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Wombats City Hostel Vienna - The Lounge Reviews

Mariahilfer Strasse 137, Vienna, Austria

Reviews & Ratings Explained

88%

Rating
8411 Total Reviews
  • 88%Value For Money
  • 89%Security
  • 91%Location
  • 92%Staff
  • 87%Atmosphere
  • 86%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

friendly staff, clean, good location, everything you need for a weekend


89%

It is a cool place to stay if you are going as a group of friends. The bar is very busy and there were bands playing both nights of my stay. The first night there was a heavy metal band screaming very loudly, though, so it wasn't very pleasant. There seemed to be quite a few people who were not guests (I guess they were there to see the band). The breakfast was very good for EU 3.90. The room was big, clean and safe. It takes half an hour to walk to the city centre and 5 minutes from the station


74%

The bed full of dust


89%

Nice to stay again


97%

Really good hostel, good location (right in front of the rail station), good breakfast (although you have to pay, but I think it's worth it)


77%

I was not really impressed with the bed sheets. I didn't like that you had to put them on yourself (we struggled with them in the dark as another roommate was sleeping), and my blanket had burn marks all over it; I didn't feel comfortable sleeping under it with only a top sheet (no duvet cover). Facilities were great!

Owner Comment (Hide)
Hey there! thanx for your review! With around 240 beds it's not really possible to let our Housekeeping make all the beds and still keep the price attractive. Also a lot of people like the fact that they SEE that the sheets are freshly packed and sealed when they first use it :)About the burn marks, i can't say any more than my honest SORRY for that! I understand that it was in the middle of the night, but next time just come to reception and swope them for fresh ones :)!All the bestKersti

71%

The hostel has a very good bar and big room. However when i arrived in the hostel i didn't have money in euros to pay, so i asked to the girl that works there if i could give her a bigger quantity in pounds as a warranty and pay the money in euros in the next day, as it was about 10pm. The girl was very rough and tell that she wouldn't do it, saying that i'm brazilian and i wouldn't pay her. Xenophobe is unacceptable is all situations, and even more in a hostel.

Owner Comment (Hide)
hey there, thanx for your honest feedback - without that we couldn't improve our service :)! I just talked to the receptionist who checked you in and she really apologizes - she really didn't mean it! She is a person with a special sense of typical viennese dry humour which not a lot of people get ;) But i can tell you she's very sorry and she didn't want that! I hope you still had a nice time and maybe coming back!? :) HAppy travels and all the best Kerstin

94%

Location is very good, just few minutes walk to western station and next to two super market. Staff are friendly and helpful.

  • 7th Apr 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 31-40
  • (1 review)


100%

Great hostel, friendly staff!


77%

Price is acceptable. Location is good.


89%

Very secure and clean


97%

A very nice hotel with a great atmosphere. I highly recommend this place. Their breakfast is a little disappointing because it doesn't have many options for vegans.


100%

Thye stuff was very helpful and friendly.


100%

Wombats are great hostels. the all have bars and i have stayed at 2 of the 3. they are very big but even so you can still make friends


100%

Just great

  • 2nd Apr 2014
  • Novice Nomad
  • Anonymous
  • Austria
  • Male, 31-40
  • (1 review)


100%

Always a great place to stay when in Vienna!


100%

Excellent service, friendly staff, good value/money. Clean place, easy to access. I'd recommend to everyone, and I'll visit this place again for sure!

  • 31st Mar 2014
  • Novice Nomad
  • Anonymous
  • Hungary
  • Male, 25-30
  • (1 review)


77%

Nicely located hostel with pretty small kitchen and two small fridges. It is pretty big, but more like place for clubbing than regular hostel. Has wonderful common zone with ability to charge your devices. Each bed has own lamp and socket(!). However, the bar in basement could be too noisy, especially if there is a concert there. Kitchen is equipped pretty good, but it is too small to allow more than two persons to cook simultaneously.

  • 29th Mar 2014
  • Novice Nomad
  • Anonymous
  • Russia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hey there :)! thank you for your feedback !! I'm very sorry that you heard sounds from the bar - eventhough the bar is in the basement, doors are closed and usually the bar is pretty soundproof. I'll investigate on that and try to find a better solution for our sleeping hostel guests :)! Happy travels Kerstin

69%

I like the couchsurfing event which was organised there.

  • 27th Mar 2014
  • Novice Nomad
  • Anonymous
  • Hungary
  • Female, 25-30
  • (1 review)


94%

It is great place to stay. It's location is good also prices low. I got great breakfast for 3.90. Staff was really familiar and helpful .


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