paid per person for all ordered services as listed: at least 3 months before arrival: Free of charge, 40% by 3-1 month, 70% by 1 month- 1 week, 90% within the last week, 100% of the total price on the date of arrival.
These rules also apply if individual travelers withdraw from a group or are unable to travel without notice!
Additional Terms and Conditions
cleaning fee/bedlinen: 2 EUR per Person. Breakfast: 4 EUR. In the case of damages caused by the guest, the compensation law regulations apply. As a result the guest is liable for all damage and disadvantage suffered by the accommodation provider or third parties due to his/her fault or fault of his/her companion or other persons for whom he is responsible and even when the injured party is entitled to claim compensation directly from the accommodation provider. Westend City Hostel has the right to charge your credit card for the outstanding amount and damages. Liability for damages has to be taken by the person having caused the damage or his/her parents or-in the case of groups-the person /authority having carried out the reservation.
The contractual partners agree that the hostel is not liable for any property brought by customers or visitors to generally accessible areas or in hired guest rooms. The Hostels liability does not extend to valuables such as laptops or notebooks, cameras, money, etc., which are to be deposited at Reception and are subject to a special safekeeping agreement. If the customer fails to surrender his/her valuables, then the hotel is relieved of any liability for these items.
The Austrian hotel terms and conditions (AGBH) of the 15.11.2006 are
valid as far as nothing else agreed. Place of jurisdiction is Vienna.
General Group Booking Terms
- The booking deposit is non-refundable
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