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Westend City Hostel Reviews

Fuegergasse 3, 1060, Vienna, Austria

Reviews & Ratings Explained

76%

Rating
1235 Total Reviews
  • 73%Value For Money
  • 83%Security
  • 84%Location
  • 83%Staff
  • 67%Atmosphere
  • 75%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Good hostel. Conveniently located near Westbanhoff train station, and right next to Mariahillfer St., from where you can walk, bike or catch a subway to old town. Beds are ok and bathrooms are clean. Breakfast for 4 euros is very good. Wifi is bad at bedrooms but ok at common spaces. They have laundry for 8 euros, which is ok. Staff are Ok, not the most friendly ever, but ok. For the price, totally recommended.


60%

I've stayed here previously and had a decent time. So, I decided to stay again. Unfortunately, for the duration of my stay, the Internet was not working. I often work while traveling and require Internet to do so. The staff was rude about the situation & provided the same tired, rehearsed answer anytime someone questioned the problem. If you need Internet for work or booking your travels, do not stay here. This is unacceptable by today's standards. They shouldn't advertise free WiFi.


66%

This was one of the most unpleasant stays in years of travel. First, your directions were inaccurate: from the Erdberg International Bus Terminal there is no U3, only a U2, on which you must transfer to another line to get to Westbahnhof. Then, again the directions are inaccurate. One must go to the Europlatz, cross it on the right side of this immense space, and then take the second right (Millersgasse) not the first as you instructed. Arriving late, tired and hungry. . .(continued below). .


63%

No wifi in the rooms not enough powerpoints in the rooms Very close to the main train station tho


74%

Nice place to stay


77%

Only the wifi is not working while you need to check something important, other than that everything is cool and nice.


77%

Good location, very convenient metro get access to all the attraction part. But need to work out a little more for WIFI, but the staff are really helpful and friendly. Would come back again if there any chance.


69%

It's average. Biggest turn off is that there's an old guy staying in our room. Shouldn't there be an age limit or something? Location wise, it's near the west bahnhof, so that's handy.


69%

The location of the hostel is very convenient. The staff is also very friendly and the amenities are good. But there were no free lockers in the room. Also charging individually for bed linen is a bit over the top. Why not include it in the hostel fee? But these are very small issues. I liked the overall feel of the hostel. I would definitely recommend it to anyone visiting Vienna.


74%

The hostel is close to the subway and 30 min from the city, the staff is nice and helpful .. Although, the 12 beds rooms are a bit crowded and still expensive


83%

Hostel was great, really enjoyed the room. The only negative was some of the people I was sharing the dorm with weren't the best roommates, but that happens when your in a 8 person dorm. STAY HERE!!!


74%

It was a very comfortable hostel in a good location. The facilities were nice, but the WIFI was terrible, which was really frustrating when that was our means of communication and determining our transportation. The staff was very friendly and the rooms were fine, but they didn't provide lockers and renting a towel was pricey.


80%

Great position, close to the metro station and to the city center. We had to pay for bed sheets, towels and breakfast. Cool to have reception open 24/7




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