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Willow Bank Hotel Reviews

340 Wilmslow Road, Fallowfield, Manchester, England

Reviews & Ratings Explained


163 Total Reviews
  • 60%Value For Money
  • 70%Security
  • 75%Location
  • 65%Staff
  • 65%Atmosphere
  • 50%Cleanliness
  • 40%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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1.There was no hair dryer in the room. Three different counter staff were asked at different times. each one promised a solution which did not happen. leaving a card for the cleaner seemed to work though! 2.We ordered a newspaper which was not delivered the receptionist who registered us took the order, then said sorry it was not entered on the system 3. The bathroom was tacky and in need of an upgrade. There was not enough water pressure to make the shower mechanism work properly .

  • 12th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


Didn't cost a lot to stay so didn't have high expectations however was disappointed by what I consider basic essentials. Is a shame the room and ensuite were so run down, dated and somewhat grubby as it was a nice size room. The shower was the worst ever I would describe as a dribble and the towels smelt like they had been in a greasy kitchen. From what I understand from other reviews our room no 25 was in the old non updated side of the hotel that certainly needs a makeover.

  • 29th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)


Although the cost of the room was good and cheaper than Best Western website, the room was appalling with an old single bed. The room was tiny with a wooden partitioned wall to the next room so the noise level was poor. I am not sure why the hotel did not give a decent room as the hotel was half full. I think Hostelworld should be clear on their website that customers will be given sub standard rooms. I have used other websites and although single traveller had a double room.

  • 28th Oct 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Male, 41+
  • (1 review)

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