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Wombats City Hostel Vienna - The Lounge Reviews

Mariahilfer Strasse 137, Vienna, Austria

Reviews & Ratings Explained

88%

Rating
8893 Total Reviews
  • 86%Value For Money
  • 91%Security
  • 90%Location
  • 93%Staff
  • 87%Atmosphere
  • 85%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Poor was the cleaning on the floor and, especially the beds looked incredibly dirty. This was not very nice!!

  • 26th Apr 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey :)! thank you for your feedback! We're very sorry that you found your beds dirty :( We're taking action so that that's not happening again in the future - Very sorry again! Hope to maybe still see you at wombats THE LOUNGE again in the future :)! All the best Kerstin

86%

Good!! If I go to Austria, I will stay here again^^


100%

I love this place. T he receptionist is so friendly, not much to say, but surely worth every penny.

  • 24th Apr 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • All Female Group, 18-24
  • (1 review)


89%

Staying in wombats is always a good choice, you always know that the beds will be nice, clean and comfortable. You have to pay for the breakfast but it's worth it because it is delicious and it is for a good price. Internet worked pretty well, staff were nice, the bar is great. It's no so close to the city centre but it's just in front of westbahnhof train station. No complaints about it!


91%

Very helpful guy in reception! Even helps me to carry the suitcase to upstairs! Very good security facility. I would like to stay there again if I visit Vienna again :)


94%

Great hostel, a metro ride away from all the sites and right next to Westbahnhof


100%

Great hostel.


80%

Very nice room but the bathroom was a bit of a disappointment. Lack of basic things like a liquid hand-wash soap! But good bar..there was live music the day we were there..and one free welcome drink! Location was quite decent as well.


97%

Love this hostel! Only complaint is there's no soap in the bathrooms.


97%

Great staff!! great place to stay, i would only add lockers with security in the rooms. the breakfast was deeeelicious!!!


89%

friendly staff, clean, good location, everything you need for a weekend


71%

This hostel has potential, but when it's booked with middle/high school groups the experience becomes annoying. Yes it's close to the metro, but I had to take it to get anywhere. Not much in immediate surroundings. The 8 person dorm had a small shared bathroom (toilet+shower). Half of my room was sick people (got me really sick), hostel gave us fans because room got muggy. Bring hand soap! Nightlight and outlet for each bed is great. Lockers are a good size. Breakfast = continental - hot foods.

Owner Comment (Hide)
Hey there, sorry for having a bad experience with us :( but I hope you could still enjoy your time in Vienna :)!! The week you were here, whole Vienna and of course all our hostels were booked with Basketballschoolgroups because there was a big tournament in Vienna - I'm sorry that they got on your nerves :S but we support young sporty people :)! Hope you come back one day! All the best Kerstin

89%

It is a cool place to stay if you are going as a group of friends. The bar is very busy and there were bands playing both nights of my stay. The first night there was a heavy metal band screaming very loudly, though, so it wasn't very pleasant. There seemed to be quite a few people who were not guests (I guess they were there to see the band). The breakfast was very good for EU 3.90. The room was big, clean and safe. It takes half an hour to walk to the city centre and 5 minutes from the station


74%

The bed full of dust


89%

Nice to stay again


97%

Really good hostel, good location (right in front of the rail station), good breakfast (although you have to pay, but I think it's worth it)


77%

I was not really impressed with the bed sheets. I didn't like that you had to put them on yourself (we struggled with them in the dark as another roommate was sleeping), and my blanket had burn marks all over it; I didn't feel comfortable sleeping under it with only a top sheet (no duvet cover). Facilities were great!

Owner Comment (Hide)
Hey there! thanx for your review! With around 240 beds it's not really possible to let our Housekeeping make all the beds and still keep the price attractive. Also a lot of people like the fact that they SEE that the sheets are freshly packed and sealed when they first use it :)About the burn marks, i can't say any more than my honest SORRY for that! I understand that it was in the middle of the night, but next time just come to reception and swope them for fresh ones :)!All the bestKersti

71%

The hostel has a very good bar and big room. However when i arrived in the hostel i didn't have money in euros to pay, so i asked to the girl that works there if i could give her a bigger quantity in pounds as a warranty and pay the money in euros in the next day, as it was about 10pm. The girl was very rough and tell that she wouldn't do it, saying that i'm brazilian and i wouldn't pay her. Xenophobe is unacceptable is all situations, and even more in a hostel.

Owner Comment (Hide)
hey there, thanx for your honest feedback - without that we couldn't improve our service :)! I just talked to the receptionist who checked you in and she really apologizes - she really didn't mean it! She is a person with a special sense of typical viennese dry humour which not a lot of people get ;) But i can tell you she's very sorry and she didn't want that! I hope you still had a nice time and maybe coming back!? :) HAppy travels and all the best Kerstin

86%

Nice place, perfect to just hang out or to party. The staff is super friendly and helpful. Very close to the central statin and metro.


94%

Location is very good, just few minutes walk to western station and next to two super market. Staff are friendly and helpful.

  • 7th Apr 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 31-40
  • (1 review)


(229 results)


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