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Westend City Hostel Reviews

Fuegergasse 3, 1060, Vienna, Austria

Reviews & Ratings Explained

79%

Rating
1033 Total Reviews
  • 80%Value For Money
  • 80%Security
  • 85%Location
  • 83%Staff
  • 71%Atmosphere
  • 80%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

i was second time in WE hostel and we had a very good time

  • 4th Apr 2014
  • Novice Nomad
  • Anonymous
  • Serbia
  • Female, 31-40
  • (1 review)


89%

Staff were really nice and helpful. Shower head was loose in my room so it kept sliding down, needs to be fixed but i'm sure it will be. Good location next to a main shopping district and not too far from city centre.


54%

I stayed in this hostel five days. Hostel close to Hbf. I come from Asia. These hostel staffs are very strange. When the Asian women talked to the guys in living room. They came to check (: Very strage. Some kind of dismicration, not respect. I suggest that the staffs must clear their mind first. 这个地方歧视亚洲女性。很奇怪。


94%

Great, friendly staff and was great being able to leave our bags before our rooms were ready and after check-out, before our train. Great location. Really clean and lovely hostel. Would definitely stay here again and would recommend to anyone to stay here!

  • 1st Mar 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 31-40
  • (1 review)


91%

convenient and calm location, nice staffs. i had a nice stay!


80%

My food was stolen out of the fridge. That wasn't fun.

  • 28th Feb 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


74%

Vienna is not a cheap city, so the hostel is ok. The wifi doesn't work in the room, you have to go to the chilling area. There are few power sockets in the room. The breakfast is 4 euros and doesn't have variety. The staff is really nice.


80%

I met some good roomates there and the breakfast was so great the location is really nice , near the metro and train station the only thing sad is that I forgot my magnets which I bought in Hallstatt and Salzburg in the dorm > < I stayed in the female room for 8 people, 25/2-1/3 . the room number is 11 so if you see that , please contact with me , I will be really thankful about your help :) thank you so much


83%

Should accept credit cards

  • 14th Feb 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


60%

The common area is too small and some staffs are so rude. The cleanliness is bad.

Owner Comment (Hide)
Dear guest! Thank you for staying at Westend City Hostel. We can proudly say that our guests are always very satisfied with the cleanliness. Keep in mind that we clean the rooms during the day and can´t be held responsible for the (hygiene) standards of other guests i.e. the state of the rooms after the cleaning staff hast left the building. Kind regards the Westend City Team

94%

Considering that Vienna is an expensive city, this hostel is a good option if you a re looking for a nice place to stay at that is not so expensive. A few observations though: kitchen has the basics, so if you're thinking on cooking there, don't plan anything too elaborated. Also, it is ABSURD that you have to pay in order to sleep with clean sheets!!! That's a basic service any hostel should offer their costumers, but no, instead, they make you pay for it! Other than that, I would recommend WCH


80%

We stayed for 3 nights and because of NYE we enjoyed a lot the experience with the roommates. It is walking distance from thé station Westbanhof and that is great. It could have a nicer living room and the microwave didnt work. Staff is really friendly. Internet had bad réception from thé rooms. It is a good hostel anyway


69%

I wasn't crazy about this place. It was clean and the staff was really great, but as far as everything else, I've stayed in better for the price. Some things you should know. The kitchen is tiny for the number of people staying; the knives are chained down in fact,the computers in the common room aren't functional. Also, you do not receive a wifi signal in your room, which means you are either sitting in the stairwells or common area when trying to use the internet. I would not book again.

Owner Comment (Hide)
Dear guest! Thank you for staying at the Westend City Hostel. We use the space we have as efficiently as possible. Keep in mind that our beautiful building is quite old and this makes remodelling very difficult. Furthermore the lack of WIFI connection in the rooms keeps guests from disturbing others from sleeping (e.g. Skype...etc...) We must admit that the computers in the common room are troublesome, but we are striving to set up a better surfing experience. Kind regards the Westend City Team

77%

Big hostel in a popular city - I think they do a pretty good job considering this. My 3 nights in the 8 bed dorm were perfectly comfortable. Very good location, i thought.


66%

no internet in the dorms

Owner Comment (Hide)
Dear guest! Thank you for staying at Westend City Hostel. We do not set up WIFI connection in the rooms because we try to hinder guests from disturbing others from sleeping (e.g. Skype...etc...) You are always welcome to use the internet in teh common room 24/7. Kind regards the Westend City Hostel Team

66%

I thought that the staff was very disinterested in helping us out.


60%

Maybe can provide thoughtful service


83%

Very very nice stuff! Loved you guys :) Keep your spirit!

  • 14th Dec 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


40%

The room really stank. It's a large hostel with a small kitchen and social which doesn't really attract people into it. In addition there isn't anything organised to help people meet each other and these two points combined meant it was almost impossible to meet anyone which is a problem if you're travelling alone. Staff response to questions about what was good to do was short and not much help. Nice enough otherwise but other hostels I've stayed at offered more.

Owner Comment (Hide)
Dear guest! Thank you for your review. The rooms are cleaned and aired daily. We can not be held responsible for the other guests´ hygiene. If you are looking for party there is a backpackers bar 2mins away (advertised at the reception) The hostel is situated in a quiet living area. Therefore our guests enjoy the peace and quiet during the night. Kind regards. Westend City Hostel Team

80%

The charge you €2 for cleaning bedsheets. Nonsense !!


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