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Westend City Hostel Reviews

Fuegergasse 3, 1060, Vienna, Austria

Reviews & Ratings Explained

83%Overall Rating

From 76 ratings
  • 79%Character
  • 84%Security
  • 87%Location
  • 87%Staff
  • 78%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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70%

The hostel was good, a little far from the downtown, but people knows that (if they look the map on the page of Hosteworld). I think internet would be for free, and so the towels (they have'em for sale).

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • Argentina
  • Male 31-40
  • (5 reviews)


90%

The staff was very friendly and helpful. It's close to the city center so if you don't mind walking you can walk everywhere! Nice and clean!

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (5 reviews)


80%

I like the breakfast, what I didnt like is that in the dormitorie bathroom doesn't have soap to clean your hands so bring yours, also there were people from all ages since kids to old people... So you dont feel good young atmosphere.


77%

location is good, close to the station. the room is clean, and the toilet is also acceptable. recommended

  • Globetrotter
  • 26 Apr 2012
  • Anonymous
  • China
  • Mixed Group 25-30
  • (28 reviews)


37%

My whole stay in Vienna was ruined because of this hotel and this is the WORST WORST WORST experience I've ever had!!! The staff was not professional at all!!!! I know I was just paying for a bed so I only expected was just a bed and sleep till morning. However, even that simple they could not fullfil. During the first night of my stay, i was awake twice saying that i stayed at a wrong bed which it was arranged by the check-in staff, it ruined the atmosphere of the room and i could not sleep

  • Novice Nomad
  • 26 Apr 2012
  • Anonymous
  • Hong Kong
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Dear guest. First we want to say that we are sorry to hear that your stay was an unpleasant one. Please consider that we are a hostel with dormitories. This means there can always be a mixup with the bed allocation. Especially when guests don´t occupy the beds they were assigned to. Please also keep in mind that as a gesture of good will we moved you into a smaller room for the cheaper price. I doubt that one uneasy night ruined your whole stay in vienna. Therefore please only give negative ratings about the hostel! Thank you. Your professional Westend City Hostel Team

93%

we liked a lot. it was 2 metro stations away from the city center. the hostel is very pretty and the staff is very helpfull, the breakfast is great to start the day. you have you own locker, there is hot water and everything! we recomended alot.

  • Novice Nomad
  • 25 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


93%

Very weak Wifi signal. It is a shame really because everything else is good with this hostel.


93%

very professional hostel. I have stayed there for a weekend. the only problem was the noise during the night because of some guests. but this is not a problem of the hostel anyway. very good place. fair price.


80%

Good hostel, we would stay again.

  • Novice Nomad
  • 18 Mar 2012
  • Anonymous
  • New Zealand
  • Couple 25-30
  • (9 reviews)


77%

Would be nice if there was a legitimate kitchen to use.

  • Globetrotter
  • 03 Mar 2012
  • Anonymous
  • Canada
  • Mixed Group 18-24
  • (33 reviews)


57%

From 2 backpacking girls on a budget: Aside from teh good breakfast, not our best stay at a hostel. We stayed two nights and our room on the top floor (so many stairs) absolutely reeked! It was the worst smell you could imagine and no way to get rid of it. The staff wasn't particularly helpful, but they weren't rude. The bathroom had water bugs and a light in the hallway that came on automatically and blinded us at night.

Owner Comment (Show)
Hello, the top floor is reachable by elevator too. We a very sorry for the "bugs" inside the bathroom, but we never had that type of insects in our house before. Usually our rooms are very clean, because the cleaning staff is very efficient at their work. We regret the impressions you have of our place and hope that the rest of your stay was worth travelling to our city.

97%

Amazing... Location was awesome


80%

Location was excellent for metro use, but very far away from the city center if you are considering walking. Overall, very clean with great facilities.

  • Novice Nomad
  • 26 Feb 2012
  • Anonymous
  • USA
  • Mixed Group 18-24
  • (2 reviews)


90%

super hostel, tres bon accueil et facile d'acce. tres propre et avec le petit dejeune, j'ai passe un super week-end. je recommande ! very good hostel. very friendly and easy access. room was realy clean and calm, with a good breakfast. I had been a very nice week-end ! Thank !


83%

Pros: - clean hostel (well kept common areas, clean sheets & very clean toilets) - very close to the Westbahnhof, so it is convenient to get around the city - breakfast included (basic but decent) - friendly and knowledgeable staff Cons: - no towels (not even on rent), but you can buy towels if needed - rather dull lobby (but this may have been due to the particular set of people at that particular time) - no universal socket adaptors (you need to have your own) - no snacks vending machine


87%

Westend city hostel is great and very clean! The location is super, next to the new Westbahnhof-station and Mariahilfestrasse with all the shops nearby. Breakfast was nice surprise, even though it was very simple. Hostel was also very quiet at this time (January) of the year. I would definiently stay again and recommend to everybody! Gives you a good value for the money.

  • Novice Nomad
  • 18 Jan 2012
  • Anonymous
  • Finland
  • Female 25-30
  • (1 review)


80%

Nice hostel, very close to the train station, but a bit of a walk from the major sights. Breakfast was pretty standard, with bread, jams, muesli, and coffee or tea. Common room was nice and big, but kitchen facilities available are a bit limited, with only water boiler and microwave for cooking. Wifi didn't work on the upper floors of the building. Staff were friendly and helpful.

  • Novice Nomad
  • 16 Jan 2012
  • Anonymous
  • USA
  • Mixed Group 18-24
  • (6 reviews)


73%

It was great, but I didnt like that They kept my ID at the reception its a very negative impression.

  • Novice Nomad
  • 15 Jan 2012
  • Anonymous
  • Hungary
  • Female 18-24
  • (4 reviews)


100%

Our two-bed room turnedout to be an appartment. Thanks guys :-)

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Germany
  • Couple 18-24
  • (2 reviews)


73%

Rooms are too small but toilet is clean. Breakfast is poor with not many food to choose.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Hong Kong
  • Female 18-24
  • (1 review)


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